deezo wrote:
It is now 8 freakin weeks that the steelership has my car they installed the second high pressure pump yesterday and guess what,it still wont start.They say they are at a stand still and are waiting for a Chrysler diesel tech to come and look at it. I asked to have it sent to another steelership but they refused. I contacted a lawyer yesterday and he is taking my case and feels like I will get some satisfaction.
Bring in a cup from a golf green, see if the Service Manager goes into the can and grabs some TP and folds it up, I bet he will wipe out the cup.
If you have to have a dealer do the work due to an extended warranty, look for one who sells lots of wholesale parts to the body shops and independents, that way you will get a dealer who is in the top 25% of Quality Service. Lots and lots of Sales people and no independents or independent body shop customers = VERY BAD DEALER!!!!!!!!
I saw a good Jeep dealer in Rahway, NJ with lots of Jeeps that were not new coming into the service department for work, also I saw a van loaded with parts taking off for deliveries, maybe he is a good Dealer.
I used to be a Factory Rep and an Independent Repair Shop Owner.