Johnboy wrote:
It was neutered today. It went in for other work, and they said if he didnt allow them to flash and replace the TC it would void his manf. warranty. Whatever. Not worth a p*ssin match and I have a feeling they are correct. However, I dont like their remedy for the crappy TC. Anyhow, he has not noticed much difference so far. These little diesels run well enough they can be turned down and still impress me. A tuner is still apealing but tranmission work is not
Actually, they can't force you to have the Customer Satisfaction Notice (CSN) work done. I called DCX customer service on this one. After some B.S. they finally admitted that they cannot mandate this repair under the threat of voiding warranties. I was told that even if I refused the CSN, my warranty remained intact. So, I've refused this CSN and have instructed the dealer not to perform anymore flashes on my vehicle.
In essence, if you allow the CSN work to be done, you implicitly agree to the reduction in torque that goes with it - even though the reduced specification is less then what was advertised and what you paid for. Once you’ve agreed to this reduction and allowed the work to be done, you no longer have any recourse. I refused to accept the reduction in torque that must be agreed to in order to get this work done. They can't make you accept something less than what you paid for under threat of lost warranty coverage.
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