Krystofer wrote:
Here's a question for you: I bought the water pump to be installed during the timing belt change, and they ended up deciding against installing it (said it was a lot more job and they typically don't replace unless it's leaking) and giving me $$ back for the water pump. Am I missing something...isn't the water pump install done with the front cover off...so makes sense to do it at the time of timing belt?
Here is what I understand to be the case: The timing belt cover is two pieces, front and back. The back side of the cover must be removed in order to get to all of the water pump mounting bolts. This means one has to remove the cam gears (special tool, VM1085, required). If you are just changing the timing belt, you take off only the front half of the cover, R&R the belt and then you are finished; a much easier and quicker job.
The goal is to not have any issues for the next 100k miles, especially catastrophic ones. When doing the timing belt, typically ALL of the related parts are replaced, i.e. tensioner, idler pulleys, thermostat, water pump. If the water pump fails, i.e breaks, and being that it is driven off of the timing belt, then you have valvetrain damage (these are interference engines) due to the timing belt getting out of sync and the engine loses time.
Also, again from what I understand, if the now 100k plus mileage-worn water pump develops a leak at the seal, you don't always realize the leak has developed. You gradually lose coolant until--Presto!-- you now have an overheating scenario which can warp and possibly crack a aluminum cylinder head pretty quickly. Then you're into a head gasket R&R, hopefully not but possibly a new cylinder head, etc. etc. etc. You get the idea. It is a snowball effect for sure. And it is all because the shop did not do the job as thoroughly as possible when given the opportunity.
More brutal honesty here: You asked for the water pump to be replaced, sounds like you even provided it or at least were willing to pay for it. My guess is that the shop, once they started getting into the job, realized all that was involved in changing the water pump on a CRD Liberty engine and decided that it was too much for them to handle and did not change it. They may have given you money back and were honest enough to tell you that it was not changed, BUT, they ultimately short-changed you because: 1) The job was not completed as thoroughly as it should have been and 2) When future issues occur, i.e. water pump, or any other timing belt related part fails, then it is you who is going to pay for those repairs, not them. Any warranty they offer will cover the work that they performed, not part failure that results from it not being changed when it should have. Hope this helps.
FWIW,
Hoosier CRD