Stop with that whining junk,you did not pay the transfer fee and was not the 1st or 2nd owner so of course you did not have the 7/70 powertrain ever,period.

Your lifetime and 7/70 warranties will be honored though they will most likely follow stricter enforcement now on fraudulent claims which was the norm just a short while ago.

we did today

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Trevor

'05 Limited CRD Inferno Red Pearl Coat
Home made provent installed @ 35443, SEGR installed @ 35466, Fumoto valve @ 37500, trans and transfer case skid, In tank pump installed @ 43500, Suncoast TC & Transgo Shift Kit @ 44730, EGT, Boost, Trans temp gauges, Samco hoses, Rebuilt Trans w/ HD454RFE kit @ 56K, Inmotion Stage 2 @ 56K

I'm sorry that you're having problems, but as far as I knew, the manufacturer's warranty NEVER transfers to a 3rd owner. I'm pretty sure it's in the manual.

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05CRD: GDE Hot ECU & TCM tunes, Provent, Cat filter, Facet lift pump, TransGo kit, Florida TC, Samcos, stainless brake lines, HDS thermostat, Renegade light bar,
RL super sliders, Bilstein adjustables, Al's Gen 4.5 Arms, 235/85-16 Duratracs, DTT rear, Elocker front, EVIC+TPMS, Turbo timer, McNally pillar gauges, Weeks Stage II kit.

The 3/36 will transfer, the 7/70 doesn't.

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Chad Hargis
Nashville, TN
2008 Grand Cherokee CRD
2005 Liberty CRD *SOLD*

So sorry to offend your highness, but how would you know that I never had the 7/70 or anything about the payment of the transfer fee? Have we met at a dealer ever? Do you have access to DealerConnect at home?

Didn't think so.

I have hardcopy printed directly from DealerConnect from two different dealers that shows the car with the 7/70 active, with my name as the owner and the original owner as the "previous owner" field. It's just a simple database anyway, but after they changed the information, the last dealer who had serviced the car was VERY surprised, and spent over an hour on the phone with those morons as they TOGETHER walked through every screen... And NONE had any proof of why the information was changed, or how many owners the car had ever had. In short, the dealer was NOT shown any reason for the warranty to have changed, and the phone droid's answer was basically "The system says so, and that is final"

So unless you have something else to add besides bile, STFU thanks.

I think the issue here is while we feel for your plight in terms of the turbo/engine explosion, there have probably been 20 or more ranting posts in regards to your warranty troubles. I'm tired of seeing it over and over, and maybe some other members are too. Other than the members who actually work for Chrysler, there's not anything the rest of us can do to restore your warranty. And if it was a clerical error on Chrysler's part and the history is lost, then I don't see anything our Chrysler LOST members can do about it.

Did you happen to try working with your County Clerk (KY's system), Secretary of State (MI's system), or the equivalents in the states you've known the vehicle was registered in as proof that there have only been two owners? The states might not tell you who owned it before, but would probably reveal how many? Would Carfax or one of the other five agencies that supposedly track this stuff help? Maybe it would have been in your interest to seek legal help months ago when you first learned of this. It's definitely too late now. One thing is for certain, ranting at "us" isn't going to fix it. It's obvious that Chrysler isn't just going to reinstate the warranty and the burden of proof is really on you.

geordi warrenty experiance is no suprise even with one with less than a 1,000 miles on brand new Magnum RT I had. I took it in for the bugs and other problems and mostly got the sunshine treatment. Within a year I had that car lemon and they got stuck with a car they can't sell because it was deemed unsafe. When they play hardball with you you have to play harder back. Chrysler claimed they were right to the very end. This is one for the consumer out of thousands so they still feel they won. Now Chrysler wants to sell me what?

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2006 Black Jeep Liberty CRD Limited
K&N, Samco Hoses, Michelin 245/70-16 LTX A/T2, Fumoto F-102, V-Force Muffler, Mopar, Hitch, Trailer Wiring, Skid Plates, Slush Mats, Rear Shelf, Predator Stage 1, Transgo, ORM & CodeReader, Facet 40109 Pump
"IT'S A DIESEL THING, YOU WOULDN'T UNDERSTAND"
Certified Services Auto & Truck Repair

I did.

