Jeep Has a Steiger Fix for Window Regulators - Free Repair!!

Combat Truck Monkey · **Posted:** Tue Dec 21, 2010 12:03 am

Neal wrote:

But what other years are covered?

None as far as I know. Maybe if you call Chrysler they can give you some more info. The TSB only covers '06 and '07.

2006 KJ · **Posted:** Tue Dec 21, 2010 12:12 am

soooo my 06 that has 45k on it has never had a window fail.. should i call and have them add the extended warranty to mine so when they DO fail i'm covered? or wait till they fail then deal with it?

kjstinga · **Posted:** Tue Dec 21, 2010 5:55 pm

Neal wrote:

Anyone know what is different on the 06/07 from other years?

2006-2007 had a different regulator attachment to the glass pane (it was an attempt to fix the original problem that also failed).

Sounds like they have finally made a real fix to that style, but the 2002-2005 regulators still get replaced as a unit.

I have had 12 replacements on my 2004. Dealer can not cover them unless Chrysler gives authorization so start with calling Chrysler, then take it in to dealer for free replacement.

hooperswish · **Posted:** Tue Dec 21, 2010 11:07 pm

Is it the steiger part from the steiger website, or is jeep making their own similar part?
Just curious...

ebbnflow · **Posted:** Wed Dec 22, 2010 7:19 pm

Jeep is making a similar part. The part numbers are in the TSB in my first post.

rallycom · **Joined:** Sun Nov 21, 2010 10:23 am **Posts:** 18

Wobbly wrote:

ebbnflow wrote:

Wobbly wrote:

Dealer says no recall, and that the TSB is "informational" only. If I want them to fix it, I'll have to pay.

What year is your KJ? This TSB just came out on the 4th of this month. When did you talk to your dealer? I was told this only applies to 06-07 KJ's. Call Chrysler at 1-800-992-1997 and see what they have to say.

It's an 06 and the conversation was today. I have powertrain only warranty.

Here's what I got from Chrysler today. If anyone would like a scanned copy of both documents send me a PM.

December 15, 2010

Dear _____________

This letter is to inform you that the warranty period has been extended for Window Lift Plate repairs on your Chrysler Group LLC Jeep Liberty to 7 years from the vehicles original in service date with no mileage limitation. The extended warranty coverage applies to Jeep Liberty model years 2006-2007.

We are extending the warranty period for Window Lift Plate repairs because some vehicles have experienced repeat concerns with window components. If your vehicle is operating properly, there is nothing you are required to do. If you are experiencing the conditions as described in this warranty extension within 7 years from the vehicle's in service date, simplycontact your dealer to have the repairs performed. Your dealer will inspect the window regulators for proper operation and repair if necessary.

If you have already experienced this window regulator concern and have paid to have it repaired, you may be eligible to receive a reimbursement. You may complete the enclosed Customer Reimbursement Claim Form and send your original receipts, invoices, and/or repair order to the following address for reimbursement. Your claim will be acted upon within 60 days of receipt:

Chrysler Customer Assistance Center
P. O. Box 21-8007
Auburn Hills, MI 48321-8007

If you have questions or need any assistance, please contact your dealer or the Chrysler Customer Assistance Center between the hours of 8:00 AM and 8:00 PM, EST. They can be reached at 1-877-426-5337.

Please keep this letter with your vehicle's other warranty information for future reference if neccessary. The warranty extension applies to the above components only, the other terms of your warranty remain the same.

Chrysler is taking this action to demonstrate its commitment to your continued satisfaction.

Chrysler Group LLC

Good luck!

Rich, N2ZKX......aka Rallycom

Wobbly · **Posted:** Wed Dec 29, 2010 12:50 am

The extended warranty apparently doesn't apply to 06 models with a build date before March 16, 2006.

mackruss · **Posted:** Wed Dec 29, 2010 2:40 am

Wobbly wrote:

The extended warranty apparently doesn't apply to 06 models with a build date before March 16, 2006.

Interesting, how do i establish the build date, as my date of purchase in my service manual is February 2006 and i was wondering if the dealer would use that
date. Is it perhaps using the VIN number?

Wobbly · **Posted:** Wed Dec 29, 2010 10:47 am

mackruss wrote:

Wobbly wrote:

The extended warranty apparently doesn't apply to 06 models with a build date before March 16, 2006.

Interesting, how do i establish the build date, as my date of purchase in my service manual is February 2006 and i was wondering if the dealer would use that
date. Is it perhaps using the VIN number?

USA model have a label on the driver's door edge.

dieselenthusiast · **Posted:** Wed Dec 29, 2010 11:28 pm

rallycom wrote:

Here's what I got from Chrysler today. If anyone would like a scanned copy of both documents send me a PM.

December 15, 2010

Dear _____________

This letter is to inform you that the warranty period has been extended for Window Lift Plate repairs on your Chrysler Group LLC Jeep Liberty to 7 years from the vehicles original in service date with no mileage limitation. The extended warranty coverage applies to Jeep Liberty model years 2006-2007.

We are extending the warranty period for Window Lift Plate repairs because some vehicles have experienced repeat concerns with window components. If your vehicle is operating properly, there is nothing you are required to do. If you are experiencing the conditions as described in this warranty extension within 7 years from the vehicle's in service date, simplycontact your dealer to have the repairs performed. Your dealer will inspect the window regulators for proper operation and repair if necessary.

If you have already experienced this window regulator concern and have paid to have it repaired, you may be eligible to receive a reimbursement. You may complete the enclosed Customer Reimbursement Claim Form and send your original receipts, invoices, and/or repair order to the following address for reimbursement. Your claim will be acted upon within 60 days of receipt:

Chrysler Customer Assistance Center
P. O. Box 21-8007
Auburn Hills, MI 48321-8007

If you have questions or need any assistance, please contact your dealer or the Chrysler Customer Assistance Center between the hours of 8:00 AM and 8:00 PM, EST. They can be reached at 1-877-426-5337.

Please keep this letter with your vehicle's other warranty information for future reference if neccessary. The warranty extension applies to the above components only, the other terms of your warranty remain the same.

Chrysler is taking this action to demonstrate its commitment to your continued satisfaction.

Chrysler Group LLC

That's the same letter I got in the mail today. :pepper:

Jeep Has a Steiger Fix for Window Regulators - Free Repair!!

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