warp2diesel wrote:
Work for a pharmaceutical company? If so keep up the work.
I have worked for dealers, as a factory rep, and have run my own independent shop.
Got out of it and don't miss i a bit.
If facts are insulting, that is too bad. The record of LOST members who have gone to dealers and have had problems follows my experience.
When it comes to dealer service departments only about 25% are great the rest follow the bell shaped curve from OK, to mediocre, to bad. I had the full range when I was a rep.
I do work for a chemical company, but I'm not the kind of chemist that synthesizes drugs and pharmaceuticals. I could do it with some study, but my training is more along the lines of polymers and materials chemistry.
I don't disagree with your assessment of the competence of many of the mechanics. The point is that I see people here talk smack about this or that. If someone has numerous grammatical and spelling errors in their rant about how people are clueless or are idiots, it loses its luster since the individual stating it looks just as ignorant.
...not glow plug related, but I had an interesting experience today. I went to Discount Tire to upgrade my bald tires before the upcoming snow. I have the Mopar wheel locks installed...that's how it was setting on the dealer's lot. Well, the nimrods at Discount Tire managed to completely disintegrated the first one they tried to remove. They also ruined the "key" with on that first one. They did manage to remove the others using their universal key. Unfortunately, there's still 1/4 to 3/8 of an inch remaining on the stud preventing the wheel from coming off.
I get this call while having lunch with my two year old informing me of what happened. I got the the, "Well, there appears to be some rust on the stud and whomever removed them last must of over-tightened them. There could have been a hair line crack. There wasn't any problem in removing any of the normal lugnuts." The problem here is I do my own tire rotations and I while I use a impact gun to run the lugs up, I do the final tightening with a torque wrench to 90 ft*lbs. I went out and looked at the damage before I went and talked to them. I was advised to take it down the street to Tuffy to have them get the remnant out and the wheel. I was quite peeved after seeing the damage and the ensuing "gosh, we don't know how that happened" routine. The Tuffy work will be on their dime. Though I've already paid for the tires, they didn't change any of the others due to worrying about destroying the transfer case or differentials...tire sizes are slightly different, but I'm glad they didn't change any of them since it makes it easier to walk away. I suspect they put the "key" on the wheel lock and spun the impact gun before the key was engaged. The remnants of wheel lock is literally embedded in the key...never seen anything like it.
I'm hoping I can avoid the glow plug woes until the new kits are out and readily available. I searched moparpartsamerica.com and they either don't have them or they may not be in their catalog yet.
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