New member, CRD owner...at least until it sells!

jrsobx · **Posted:** Sat Jan 14, 2012 11:42 pm

Hello everybody. I was referred here from another forum after I posted about my difficulty in getting my CRD fixed.

The condensed story is that the dealership couldn't find parts...then they couldn't find tools...then they couldn't figure out how to fix it. I firmly believe that the squeaky wheel gets the grease, so I squeaked so loud that I received a call from one of the members of the board of directors of Chrysler Group. He actually called me from Italy. Maybe it helps that I used to own a Fiat. :SOMBRERO:

It broke on Thanksgiving and was fixed on January 13. From what I understand, that is a pretty quick fix in CRD land!

Now that I have it back, it runs great...apparently the motor wasn't supposed to sound like that all along! :ROTFL:

But now it has a new timing belt, new water pump and a few new internal bearing/pulley/timing belt mechanism, etc. I'm sure this thing will run for another 100,000 miles, but I don't think I'll stick around to find out. It's my girlfriends car. She owns a florist and just can't go a couple months without her car. She really didn't enjoy delivering flowers in my diesel F-250. (I know-talking about a Ford on a Jeep forum, but I need the tow capacity). The CRD has to go. She is thinking about a Patriot but has seen a couple of nice used non-CRD liberty's. Jeep Corporate said they will give me a discount code if I want a new Jeep. The discount gives me the car at 5% below invoice, which is something to think about.

2mopar_diesels · **Posted:** Sun Jan 15, 2012 1:44 am

So, how is this post at all, the least bit useful???

Billwill · **Posted:** Sun Jan 15, 2012 2:23 am

2mopar_diesels wrote:

So, how is this post at all, the least bit useful???

Yeah, I fully agree with you here!

CRD05il · **Posted:** Sun Jan 15, 2012 7:11 am

Billwill wrote:

2mopar_diesels wrote:

So, how is this post at all, the least bit useful???

Yeah, I fully agree with you here!

Guy he's get some fustration out he did not know about lost till it was to late.

If you do keep your CRD always look here first for information and Welcome

racertracer · **Posted:** Sun Jan 15, 2012 8:43 am

If your a CRD owner, consider yourself lost without the lost KJS forum.

LMWatBullRun · **Posted:** Sun Jan 15, 2012 9:37 am

racertracer wrote:

If your a CRD owner, consider yourself lost without the lost KJS forum.

Hear, hear!

2mopar_diesels · **Posted:** Sun Jan 15, 2012 9:42 am

Soon enough, we'll be relegated to cult enthusiast/collector status.........much in the same way as the Delorian, or any other number of old obscure cars throughout history where nearly all current owners wind up in the same club.

jrsobx · **Posted:** Sun Jan 15, 2012 12:39 pm

2mopar_diesels wrote:

So, how is this post at all, the least bit useful???

Well I certainly apologize. I didn't realize that the only posts I was allowed to make were supposed to be useful to you. It's nice to meet the forum jerk right off the bat.

And just how was your post useful?

jrsobx · **Posted:** Sun Jan 15, 2012 12:42 pm

2mopar_diesels wrote:

Soon enough, we'll be relegated to cult enthusiast/collector status.........much in the same way as the Delorian, or any other number of old obscure cars throughout history where nearly all current owners wind up in the same club.

And how is that post helpful?

mikmaze · **Posted:** Sun Jan 15, 2012 1:00 pm

well if you are looking to sell it, add a price, I know plenty of people that want one, and plenty more that have had equally frustrating time with gassers n the shop for that long. Get rid of it and away goes 4 to 500 miles on a tank of fuel, to half that with a gas lib.

ATXKJ · **Posted:** Sun Jan 15, 2012 4:48 pm

well jrsobx - my comments to folks looking at CRD's is that the biggest issue from day one has been lack of trained Technicians to work on them.

If you're will to turn some wrenches and spend a little time reading - they're great.

If you want someone else to work on them - they're really expensive and frustrating.

jrsobx · **Posted:** Sun Jan 15, 2012 8:05 pm

ATXKJ wrote:

well jrsobx - my comments to folks looking at CRD's is that the biggest issue from day one has been lack of trained Technicians to work on them.

