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 Post subject: VmSpecialist customers;
PostPosted: Wed Jul 25, 2018 7:49 pm 
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Joined: Fri Sep 05, 2014 12:22 pm
Posts: 304
Location: north central Nebraska
Anyone recently tried to contact them? Either email, or land lines?

I am sorting out my last order, and they haven't returned any emails. (3 weeks now) I tried calling them yesterday, but only got their answering machine. It was 4 pm their time.. 'tea time'?? :roll:
I'm going to roll out at 3 am my time, to try again with the phone.

I've gotten a big order from them recently, all intact, and surprisingly quick..
I did need to return the piston rings, as they were for the late style piston. No biggy, I'll just use the credit towards the liners I'm going to replace..
I even got the confirmation email stating they got back the rings, and are awaiting any other parts I wish to order.
From that point;
Crickets.
Does England take the month of July off? It may be a sore subject to some of them!! :roll:

_________________
2006 KJ CRD, bought 9/11/14, 70,500 miles. Circulating Rotella T6 5w-40
11-3-14 oem stat installed
11-5-14 gen II FH installed.
Sasquatch elbow kit, samcos, GDE eco FT. 11-26-14
80,500 miles, engine is disassembled, awaiting parts 3/18
Budget?? Sure! 'Everything I have'.
New "Pet" name for My Jeep; 'Soul Sucker'


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 Post subject: Re: VmSpecialist customers;
PostPosted: Wed Jul 25, 2018 10:23 pm 
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Joined: Fri Jun 22, 2007 11:43 am
Posts: 4296
Location: Green Cove Springs FL
It seems they are a fairly small company. Could be that they are all on holiday.
It’s best to catch them by phone early in the day.
UK day that is, not US day.

_________________
Bought my '05 CRD on June 2nd '07, used with 29,000 miles.
intake elbow and EGR delete. 7 volt Etecno glow plugs
Yeti stage 2 ECU tune. Straight pipe exhaust. DIY intercooler hoses
Provent and modified factory 180F thermostat
Replaced cylinder head (cracked) at 160,000 miles + ARP studs
2.5 inch lift, 255-75-17 tires.
Still love it.


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 Post subject: Re: VmSpecialist customers;
PostPosted: Wed Jul 25, 2018 11:47 pm 
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Joined: Thu Feb 16, 2017 10:46 pm
Posts: 89
Location: Pinedale, Wyoming
I could only reach them by email. They always replied around 3-5am


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 Post subject: Re: VmSpecialist customers;
PostPosted: Thu Jul 26, 2018 1:29 am 
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Joined: Sat Nov 23, 2013 8:57 pm
Posts: 2090
Location: Boise, Idaho
I've had multiple multi thousand dollar orders from them, and I have a nice collection of parts from random unknown VM engines, because they always go silent when I say that they sent me the wrong parts....
Euro-spec turbo gaskets anyone? How about some strange different style oil pan gaskets? :ALONE:

I hope you have better luck :JEEPIN:

_________________
05 CRD: H.D.S2 stat, Ironrock trilink,OME lift, JBA UCA's, Moabs&245/75 Duratracs, GDE tunes ,Truetrac front,FFD fan,ARP's, 2 micron fuel, new head,rockers, cams,sasquatch battery tray & grid heater, Suncoast TC, welded EGR port & trans drain, muffler delete,
Mech fan, VH & AC delete,tensioner relocated
-CRD's being restored


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 Post subject: Re: VmSpecialist customers;
PostPosted: Thu Jul 26, 2018 7:51 am 
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Joined: Fri Sep 05, 2014 12:22 pm
Posts: 304
Location: north central Nebraska
Mountainman wrote:
I've had multiple multi thousand dollar orders from them, and I have a nice collection of parts from random unknown VM engines, because they always go silent when I say that they sent me the wrong parts....
Euro-spec turbo gaskets anyone? How about some strange different style oil pan gaskets? :ALONE:

I hope you have better luck :JEEPIN:


LOL... how about my 'mysterious' oil cooler gasket? The one I paid $1.40 for, and it apparently jumped ship.. I figured it was only a buck and some change.. no big deal.

Yeah, the correspondence was ALWAYS once a day, without fail, And I'd get them around 4 or 5 am my time.. (around 11 am their time) Then :ALONE: .
Has ANYONE had contact with them this month?