Gary

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'05 Lt. Khaki Sport; 245/75R16 Goodyear Wrangler Duratrac Tires
Fumoto/Shell Rotella 5W40/Napa Gold oil & fuel filters, Dodge Cummins Lift Pump
SEGR, GDE Hot Tune & Transmission Tune, Aux. Transmission Cooler, Euro TC
front receiver hitch pending,
Factory Skids
Frankenlifted

Agree, it sounds like to me this guy is the third owner and for a short while they had him in dealer connect, he saw that it made him look like he was the second as the system still showed the warranty so he asked the tech to print him a copy. He saw an opening to defraud and tried to take it, now he is pissed that Chrysler isn't as stupid as he thought they were and figures his print of the in process of owner change dealer connnect will get him something he doesn't deserve. i kind of wish he would complain to his AG, maybe the AG will levy the correct charges....

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2005 Liberty CRD Limited
Light Khaki

Wow... I'm impressed. I'm told (supposedly) the history of the vehicle by the selling dealer, got the information verified by another dealer before I ever bought the truck, got further proof after purchase... The information suddenly changes, and I'm the one looking to commit fraud?

Thats an impressive leap of logic. For the record, I not only have asked for (and received) a complete printed VIP every time I visited a dealer, but I have also contacted the AG of Florida about this. It may interest the legal eagles here to note that while the AG says they do not bring actions on behalf of individual citizens, they have saved all the data I provided and referred me to contact personal counsel to pursue this. The only reason I haven't yet, is because I'm waiting to see exactly what the total repair bill is, as that will become the number for damages.

But I guess I've been discovered, since everyone believes I was planning on screwing Mopar for this from long before I bought the Jeep. </sarcasm>

Geordi...for what it's worth, I don't think you're trying to defraud anyone. You're rightfully angry, but we still can't fix it. This is the first time I recall an explanation of what you're doing to prove your case. As much as it sucks, the computer thing may be an "honest" mistake on someone's part. I hear all kinds of stories concerning warranty work, but it seems to be more at the dealership level and getting them off their duffs to do something instead of the corporation outright ignoring a warranty. My 06 only came with the 3/36, so I don't have to concern myself with the "merits" of the powertrain warranty.

You still may want to get some, if possible, primary data from the state(s) on how many times the vehicle has been titled to rule out any flukes...just in case the dealerships happen to be looking at the same source.

You may want to be sitting down when your garage hands you the bill. Good luck.

Geordi- Are you not the third registered owner of your Jeep?

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2005 sport crd-SOLD No regrets

i bought a NEW srt8 charger, that dropped a rod and blew the motor at 19,000 miles.. 7 weeks to get it fixed, and i had to YELL and SCREAM to get a loaner car, since i was an "idiot" and paid cash for the car......

thats why i just bought a used 06crd for 10,000 with 60000 miles.... for that price, im willing to work on it and fix it myself.

The big ? is did you pay the transfer fee for the 7/70? If you did not you didn't get the 7/70 even if you can prove that you were the 2nd owner.

KDLewis: I have already braced myself for the final tally, I'm still not sure what it will be, but I know that I passed the original quote EONS ago for the installation. The shop is honest however, and I've already spoken with the owner at length while helping him with a computer glitch he had. He said he is willing to work with me on this. What that will entail, I don't know. It may come down to a question of who touched the timing tensioner and when, b/c the engine WAS RUNNING and driving before the helicoil pulled out of the front cover and the pistons broke all 16 rocker arms. The underside of the head doesn't look too bad (looks great in fact) so I think the rockers might have been the only damage there. Problem is, those are like $1000 worth of parts if my math is correct. Thankfully, I had a spare head (from the original engine) that only had the #1 cylinder needing inspection. If the mechanic who installed the engine had incorrect torque values when he assembled it, then I fully expect the shop to eat the costs after that point. I didn't know until a few days ago that the service manual disc I gave them never booted in the computer. All they had was the AllData info, and according to the mechanic, some of that info didn't mesh with the reality of the engine. I don't know what he was referring to however.

As for the forum stuff, I realize it may seem like ranting and wanting solutions from the group here, but in all actuality, I know that not only can nobody offer any assistance here for this. I'm also aware that people don't read every single thread usually, so I am trying to exist as a warning to others about what can happen. Even when vigilant, we are at the mercy of soulless corporate culture. If someone experiences one of the early signs that I have talked about and can preserve their own rights (or their engine!) then that makes me happy. If people start asking for ALL the paperwork about their vehicles from the dealer, each and every time they go in, they will have their own timeline for the life of their car. That helps them not only as protection, but potentially in resale value too. Interestingly enough, the BIGGEST response I have received from Chrysler Corporate is not "You are the third owner" or "You never paid any transfer fee, and here is the proof" (Which if either was true, would end all this, I agree) but instead: "How do you have those VIP reports?" "Where did you get those?"