If you're will to turn some wrenches and spend a little time reading - they're great.

If you want someone else to work on them - they're really expensive and frustrating.

If I start turning a wrench on it...it would never run right. I always have a few extra parts when I put something back together.
:banghead:

jrsobx · **Posted:** Sun Jan 15, 2012 8:06 pm

mikmaze wrote:

well if you are looking to sell it, add a price, I know plenty of people that want one, and plenty more that have had equally frustrating time with gassers n the shop for that long. Get rid of it and away goes 4 to 500 miles on a tank of fuel, to half that with a gas lib.

I'll start aggressively trying to sell it after Valentines Day. I would like to get 10,000 for it.

2mopar_diesels · **Posted:** Sun Jan 15, 2012 8:08 pm

jrsobx wrote:

2mopar_diesels wrote:

So, how is this post at all, the least bit useful???

Well I certainly apologize. I didn't realize that the only posts I was allowed to make were supposed to be useful to you. It's nice to meet the forum jerk right off the bat.

And just how was your post useful?

Mine was simply in response to radiotracer's comment above...........should have quoted him I suppose. And to your original thread post? I and many others here are just real skeptical when someone's first post on the forum is simply to bash the very vehicle we are trying to learn about. Internet lore regards these people as trolls. If you took offense to my reply, that's fine.........add to you calling me a jerk, well,I chalk that up to you being new and not knowing me at all.

dirtmover · **Posted:** Mon Jan 16, 2012 9:31 am

2mopar_diesels wrote:

So, how is this post at all, the least bit useful???

Don't be so harsh. The op is just trying to tell us:

- Jeep dealerships don't know how to maintain our CRD. Already knew that.
- If you're persistent and witch enough at Chrysler someone will eventually listen. I didn't know this as I always found my complaints fell on deaf ears.
- If you're persistent and witch enough at Chrysler they will eventually get your Jeep fixed. I didn't know this, I thought we'd been abandoned but he omitted to mention how far they made him travel to get to the dealer that did the work.
- If you're persistent and witch enough at Chrysler they'll compensate you with a discount on a new vehicle. I don't really care since I would never buy another Chrysler vehicle again unless it was discounted to a point that I could resell/trade it immediately and make a profit.

jrsobx · **Posted:** Tue Jan 17, 2012 12:40 am

dirtmover wrote:

2mopar_diesels wrote:

So, how is this post at all, the least bit useful???

Don't be so harsh. The op is just trying to tell us:

- Jeep dealerships don't know how to maintain our CRD. Already knew that.
- If you're persistent and witch enough at Chrysler someone will eventually listen. I didn't know this as I always found my complaints fell on deaf ears.
- If you're persistent and witch enough at Chrysler they will eventually get your Jeep fixed. I didn't know this, I thought we'd been abandoned but he omitted to mention how far they made him travel to get to the dealer that did the work.
- If you're persistent and witch enough at Chrysler they'll compensate you with a discount on a new vehicle. I don't really care since I would never buy another Chrysler vehicle again unless it was discounted to a point that I could resell/trade it immediately and make a profit.

Your complaints will fall on deaf ears at first. You have to keep witching.

The dealer that did the work is just about 2 blocks from my house.

As for the discount/only if it's enough to sell and make a profit... I'm kinda with you on that. I'm not much on buying a new vehicle. I'm leaning more towards finding one that is 1-2 years old but still under warranty.

jrsobx · **Posted:** Tue Jan 17, 2012 12:42 am

2mopar_diesels wrote:

jrsobx wrote:

2mopar_diesels wrote:

So, how is this post at all, the least bit useful???

Well I certainly apologize. I didn't realize that the only posts I was allowed to make were supposed to be useful to you. It's nice to meet the forum jerk right off the bat.

And just how was your post useful?

Mine was simply in response to radiotracer's comment above...........should have quoted him I suppose. And to your original thread post? I and many others here are just real skeptical when someone's first post on the forum is simply to bash the very vehicle we are trying to learn about. Internet lore regards these people as trolls. If you took offense to my reply, that's fine.........add to you calling me a jerk, well,I chalk that up to you being new and not knowing me at all.

