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CRD in the Shop.... and out....and back in
http://www.lostjeeps.com/forum/phpBB3/viewtopic.php?f=5&t=19658
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Author:  Taz [ Sat Apr 14, 2007 1:47 pm ]
Post subject:  CRD in the Shop.... and out....and back in

Took the CRD in for a Oil Change and told the service write about the Ball Joint Recall and the Transmission Customer Satisfaction Recall. They did the oil change but did not have the ball joints or anyone to look at the transmission. They told me that the turbo is leaking oil and will need to be replaced. So I said to order parts and call me when they were in. After 2 weeks I did not hear from them I called and they never ordered the parts. They finally ordered the parts and I tool the jeep back only to have them tell me that they did not have the ball joints, to which I replied that there was a set in parts with my name on them. They did the ball joints and the TCM reprogram but did not have the turbo or the torque converter. They did replace the tranny filter. Now when I drive it the torque converter does not want to unlock sometimes. The engine killed once and another time it wanted to just keep going right through a stop sign. Oh and now the thing pulls to the right, they say its the tires? Did not pull before the ball joint repair.

PS the jeep was running and moving great before all of this customer satisfaction work that was done.

So back it goes next week.

Author:  breakerbacker [ Sat Apr 14, 2007 2:16 pm ]
Post subject: 

After the ball joints are replaced, an alignment has to be done. The service dept. tries to get away with not doing it. DCX wont pay for it.

Sounds like it is going back in for more.

Greg

Author:  BVCRD [ Sat Apr 14, 2007 3:40 pm ]
Post subject: 

breakerbacker wrote:
After the ball joints are replaced, an alignment has to be done. The service dept. tries to get away with not doing it. DCX wont pay for it.

Sounds like it is going back in for more.

Greg




Nope, no alignemet is needed after the LBJ recall. Nothing is changed.

Author:  KJMedic [ Sat Apr 14, 2007 3:48 pm ]
Post subject: 

BVCRD wrote:
breakerbacker wrote:
After the ball joints are replaced, an alignment has to be done. The service dept. tries to get away with not doing it. DCX wont pay for it.

Sounds like it is going back in for more.

Greg




Nope, no alignemet is needed after the LBJ recall. Nothing is changed.


Anytime you mess with the front susp. you need to have an alignment. If they replace the LBJ then something has changed.

Author:  BlackLibertyCRD [ Sat Apr 14, 2007 3:49 pm ]
Post subject: 

KJMedic wrote:
BVCRD wrote:
breakerbacker wrote:
After the ball joints are replaced, an alignment has to be done. The service dept. tries to get away with not doing it. DCX wont pay for it.

Sounds like it is going back in for more.

Greg




Nope, no alignemet is needed after the LBJ recall. Nothing is changed.


Anytime you mess with the front susp. you need to have an alignment. If they replace the LBJ then something has changed.


And the beat goes on.

Author:  kjfishman [ Sat Apr 14, 2007 4:06 pm ]
Post subject: 

breakerbacker wrote:
After the ball joints are replaced, an alignment has to be done. The service dept. tries to get away with not doing it. DCX wont pay for it.

Sounds like it is going back in for more.

Greg


After the first ball joint replacemnt recall was performed I didn't have the front end aligned and all was well drove fine no unuusual tire wear. It certanitly doesn't hurt to have the alignment checked and or done.

Author:  vtdog [ Sat Apr 14, 2007 4:38 pm ]
Post subject: 

The the lbj was done about 8k miles ago. I recently had the alignment checked (simply because the jeep was 2 years old and 48k miles). The tech said that the fronts were slightly toed, but nothing unusual.

Author:  BVCRD [ Sat Apr 14, 2007 4:40 pm ]
Post subject: 

KJMedic wrote:
BVCRD wrote:
breakerbacker wrote:
After the ball joints are replaced, an alignment has to be done. The service dept. tries to get away with not doing it. DCX wont pay for it.

Sounds like it is going back in for more.

Greg




Nope, no alignemet is needed after the LBJ recall. Nothing is changed.


Anytime you mess with the front susp. you need to have an alignment. If they replace the LBJ then something has changed.




You aren't messing with anything. Just replaceing a part. A quick on and off. No adjustments are changed. Crawl under and look for yourself. Or ask a tech if you like.

Author:  Goglio704 [ Sat Apr 14, 2007 10:27 pm ]
Post subject: 

Asking a tech would be pointless unless you have a really good tech or a really good relationship with that tech. With most, their answer would vary according to whether or not it was good paying work or not. You'll get a different answer if it is warranty work. If DC refuses to pay for an alignment, woe unto the tech who says it is necessary. If the vehicle was aligned while the ball joints were worn, it may well need an alignment. If the joints weren't that worn, or the alignment had never been adjusted to compensate for wear, then you probably wouldn't need an alignment after joint replacement. It all hinges on how worn the joint was. Mine were replaced at about 15k. No alignment needed, but the joints weren't worn either. The alignment hadn't been touched. If a worn ball joint could keep the proper relationship between its upper and lower portions, there would be no reason to replace it. The recall is driven by the fact that the joints can wear to the point that they separate. A part that is worn that badly can't be keeping everything in its proper place. If the vehicle has been aligned to compensate for worn joints, it is in a two wrongs making a right kind of place. If you take away one of the wrongs, the math no longer works.

