Last night I cleaned it up underneath real good, getting all the dirt/mud cleaned up. Then I brought it in this morning to the dealer and took the courtesy shuttle home. This afternoon, the service writer called and said that "there is frame damage", and that I "need to take it to the body shop" they "aren't going to do anything else with diagnosing the suspension noise" until I "either pay a diagnostic fee, or take it to the body shop and have them take a look at it and repair the frame".
I went round and round with him, explaining that the corner of the 1st K-member has been curled back like that for quite a while, and is not interfering with the control arm bushing or anything, and that this noise is very new and is therefore most likely unrelated, so please investigate it a little further before writing me off like this. He just said that "We cannot do anything suspension wise as long as there is any sort of frame damage, otherwise you will have to pay for any further diagnostics, even if it turns out to be warranty related".
I, frustrated, gave up haggling and told him I would do the diagnostics myself when they are finished finish fixing my EGR valve, which it is also in for. Adding to my frustration even further, they said it will take at least a few days to diagnose the EGR valve problem (they replaced the FCV a few weeks back, but it was still throwing the codes, and now they don't know what to do next without calling STAR, even I know if it isn't the FCV, then it must be EGR valve itself throwing the codes
).
This is really frustrating. I think I am going to take it back home once they are done with the EGR valve, bang out the little curl in the corner of the K-member, do some diagnostics on the suspension noise, and bring it to another dealer, and explain to them exactly what needs to be fixed.
This is a Trail Rated Jeep for God's sake, it is going to get some little bumps here and there. I guess at least they didn't void my warranty over this.
Am I expecting too much from the dealer, or should I feel as maligned as I do in this matter?
_________________
--Greg
2005 CRD Sport in white
2.5" Daystar Lift Kit
245/75/16 Maxxis Buckshot Mudders