With your timely responce I'd say you won't have any problems getting a new one.
My wife has a tanning bed in our guest bedroom,and replaces the bulbs at about every 300 hours.One time the UPS driver came to the door and said "I assume that this box contains glass and it don't sound too good for you."To this day I still don't know who was at fault,but they got replaced and thats all that matters.Good luck callaway,and keep us posted.

Ron

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Ron
03 Red Libberty Sport
3.7 V6 Auto 4x4
Lifted
Cooper Discover ATRs 265/75/16
American Racing 16x8 Polished Baja Wheels
Moog Lower Ball Joints
Member#051397 L.O.S.T. Midwest

Just got off the phone w/4wheelparts. UPS is going to pick this one up (packed in much better condition than what I received it in) and a replacement should arrive late next week.

[ominous music] The replacement is coming via UPS [/ominous music]


I brought up the fact it was shipped basically in the store 'pretty' box and was told the packing layout was being reconsidered. This winch came out recently, has been bought up all over, and UPS has been breaking lots of them. =/

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2008 Xterra 4x4

1986 CJ7
Lots of custom stuff...

Gone, But not Forgotten...
2003 Sport - 'Fire Engine' Red
Detours KJ Backbone
Skids
Boulder Bars
JBA 4.5 A Arms
245/75/16 Wrangler Duratracs's on Cragar Soft 8’s
Spidertrax 1.25" Spacers
Superwinch LP 8500
Frankenlifted

I used to work at a couple of 4 wheel drive shops and UPS was always fun. My favorite was getting only one leafspring from a pair. The other would show up in a few days. If you really needed it, you could drop by the distribution hub late at night and look for it. I found many a package under the rolling belt they use. If they fall off and are too heavy, they sit there until someone trips over them. The winch probably dove off of the belt and got smacked hard. Then they wrapped it in the brown cardboard and threw it on a truck. I once bought a dana 300 from a guy and found the driver kicking it down the stairs at the front of his truck. "Man, that's heavy" was his excuse.

What can brown do for you?

Travis

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2006 Liberty Sport CRD new injection pump, new fuel head, waiting for #4 injector at the dealer...2 weeks and counting
1984 CJ8
1980 CJ7 runnin' on propane
1973 J4000

Oh and how I can believe this.As I mentioned in an earlier reply,my closest friend drives for UPS and I have more stories than anyone has time to listen to.Here in Ohio he makes 26 bucks an hour,and if he can get his daily route delivered in a half a day,then he actually makes double that,cause he still gets 8 hours of pay.Where I work we work 10 hours a day,and it seems like we never get done,but at least we're not getting an incentive to try and hurry and mess things up.

Ron

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Ron
03 Red Libberty Sport
3.7 V6 Auto 4x4
Lifted
Cooper Discover ATRs 265/75/16
American Racing 16x8 Polished Baja Wheels
Moog Lower Ball Joints
Member#051397 L.O.S.T. Midwest