click23 wrote:
BodhiBenz1987 wrote:
... I asked how much of it is labor and was told over $600.
I would ask them to break that down, according to Alldata it is a 3.6 hour job to replace the EGR valve, out of warranty, in warranty it is 2.3 hours. Isn't it amazing that cars with a warranty are magically easier for the techs to work on.
I apologize for this being my first post, but I just want to help shed some light on the statement you just made.
2.3 hours is what Chrysler pays the dealership to replace the egr valve under warranty. Warranty time verses actual time is WAY lower. 95% of the time, what Chrysler pays for a warranty repair is no where near what it takes to actually complete the repair. I'm talking about Verifying the concern, diagnosing, repairing, and test driving the vehicle. It's not magically easier, Chrysler doesn't pay what it really takes to complete the repair.
When it's a customer pay job the higher cost of labor is covering all the steps of the repair procedure and its also buying you protection against the technician hauling booty through the job and doing it incorrectly. Not to mention if its customer pay and the concern hasn't been fixed when you leave, they have to fix it. I know a lot of people on here are going to say that the technicians at dealerships are a joke. That is true for some techs, but not the majority. Anyone can ask a few of the service advisers what tech's been around the longest, whose the diesel tech on each team, who has the most experience, etc. Once you know what tech is the best for the job all you have to do is request for that tech to do the job.
The only unfortunate part about dealerships is their EXTREMELY HIGH labor rates. When I left the Dodge Chrysler Jeep dealership I was at for 5 years in South Florida, their labor rates were $116.00 an hour. Customer pay jobs were out of the question. If it wasn't covered under warranty, you weren't getting any work.