Need a computer geek... you know what I mean

riptricket · **Posted:** Wed Dec 21, 2011 12:53 pm

Anyone know how to fix a laptop that will not go past the windows screen...
goes to blue screen with error code C0000135
stating that CSRSRV.dll is not working.

Really can't find any help on this and I can not reinstall do to needing those files.

Thanks!

TJS2010 · **Posted:** Wed Dec 21, 2011 1:29 pm

Found this on a google search and it's what i was going to suggest, just didn't want to type it all :BANANA:

Try tapping your f8 key from boot and then choose "Last good configuration" from the menu that pops up.

If that doesn't do the trick, try starting in safe mode and run your AV, plus Spybot, and Ad-aware, or whatever you have available. I think you may well have picked up some infection which has caused damage to your copy of windows, or, maybe your hardrive has developed a fault.

If you can't get into safe mode, I would suggest a Repair Install of Windows. This should repair windows and not delete your old files.

If Windows won't reinstall, then (hopefully you have access to another PC) download the Utility/Diagnostic software from the website of your drive manufacturer (onto a floppy or CD) and run the diagnostic element of the program - you will need to put the floppy in and then boot from it. If you are using a CD, try tapping your f11 key from boot which will hopefully bring up an option to "boot from CD", failing that, you will need to enter the BIOS and change the boot order.

Try these few solutions. If not i'll try and direct you a little further.

riptricket · **Posted:** Wed Dec 21, 2011 1:33 pm

okay i have tried some of them... will try others when i get home tonight.

TJS2010 · **Posted:** Wed Dec 21, 2011 10:53 pm

If all fails, running a repair off the windows cd should do the trick.

riptricket · **Posted:** Wed Dec 21, 2011 11:18 pm

I can't get it to repair even...
I don't want to do a complete restore
I need those files for Real Estate and I have them backed up yes, but can only access them from that laptop

Doolop · **Posted:** Thu Dec 22, 2011 12:45 am

go to a local pc store and get a transfer cable that goes from usb to sata and ide ( they are cheap $15-35) pull the drive from the lap top and relocate the file to the other pc. you can youtube the how to or you can pm me. I work in IT and this is how i recovered my HHD last month.. saved the files and you can then re-flash the drive and reinstall windows

http://www.newegg.com/Product/Product.aspx?Item=N82E16812232002

JL Rockies · **Posted:** Thu Dec 22, 2011 3:41 pm

If your laptop has an OS X screen, that's the best fix.

teckman02 · **Posted:** Thu Dec 22, 2011 4:35 pm

JL Rockies wrote:

If your laptop has an OS X screen, that's the best fix.

I am a hard core mac fan boy but not everyone has 1000$ bucks to drop on a new mac

JL Rockies · **Posted:** Thu Dec 22, 2011 4:49 pm

10 broken $500 PC's cost more. Just sayin'

bunkermonkeycw · **Posted:** Thu Dec 22, 2011 8:30 pm

not broken at all, you must boot to the CD\DVD drive to access windows recovery and hit an F button during boot (cant say which for you)... this time frame for button pressing is pre windows screen. PM me if you need some help.

riptricket · **Posted:** Tue Dec 27, 2011 6:01 pm

okay i got here...\

but can't figure out the administrator passsword... I have no idea what it could have been. this laptop is 6 years old.
Is there a way to figure it out?
I think this is all that is stopping me now.

Sir Sam · **Posted:** Tue Dec 27, 2011 10:27 pm

Best bet is to remove the drive and throw it into an external cage and get the files you need off of it, with the files you need backed up zero it out and reinstall with a nice copy of something other than windows.

riptricket · **Posted:** Tue Dec 27, 2011 10:31 pm

okay i can get the hard drive out have replaced mem sticks before... then what do i do?

Doolop · **Posted:** Tue Dec 27, 2011 10:45 pm

place the drive into an external storage ei: usb powered holder and access the drive from another pc like your desktop-- if its win 7 there is a trick to getting the files off

riptricket · **Posted:** Tue Dec 27, 2011 10:54 pm

xp... i will take her apart later and try and figure the rest out. thansk~!

Doolop · **Posted:** Tue Dec 27, 2011 10:58 pm

i keep an extra drive housing around for that reason/ and because my family thinks I'm the geek squad. Too bad they don't pay me :banghead:

let me know if you need any help or have any questions.

riptricket · **Posted:** Tue Dec 27, 2011 11:23 pm

i do not have an extra drive housing...

riptricket · **Posted:** Tue Dec 27, 2011 11:24 pm

would a sata to usb cord work?

teckman02 · **Posted:** Tue Dec 27, 2011 11:51 pm

riptricket wrote:

would a sata to usb cord work?

As long ad the drive is sata drive

Doolop · **Posted:** Tue Dec 27, 2011 11:53 pm

This is best because its not pulling power from the pc but from that wall. I have this too. but to answer your question it should if its under 320GB and a sata drive

Need a computer geek... you know what I mean

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