_________________
2006 KJ CRD, bought 9/11/14, 70,500 miles. Circulating Rotella T6 5w-40
11-3-14 oem stat installed
11-5-14 gen II FH installed.
Sasquatch elbow kit, samcos, GDE eco FT. 11-26-14
80,500 miles, engine is disassembled, awaiting parts 3/18
Budget?? Sure! 'Everything I have'.
New "Pet" name for My Jeep; 'Soul Sucker'


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 Post subject: Re: VmSpecialist customers;
PostPosted: Thu Jul 26, 2018 11:33 am 
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Joined: Sat Nov 23, 2013 8:57 pm
Posts: 2090
Location: Boise, Idaho
I have some oil cooler gaskets from them also that you can have, but not sure what VM motor they belong too :ROTFL:

_________________
05 CRD: H.D.S2 stat, Ironrock trilink,OME lift, JBA UCA's, Moabs&245/75 Duratracs, GDE tunes ,Truetrac front,FFD fan,ARP's, 2 micron fuel, new head,rockers, cams,sasquatch battery tray & grid heater, Suncoast TC, welded EGR port & trans drain, muffler delete,
Mech fan, VH & AC delete,tensioner relocated
-CRD's being restored


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 Post subject: Re: VmSpecialist customers;
PostPosted: Fri Jul 27, 2018 10:45 am 
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Joined: Fri Sep 05, 2014 12:22 pm
Posts: 304
Location: north central Nebraska
Finally got ahold of a live person! About 4 pm their time.. so he'll check into it 'straight away' on Monday morning.
Far as I could understand :roll: the guy, he seemed genuinely concerned. Hell, I can barely understand myself sometimes!!
So, we shall see!

Might be something dumb, like getting dumped into to spam..

_________________
2006 KJ CRD, bought 9/11/14, 70,500 miles. Circulating Rotella T6 5w-40
11-3-14 oem stat installed
11-5-14 gen II FH installed.
Sasquatch elbow kit, samcos, GDE eco FT. 11-26-14
80,500 miles, engine is disassembled, awaiting parts 3/18
Budget?? Sure! 'Everything I have'.
New "Pet" name for My Jeep; 'Soul Sucker'


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 Post subject: Re: VmSpecialist customers;
PostPosted: Fri Jul 27, 2018 12:45 pm 
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Joined: Sat Nov 23, 2013 8:57 pm
Posts: 2090
Location: Boise, Idaho
rancherman wrote:
Finally got ahold of a live person! About 4 pm their time.. so he'll check into it 'straight away' on Monday morning.
Far as I could understand :roll: the guy, he seemed genuinely concerned. Hell, I can barely understand myself sometimes!!
So, we shall see!

Might be something dumb, like getting dumped into to spam..


In my experience I wouldn't hold your breath!

_________________
05 CRD: H.D.S2 stat, Ironrock trilink,OME lift, JBA UCA's, Moabs&245/75 Duratracs, GDE tunes ,Truetrac front,FFD fan,ARP's, 2 micron fuel, new head,rockers, cams,sasquatch battery tray & grid heater, Suncoast TC, welded EGR port & trans drain, muffler delete,
Mech fan, VH & AC delete,tensioner relocated
-CRD's being restored


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 Post subject: Re: VmSpecialist customers;
PostPosted: Thu Aug 02, 2018 12:56 pm 
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Joined: Tue Dec 16, 2014 9:33 pm
Posts: 268
Location: Jackson,TN
I ordered two heads with all new valves and two sets rockers with lifters that I received couple weeks ago quicker than I expected.
They answered every e mail within a business day.
Was happy but would hate to have to return something.

_________________
05 Blu LIM, OME GDE Tbo, wk II 245/75/17, KC Lights, bull bar, 185K H TC
05 Blu Lim, Dayton, GDE HT, 255/75/18 , 200K , H TC
06 Bla Lim, GDE Eco, Destination AT 245/75/17, 151K, H TC
06 D Khaki Lim 112K wkII Eur TC
05 D khaki Lim 145k refurbishing
CRDS: Fumoto, Kennedy Lift , Fan Shroud mod, fuel head, SAMCOS,self TB, 2 Mic filt, Hayden


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 Post subject: Re: VmSpecialist customers;
PostPosted: Sat Aug 04, 2018 10:55 pm 
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Joined: Fri Sep 05, 2014 12:22 pm
Posts: 304
Location: north central Nebraska
TKB4 wrote:
I ordered two heads with all new valves and two sets rockers with lifters that I received couple weeks ago quicker than I expected.
They answered every e mail within a business day.
Was happy but would hate to have to return something.