Kinda makes you wonder why they don't just shut me up with the proof of their correctness... Unless they aren't the ones who are right. Which brings me to my next reply:

OnTheHunt: I truthfully do not know the answer for you. The original selling dealer was the same one that I bought the car from, and the sales guy was the same one who sold it originally, then took it back in trade about a year or so later. If the guy can be believed. That is why I pulled the VIP reports, even before I bought it. The only owner's name listed was the guy who is now listed in the "previous owner" block on the current VIP reports. I'm sorry that I lost that original from before I purchased it, but I remember his name specifically. While I would pull a carfax normally, the problem here isn't about what was reported to the state. Besides, again... If I was the third owner, why wouldn't Mopar just prove it by producing their own list of registered owners? Sadly, Carfax data is not admissible in court (AFAIK) because it is not infallible either. They rely on individual states and companies reporting VIN events. But since this is at its heart a Mopar records issue... They could stop this instantly by just giving a list of names.

They haven't. The last dealer I was at (who was on the phone with corporate for over an hour) even asked for them to just read off the list if it was on some different screen in DealerConnect... And the response was "We should have access to all the same screens, and the only previous owner listed is the one on the first screen"

Yet they would not budge from the statement that I did not have any warranty. Their answer was that the burden of proof was on me, to prove that I wasn't the third owner and had paid the transfer fee. Except the records for both those things are on their computer. And they kept demanding to know how it was that I had printouts from that very computer, and were VERY angry about that specifically.

Rock, meet Hard Place.

I have to agree with you, however there is no way to prove that I did based solely on the DealerConnect VIP data. Since that appears to be the sum-total of what the dealers (and apparently corporate too) use to validate the information about a car and owner... They have no way to prove that I didn't.

Again, Rock... Meet Hard Place.

You would have proof,it would have been a separate piece of paper you had to sign when you purchased the CRD and it would also have been on the final bill(bank note) that you also had to sign and you would have been given a copy of it.It would have been a 50/50 shot that dealer asked you if you wanted to pay the transfer fee or not even mention it unless you brought it up.

what the heck do you mean they have no way to prove you did't, that doesn't answer the question of did YOU pay for the transferr. You paid you have receipt and you win, otherwise I still get the feeling you are pulling a game.

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2005 Liberty CRD Limited
Light Khaki

Do I physically have a receipt? Sadly, no. I paid the fee at a different dealer from the one that I bought the car at, a few days after getting it when I was made aware of what I needed to do that the selling dealer failed to tell me. The selling dealer had a lot of problems, and it surprises me that they weren't on Mopar's list of dealers to close. Not telling me about the transfer fee so they could hard sell me on a service contract was just one thing of many.

I went to another dealer after the purchase specifically to get the records that showed that I was listed as the owner, and to check on the warranty status. They were the ones that told me about it, I paid them in cash, and they said the system was updated. The receipt was like one of those Office Depot ledger book papers - not really that great, and at the time, I didn't realize what a giant mess this would become. I kept the updated VIP printout that showed my name as the owner with an active 7/70 because that is what the dealer said would be used to validate the warranty anyway. Once it was in the computer, it should not have changed.

So, games? Not on my end, thanks. I'm just looking for what I am rightfully entitled to. What I am learning however, is that warranties and service contracts are like the insurance industry: You do NOT get what you pay for, you get back 1/10th of the value you expect. The goal of a service contract is to collect your money and find any way possible to never pay out on a claim. Is that view more than a bit curmudgeons? Probably, but that doesn't make it any less accurate.

This is the first extended warranty I have ever purchased for an auto but felt my KJ might develop problems in the future that my skills at home could not handle. So, I just made my last payment on my 4 year/60k extended warranty when the merger deal went through last week.
I want to cancel it but calling two of the 800 numbers given directed me to go to a dealer to cancel it. I purchased the warranty on the phone from HQ and now I am told to go to a still open dealership to get my money back?? Of course, the only open dealership now is 30 miles away.
I will let you all know what happens. Any suggestions to get my money back are appreciated.

And I can not locate the error code defenitions list. Help.

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2005 Sport, Light Khaki, manual trans 6 speed, front spacer lift, tinted glass, tow hooks, ProComp black rock crawler rims, Toyo AT tires, K+ N filter charger, Magnaflow muffler, Bilstein shocks, Daystar sway bar bushings, skid plates, trailer hitch, fogs, 50 watt back up bulbs, Sylvania plus headlights, Thule rack and SiriusX Satellite radio.