retmil46 wrote:
Not really a cynic - I had no strong feelings one way or another toward the GC before visiting the dealer last weekend and actually seeing one, other than the price seemed excessive for a Jeep, but I hadn't made a judgment on that either - if the vehicle and the drivetrain setup had been of a quality (to my eye) to warrant such a price, I would have admitted as much.
I am not accusing you of being biased, I am just pointing out that people who have had problems with their KJ are most likely to be skeptical when looking at a new CRD from Jeep. Thats just human nature, and its part of what helps us not repeat our mistakes. On the flip side, I've had zero issues with mine, and aside from finding the dealers to be inadequate, have loved my Liberty. So there is somewhat of an equal bias in the other direction from someone like me who has used it and loved it.
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But the overall experience at the dealership left me with the impression that even the staff and salespeople there felt these vehicles weren't worth the trouble. I spent a good 45 minutes going over the GC CRD that was sitting in the middle of a busy showroom at one of the largest CJD dealers in the Charlotte metro area, in full view of the sales staff, and dressed in a manner that should have told them I was well off and could easily afford the asking price.
Not even one person approached me to ask if I was interested in purchasing a GC CRD, or even ask if I needed help or more info. A couple of times, out of the corner of my eye, I caught some of the sales staff looking over my way, watching me check out the vehicle. After a minute or so, they'd just shake their head and go on about their business.
I would not suggest using the sales staff as your measuring stick. It has already been demonstrated that most people don't get diesel. That includes sales people as much as anyone else. I had nearly the opposite experience, I asked about the GC and immediatly was asked if I was interested in diesels(before I could even bring it up!). They were eager to start one up and let me hear it, and the lot had a ton of them(they ordered as many as they could as they feared it would be a limited run). That said, I live in Seattle, and diesel is increasingly being seen as 'green' here, which is making diese vehicles hot items.
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It's as if they just don't want to be bothered with these beasts, and unless someone asks them specifically about buying one, they're not even going to put in the effort trying to sell the 3 they have. Seems to be a case of once bitten twice shy - after the experience of the KJ CRD, they view the GC CRD as just another problem child waiting to happen, warranty service and recall headaches galore, and they want no part of it.
First off, as I've had access through my gf's father I can verify that the diesel CRD has been Jeep's most reliable vehicle of the past decade. To those who have had problems here that may seem unlikely, but our perspective is skewed by our personal experiences in life, and we tend to assume that others have the same difficulties we ourselves do. Remember, the overwhelming majority of CRD owners have never had a problem, although there are obviously a minority that have had nothing but problems. This is true of any product that has sold thousands of units.
BTW, warantee work does NOT scare dealerships, if the problem turns out to be in the vehicle they willl be compensated by Chrysler for the job. Dealerships don't mind warantee work at all typically, and one that is resistant is one that has a poorly run service department and is trying to avoid that aspect of their business.
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They had stickers in the windshields offering $8000 off the asking price, and still weren't putting any effort in toward selling them.
Good information, that almost puts it into my price range! Something to keep in mind should I be able to upgrade at some point...
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Granted, I was looking at the beast more with the eye of the mechanic that's going to have to keep it running. From that standpoint, my perceived shortcomings with the engine and drivetrain setup would keep me from buying one even at a much lower price. But even setting that aside, the seeming attitude on the part of the delaership that they were actually going out of their way to AVOID having to sell one of these beasts and being stuck with the warranty work on it spoke volumes.
As I said, warranty work isn't an issue for a decent dealership. They get paid for it. But its good to know I can find discounts like that which would make it worth going to another state for it...