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Service?
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Author:  griznhoney [ Sun Mar 02, 2008 4:58 pm ]
Post subject:  Service?

So, I am planning a 2-3k trip this spring with "Roo" (our Libby CRD). I am going to take it into the dealer for the 20-something service and ask them to do as many of the TSB as I can beg them to do. They have yet to do the ball joints, as they "are not yet indicating failure."

Anyone have any idea how I can approach the dumb arses at the dealer to get these TSBs done, so i am not stranded out in B.F.E. resting on my frame?

I pleaded with them the last big trip and explained that I would be with my wife and 2 month old, but the guy didn't flinch. I hate service guys......should not be this hard to get get service.......

Thanks for any help!

Author:  crd liberty [ Sun Mar 02, 2008 5:06 pm ]
Post subject: 

http://www.jeep.com/webselfservice/jeep ... ilForm('R')

Go to here, my friend and put in VIN number and it will
show what recalls are due.
Steve

Author:  griznhoney [ Sun Mar 02, 2008 6:23 pm ]
Post subject: 

Thank ya, sir! I did and it tells me none are "required." Which is what I expected. I have had the torque converter repaired/replaced, but I am most worried about the things that are not required, that DC should consider....such as the ball joints, etc. I don't understand why failure has to occur before they will justify the repair/replacement, well, I understand but don't agree with it.

Thanks again!

Author:  crd liberty [ Sun Mar 02, 2008 6:44 pm ]
Post subject: 

If you put your vin in, than all the recalls must have been done before
u got it.
It tracks all the vehicles, knows what has been done and not been done.
I wish we had more chrysler people here, it would make easier for all
of us.
Not to sweat, go for your trip and have fun.
Steve

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