BiodieselJeep.com wrote:
Well, that's what the ads say (10 year or 100mi, same with Kia, I think). I never went to a Hyudai dealer before. Anyone hear want to fess up to owning a Hyundai and give us the details?
anyone?.....Bueller?....(cricket...cricket).
I traded the wife's 2003 Sonata LX [read LOADED!] for the Libby. [striking head against the brick wall..why, why, why?]
Bought it for $18K Yes there really is a 10 yr/100K mile warranty! However, service as we all know is quite dealer dependant. I took it in to the dealer I purchased it from to have an oil change and I had a list of small, minor things that I thought would be covered under that great warranty. I told them if there was going to be any cost to me besides the oil change outside of the warranty, to call me first before doing ANY work.
Of course they called, and wanted $1200 to take care of my laundry list of things!!! I said don't touch the car I am on the way to get it. they tried real hard to tell me that items on the list were caused by "excessive wear and tear" therefore not covered. The dealer is Herb Chambers Hyundai in Auburn, MA. It is a big multi-line dealer. Pick your make and there is a Herb Chambers dealer near you. Good prices horrible service. I told them I want my keys where is the car. The service writer handed me a bill for $56 for the oil change! I said,"I told you to NOT Do ANY work!" He said, "you told me, outside of the oil change." I paid the $56 and never ever went back.
Now the good news. I went to a REAL Hyundai dealer 30 minutes farther from my home and with the same list in hand, took the car there. EVERYTHING was replaced under warranty!!! I added onto the list the front inner fender skirts that I had cracked pulling up too close to a tire bumper. Ground clearance on the Sonata is quite small. They only charged me for one side saying, "yes I see here the scrape marks on the left one, but we couldn't find any reason the right one broke, so we covered it under warranty. O.K?"
Gladly!!! Heck BOTH were my fault so I was ready to shell out big bucks!
The following spring, a squirrel decided that he liked the cozy little cave called my heater core and the HEPA filter made nice bedding. Needless to say, another trip to the dealer because the blower made so much racket I could hardly stand to drive it to the dealer. Once again, EVERYTHING replaced under warranty. The service order just said, "blower motor assy. bearing failure." Needless to say, I was very pleased with the dealer and even though it was out of the way, I took the car there even for routine maintenance. They are Route 2 Hyundai in Leominister, MA.
During one service I said, " could you replace the headlight? The left one is out." When I came back, I never asked them to call me with a estimate I trusted them that much. When they called to say the car was ready, they apologized that I had to pay for the fog light on the opposite side that they found out. [ I forgot to mention it to them] When I arrived, my oil change and one lamp was all I paid for. Headlights are covered under the warranty so they replaced both. The fog light was not. It seems that, they are installed here at the dock so they aren't covered.
Moral to the story, the warranty is as good as the dealer performing the service. We went back to them to buy a Santa Fe but because Hyundai turned their reputation around, The prices had shot up.
Dummy me went and traded it for a Libby.......
Oh I forgot to say, over a year ago my wife had a head on crash with it. An 18 yo kid turned left in front of her. Totaled his mother's Escort, the Sonata had $8K in damage, it was repaired, and ran and drove great till the day I traded it in... now why did I buy the Libby????? Oh yeah, because the Santa Fe isn't offered in diesel... yet!
dad
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2006 4X4 CRD Limited Dark Khaki Build Date 03/06 - Her daily driver
Yes I'm old enough to know better
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so the rental company wanted it back....