Author:  rider586 [ Mon Apr 16, 2007 8:11 pm ]
Post subject:  Torque converter problems

Taz ,

Where did you have your jeep service. After the last round of recalls ie ball joints and torque converter I too have had issues with the converter locking up and not wanting to unlock unless the jeeps ignition is turned off and then turned back on. This has happened 4-5 times in the last 2 1/2 months but it never trips the cel or stores any codes? Actually think it shudders more than it did before. I have been running the "off road mod" for the last 2 weeks and the shudder is mostly gone and has yet to lock up and not unlock....

Author:  Taz [ Tue Apr 17, 2007 7:22 am ]
Post subject: 

Rider 586.

I had the Jeep serviced at Stillwater Jeep.

Author:  BVCRD [ Tue Apr 17, 2007 8:29 am ]
Post subject: 

Goglio704 wrote:
Asking a tech would be pointless unless you have a really good tech or a really good relationship with that tech. With most, their answer would vary according to whether or not it was good paying work or not. You'll get a different answer if it is warranty work. If DC refuses to pay for an alignment, woe unto the tech who says it is necessary. If the vehicle was aligned while the ball joints were worn, it may well need an alignment. If the joints weren't that worn, or the alignment had never been adjusted to compensate for wear, then you probably wouldn't need an alignment after joint replacement. It all hinges on how worn the joint was. Mine were replaced at about 15k. No alignment needed, but the joints weren't worn either. The alignment hadn't been touched. If a worn ball joint could keep the proper relationship between its upper and lower portions, there would be no reason to replace it. The recall is driven by the fact that the joints can wear to the point that they separate. A part that is worn that badly can't be keeping everything in its proper place. If the vehicle has been aligned to compensate for worn joints, it is in a two wrongs making a right kind of place. If you take away one of the wrongs, the math no longer works.




You backed up my statement. The ball joint by itself doesn't change alignment. Get a tech you know and trust. You will be the benefactor of the relationship.

Author:  StarDreamer.us [ Tue Apr 17, 2007 9:00 am ]
Post subject:  Alignment Information

Alignment information. Had Ball joints done a few weeks ago. Decided to have the alignment checked at a local NTB store. They will check it for free. Sure enough it was out of alignment. Good news these folks offer an unlimted three year alignment program. The cost was only a little more than the single alignment. You may want to check out some of your local tire shops for an alignment offer. Now I can get the tires rotated, balanced and have the alignment checked at the same time. No additional cost to me. Seems like that could be a good investment.

Author:  Katmandu [ Tue Apr 17, 2007 1:47 pm ]
Post subject: 

KJMedic wrote:
Anytime you mess with the front susp. you need to have an alignment. If they replace the LBJ then something has changed.


No it doesn't. :roll:

There is nothing that is moved or removed that causes anything to go out of alignment on a ball-joint R&R. It's a direct swap of parts that are of the SAME SPECS.

Author:  greiswig [ Tue Apr 17, 2007 3:24 pm ]
Post subject: 

Just by way of confirmation, I had an alignment done on my CRD after the ball joints were replaced...the alignment was within spec, as before the replacement.

Author:  BVCRD [ Tue Apr 17, 2007 3:47 pm ]
Post subject: 

Katmandu wrote:
KJMedic wrote:
Anytime you mess with the front susp. you need to have an alignment. If they replace the LBJ then something has changed.


No it doesn't. :roll:

There is nothing that is moved or removed that causes anything to go out of alignment on a ball-joint R&R. It's a direct swap of parts that are of the SAME SPECS.



It used to in older cars because you have to screw in and out the ball joint. The rule to get it to the alignment shop was to count threads. Maybe that is where he got it from.

Author:  onthehunt [ Tue Apr 17, 2007 9:14 pm ]
Post subject: 

I think you mean tie rod ends. Never seen a screw in ball joint.

Author:  BVCRD [ Tue Apr 17, 2007 10:21 pm ]
Post subject: 

onthehunt wrote:
I think you mean tie rod ends. Never seen a screw in ball joint.



Yea, my mistake. I was thinking the lower ball joints on my 67 stang, but they were tie rods.

Author:  Kellog13 [ Tue Apr 17, 2007 10:39 pm ]
Post subject: 

Anytime parts are changed that affect steering geometery, alignment needs to checked. There are no steering/ suspension components that are manufactured to +/-.0005". Parts of this nature are generally manufactured to +/-.010 which at one end or the other will negitivly impact alignment. Chances are it is close to nominal but with SPC software manufactures will operate to yeild the longest run time with a predetermined set of tools before cutter change out.

Author:  Katmandu [ Wed Apr 18, 2007 4:46 am ]
Post subject: 

Kellog13 wrote:
There are no steering/ suspension components that are manufactured to +/-.0005". Parts of this nature are generally manufactured to +/-.010 which at one end or the other will negitivly impact alignment.


I think NOW we are down to literally SPLITTING HAIRS. :shock:

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