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Aftermath of torque converter recall
http://www.lostjeeps.com/forum/phpBB3/viewtopic.php?f=5&t=16094		 Page 1 of 3
Author:  otty [ Tue Jan 02, 2007 3:51 pm ]
Post subject:  Aftermath of torque converter recall
Had my torque converter recall done. Everything seemed fine, shifting has been smother. I was driving to work today having just turned through an intersection when I hear this loud scraping sound (almost like a hubcap falling off). The sound stopped and I thought it might be another car when I heard it again only louder and directly under my car. I pulled into a parking lot and looked under my car. Hanging from under my transmission was my skid plate. It was apparently not re-installed after the torque converter service. Luckily no damage was done and I had a multi-tool which worked just fine to remove the one bolt holding one end of the skid plate to the car. I put the skid plate in the car and drove off. Dealer said they will re-install whenever I want. I'm lucky it didn't cause damage, or worse fly off and hit another car on the highway.
Author:  no-blue-screen [ Wed Jan 03, 2007 1:50 pm ]
Post subject: 
That sucks. Luckily you caught it in time. Someone could have been seriously injured as a result of this. Stupid stealerships need to pay more attention to what they are doing.
Author:  otty [ Wed Jan 03, 2007 1:58 pm ]
Post subject: 
I agree with you 100%. The reason I posted this was so that others would be alerted to check the proper re-installation of their skid plates.
Author:  Jeger [ Wed Jan 03, 2007 2:14 pm ]
Post subject:  Re: Aftermath of torque converter recall
otty wrote:
Had my torque converter recall done. Everything seemed fine, shifting has been smother. I was driving to work today having just turned through an intersection when I hear this loud scraping sound (almost like a hubcap falling off). The sound stopped and I thought it might be another car when I heard it again only louder and directly under my car. I pulled into a parking lot and looked under my car. Hanging from under my transmission was my skid plate. It was apparently not re-installed after the torque converter service. Luckily no damage was done and I had a multi-tool which worked just fine to remove the one bolt holding one end of the skid plate to the car. I put the skid plate in the car and drove off. Dealer said they will re-install whenever I want. I'm lucky it didn't cause damage, or worse fly off and hit another car on the highway.


You should have led them to believe that when you first called them. Make sure they realize that a simple oversight could have serious consequences.
Author:  no-blue-screen [ Wed Jan 03, 2007 3:38 pm ]
Post subject: 
otty wrote:
I agree with you 100%. The reason I posted this was so that others would be alerted to check the proper re-installation of their skid plates.


You may also want to post the dealer name and location in the dealers to watch out for thread.
Author:  otty [ Wed Jan 03, 2007 3:45 pm ]
Post subject: 
Overall, the dealer has been very good. I believe anyone can make a mistake. If I thought the dealer was reckless and generally irresponsible I would post the info.
Author:  no-blue-screen [ Wed Jan 03, 2007 3:50 pm ]
Post subject: 
Well, that skid plate could have gone through someone's windshield and killed him/her. That is irresponsible IMO...and should at least warrant a mention. I guess the best thing to do is always check behind dealer work as you never know what they may have left loose.
Author:  rogg0 [ Wed Jan 03, 2007 5:24 pm ]
Post subject:  Torque Converter Recall
My recall notice F37 said that there would be a "small" reduction in torque as a result of the replacement of the converter and reprograming of the ECU. Does anyone know what that means in ft/lbs or %? Neither DC nor the dealer can or will tell me. I paid extra for the diesel's 295 ft/lbs of torque and now DC is taking some of it away.
Author:  W3CSX [ Wed Jan 03, 2007 6:30 pm ]
Post subject:  Re: Torque Converter Recall
rogg0 wrote:
My recall notice F37 said that there would be a "small" reduction in torque as a result of the replacement of the converter and reprograming of the ECU. Does anyone know what that means in ft/lbs or %? Neither DC nor the dealer can or will tell me. I paid extra for the diesel's 295 ft/lbs of torque and now DC is taking some of it away.


My recall was done last week. I can't even tell the difference in power the reduction is so small. It does run much smother now than it ever did. I tried and can t get it to shoulder like it use to. When you gun it up to 60mph and let off the throttle. There is still a little there but probably would have never noticed it if I wasn't looking for it.

Jason
Author:  Reg#43897 [ Wed Jan 03, 2007 8:56 pm ]
Post subject: 
My understanding is that the torque output is momentarily retarded when the transmission shifts (much like what I expect is already happening at starts).

John.
Author:  T^2 [ Wed Jan 03, 2007 9:04 pm ]
Post subject: 
Reg#43897 wrote:
My understanding is that the torque output is momentarily retarded when the transmission shifts (much like what I expect is already happening at starts).

John.


speculation
Author:  Goglio704 [ Wed Jan 03, 2007 9:06 pm ]
Post subject: 
T^2 wrote:
Reg#43897 wrote:
My understanding is that the torque output is momentarily retarded when the transmission shifts (much like what I expect is already happening at starts).