Yeah, definitely should have quoted him. I'm on several forums for various topics, there is always a jerk. I apologize if I assumed you were the one. The first round is on me. :SOMBRERO:

racertracer · **Posted:** Tue Jan 17, 2012 7:19 am

jrsobx wrote:

Hello everybody. I was referred here from another forum after I posted about my difficulty in getting my CRD fixed.

The condensed story is that the dealership couldn't find parts...then they couldn't find tools...then they couldn't figure out how to fix it. I firmly believe that the squeaky wheel gets the grease, so I squeaked so loud that I received a call from one of the members of the board of directors of Chrysler Group. He actually called me from Italy. Maybe it helps that I used to own a Fiat. :SOMBRERO:

It broke on Thanksgiving and was fixed on January 13. From what I understand, that is a pretty quick fix in CRD land!

Now that I have it back, it runs great...apparently the motor wasn't supposed to sound like that all along! :ROTFL:

But now it has a new timing belt, new water pump and a few new internal bearing/pulley/timing belt mechanism, etc. I'm sure this thing will run for another 100,000 miles, but I don't think I'll stick around to find out. It's my girlfriends car. She owns a florist and just can't go a couple months without her car. She really didn't enjoy delivering flowers in my diesel F-250. (I know-talking about a Ford on a Jeep forum, but I need the tow capacity). The CRD has to go. She is thinking about a Patriot but has seen a couple of nice used non-CRD liberty's. Jeep Corporate said they will give me a discount code if I want a new Jeep. The discount gives me the car at 5% below invoice, which is something to think about.

What we are trying to decipher from your post is this and without name calling could you do the following:

1. Tell us what the point of your post is?

2. What are you trying to say that you failed to say in your first post?

ibHenry · **Posted:** Tue Jan 17, 2012 8:40 am

Now that your CRD is fixed, chances are that the only repairs you will need for quite awhile are oil changes and a fuel filter at regular intervals, stay on top of those and you can expect years of reliable service. I would recomend that a good read of the Noob section will help you a lot, even if you are not mechanically inclined.

As far as the "I will never buy Chrysler again", I have this to say, all automotive manufactures have the same motto, 'We don't sell new ones, if the old ones don't wear out". I worked as a Certified Master Technician for Chrysler/Jeep Dealerships, for over 25 years and have seen the good with the bad in all brands. One brand being better then another is all subjective.(they are only stealerships if you get an idiot who shouldn't be there in the first place)

That being said, tell your better half to enjoy her CRD's new lease on life, the 30MPG average should go a long way in the flower delivery business. :JEEPIN:

dirtmover · **Posted:** Tue Jan 17, 2012 9:43 am

ibHenry wrote:

As far as the "I will never buy Chrysler again", I have this to say, all automotive manufactures have the same motto, 'We don't sell new ones, if the old ones don't wear out". I worked as a Certified Master Technician for Chrysler/Jeep Dealerships, for over 25 years and have seen the good with the bad in all brands. One brand being better then another is all subjective.

I think they make quite a lot of money on parts as well. You are correct about the other brands and while the the grass may only "appear" greener on the other side the ultimate way I have of telling a manufacturer that his customer service, support and dealer nerwork sucks is to withrdaw my business. Design flaws are understandable and acceptable the real test is whether the manufacturer is prepared to stand behind their product when it breaks or design defects are uncovered and make things right. I don't see any evidence that Chrysler is doing this.

ibHenry wrote:

That being said, tell your better half to enjoy her CRD's new lease on life, the 30MPG average should go a long way in the flower delivery business. :JEEPIN:

I wish people would stop making this quote. 30mpg is the exception, not the norm. Do not expect to get this with daily driving or year round. Unless your GF is over 80 :lol:

or her clients are separated by 300 miles of highway she shouldn't expect this mpg and certainly not when being used as a delivery vehicle in the city.

New member, CRD owner...at least until it sells!

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