Same here. Good communication, and shipping was far quicker than I expected..
Makes no sense on why they went 'dark'. I told them I was going to order another $1500 bucks worth of parts... I'd think they'd bust hump to accommodate!
I actually go a hold of someone there, and he said he'd 'check into it' on the following Monday.. (a week ago) Crickets again.

_________________
2006 KJ CRD, bought 9/11/14, 70,500 miles. Circulating Rotella T6 5w-40
11-3-14 oem stat installed
11-5-14 gen II FH installed.
Sasquatch elbow kit, samcos, GDE eco FT. 11-26-14
80,500 miles, engine is disassembled, awaiting parts 3/18
Budget?? Sure! 'Everything I have'.
New "Pet" name for My Jeep; 'Soul Sucker'


Top
 Profile  
 
 Post subject: Re: VmSpecialist customers;
PostPosted: Sun Aug 05, 2018 8:11 am 
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Joined: Sat Aug 27, 2016 9:12 pm
Posts: 1925
Location: Oregon Coast Dairy Country. Land of stumps, dumps, and "Liquid Pumps"
Well it's vacation season, and rumor has it they actually get to take "holidays" and deal with the fallout when they get back, rather than force others to fill in and work triple shifts.

Different mindset.

_________________
'06 Lbrty Sprt CRD 150K

Sasquatch
DSS Turbo
CAT-elimntr
Weeks Stg1&2 EGRfix
PV-200
BLING
vent gauges

IDParts
head
cams
rockers
Timing set
ARP studs
eTn1 GX2123 5v GPs

YETI Custom Tune
Flowmaster 8325508
Carter P76611M
GM 12611872
Hayden 2986
GM 15976889
PATC Custom Billet
2010 Ram Hemi Trans
Sonnax 44957
Transgo kit
Cooper 51770


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 Post subject: Re: VmSpecialist customers;
PostPosted: Mon Aug 06, 2018 9:45 pm 
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Joined: Sat Nov 23, 2013 8:57 pm
Posts: 2090
Location: Boise, Idaho
Same here. Good communication, and shipping was far quicker than I expected..
Makes no sense on why they went 'dark'. I told them I was going to order another $1500 bucks worth of parts... I'd think they'd bust hump to accommodate!
I actually go a hold of someone there, and he said he'd 'check into it' on the following Monday.. (a week ago) Crickets again.[/quote]

This is their business model :BINGO:

_________________
05 CRD: H.D.S2 stat, Ironrock trilink,OME lift, JBA UCA's, Moabs&245/75 Duratracs, GDE tunes ,Truetrac front,FFD fan,ARP's, 2 micron fuel, new head,rockers, cams,sasquatch battery tray & grid heater, Suncoast TC, welded EGR port & trans drain, muffler delete,
Mech fan, VH & AC delete,tensioner relocated
-CRD's being restored


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 Post subject: Re: VmSpecialist customers;
PostPosted: Wed Aug 15, 2018 5:36 pm 
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Joined: Tue Jun 04, 2013 1:21 pm
Posts: 1991
Location: Utah
All the Europeans I work with take like a month off in the summer. Its obnoxious.

I will literally be in the middle of working on some huge project with an engineering firm over there and one day it will be radio silence. Just about the time I forget about the project, they come back.

_________________
2006 CRD-400 ft-lb tune, Eco Trans Tune, Lift Pump, Week's, HDS Tstat, Racor Filter, ARP's, OME 790's+Top Plate, JBA 2.5", JBA UCA, Moab's+265/70R16, ARB Bar

2014 F150 EcoBoost - Gearhead Tuned, AFE CAC, Bilstein 5100's, Airlift Bags, Duratracs


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 Post subject: Re: VmSpecialist customers;
PostPosted: Wed Aug 15, 2018 9:37 pm 
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Joined: Sat Aug 27, 2016 9:12 pm
Posts: 1925
Location: Oregon Coast Dairy Country. Land of stumps, dumps, and "Liquid Pumps"
Yep.

Just like huntin season around here.

_________________
'06 Lbrty Sprt CRD 150K

Sasquatch
DSS Turbo
CAT-elimntr
Weeks Stg1&2 EGRfix
PV-200
BLING
vent gauges

IDParts
head
cams
rockers
Timing set
ARP studs
eTn1 GX2123 5v GPs

YETI Custom Tune
Flowmaster 8325508
Carter P76611M
GM 12611872
Hayden 2986
GM 15976889
PATC Custom Billet
2010 Ram Hemi Trans
Sonnax 44957
Transgo kit
Cooper 51770


Top
 Profile  
 
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