John.


speculation


Then, by all means, enlighten us with the facts.
Author:  T^2 [ Wed Jan 03, 2007 9:23 pm ]
Post subject: 
Goglio704 wrote:
T^2 wrote:
Reg#43897 wrote:
My understanding is that the torque output is momentarily retarded when the transmission shifts (much like what I expect is already happening at starts).

John.


speculation


Then, by all means, enlighten us with the facts.


Wish I could, but then again - that is the problem. The only FACT out there is that DCX is not being forthcoming with any facts.

The only fact that DCX has offered has been in the wording of the CSN - "The repair involves a small reduction in engine torque to enhance torque converter and transmission durability."

Speculation about how exactly DCX went about implementing said "small reduction in torque" and by how much is just that, speculation.

I have yet to see any further information come from DCX (and I doubt I do - you'll likely need a lawsuit to get it), nor have I seen any REAL empirical evidence (i.e. dyno test etc.) that might enlighten us as to what really has been done. The only information out there that gives us any clue has been from individual ‘seat of the pants’ dyno results, which really doesn’t tell us anything.
Author:  Goglio704 [ Wed Jan 03, 2007 9:29 pm ]
Post subject: 
Before and after 0 to 15, 0 to 30, and 0 to 60 times would be enough for me. If the change is small enough to need a dyno to detect it, I probably won't miss it.
Author:  GilaMonster [ Wed Jan 03, 2007 9:32 pm ]
Post subject: 
otty wrote:
Overall, the dealer has been very good. I believe anyone can make a mistake. If I thought the dealer was reckless and generally irresponsible I would post the info.


What they did was reckless and irresponsible. The service department is in the business of repairing vehicles, and that entails putting all the parts back on correctly.

Ask yourself the question another way, what if someone's jeep was driving down the road and their skid plate fell off and hit you or someone you care for, would that have been just a mistake by their dealers service department? I bet many would be looking for an attorney.

You should mention the dealer, so others that use them are aware of their mistakes. Saying your just giving the rest of us a heads-up is like expecting everyone to do a thorough vehicle inspection upon picking up their vehicle (maybe like checking every bolt is torqued correctly so items don't fall off). An expectation that you did not fulfill, and should not have been expected of you because your vehicle is being serviced by a dealer service center.
Author:  T^2 [ Wed Jan 03, 2007 9:36 pm ]
Post subject: 
I'll give you one other FACT: Whatever DCX has done that has resulted in a "small reduction in engine torque" - and thereby constitutes a change in specifications of the vehicle after it's sell - I don't think I like it!
Author:  T^2 [ Wed Jan 03, 2007 9:38 pm ]
Post subject: 
Goglio704 wrote:
Before and after 0 to 15, 0 to 30, and 0 to 60 times would be enough for me. If the change is small enough to need a dyno to detect it, I probably won't miss it.


Actually, you might be surprised how much torque has to be lost/changed before you can notice it...
Author:  Goglio704 [ Wed Jan 03, 2007 9:52 pm ]
Post subject: 
T^2 wrote:
I'll give you one other FACT: Whatever DCX has done that has resulted in a "small reduction in engine torque" - and thereby constitutes a change in specifications of the vehicle after it's sell - I don't think I like it!


How do you know it didn't exceed the spec when you bought it? Maybe they just reduced it down to the spec. Besides, the spec is for torque at the crank. How could you practically check that? I agree, it is aggravating to think they want to detune the vehicle post purchase, but the only practical approach I see is to avoid the F37 recall if I don't want it. If they threaten your warranty for not getting it, tell them to shut up or put it in writing. If they put it in writing, that could be a valuable document.
Author:  Kniggit [ Wed Jan 03, 2007 10:21 pm ]
Post subject:  Lost Torque
I drove the very first test drive on the very first 05 CRD Speedway CDJ in Leavenworth/Lansing Kansas. About two years later I bought sight un-seen 06 CRD maybe the last one they sold I took delivery 11-23-06 so in that two years Jeeps changed a bit. The 05 when it first came out shifted sooner. Closer to the Torque Peak. The new 06 no reflashes known to me, or recall stickers posted under the hood shifts like you all explain the F37 recall changing yours into. So what I am going to guess that when they said reduce torque, they really meant alter the shift points. My Jeep was not eligible for the old age cash (April delivery or older) when I bought it so it was most likely one of the last off the line. So what they may be calling a torque reduction may have just been altering the shift points so that we are shifting more often above the peak and moving more oil to strain the pump less. Just my observation, and my $.02.

K
Author:  litton [ Wed Jan 03, 2007 11:26 pm ]
Post subject: 
I would wager that among the 11,000 CRD's sold, 10,989 really don't care if there is a slight amount of torque reduction if it helps resolve a problem.....I know that I don't care. If I can not tell the differance.....there is no differance.
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