vtdog wrote:
O.N. I am coming to strongly suspect that about 99% of the problem people have with their CRDs is related to stupid and/or incompetant and/or lazy service techs and service managers who could not care less about the diesel. In my case, I picked my dealer because he sells many dodge diesel trucks and has 3 diesel techs. I have had very few problems with the CRD and the "tractor engine" as one of the techs likes to say.
Yes two very important things when buying a diesel is the service dept and where you buy fuel. Most people here are first time diesel owners and have little experience with the problems or quirks of diesels, and are at the mercy of the dealership. It was a big problem with VW owners when diesel tech's dissapeared from the dealerships in mid 90's for better pickings in the truck world and the fact that when you think about the problem of so small a % of the vehicles being diesel the tech's really could not come proficent. Same with small dealerships that sell just Jeep or Chrysler & Dodge cars, but few Dodge truck and almost no Cummins equipped trucks.
When Jeep did the test market for the CRD one of the objectives was to see if the women buy Liberty's would buy a diesel, but guess what happened. You got the figures of male to female buyer just swapped. The sales of Liberty was 80% to females, the CRD was about 95% male sales. Heck, my wife wanted a Touareg V10 diesel till she heard the price & fuel ecomony of the thing.