GordnadoCRD wrote:
tjkj2002 wrote:
They have a lifetime warranty for a reason,you will be using it often.
You buy air fresheners at autozone,not hard engine parts.
I've got a friend here that just went through that with Autozone remanufactured alternators. He had 5 straight defective ones, and I don't mean the worked a little while then quit, ALL of them were bad straight from the box.
When he took the 4th one back, they flat out accused him of doing something to make them go bad. He told them to pull the 5th one from the box and test it right there, but they had no tester at that store. They sent it to another store that tested it that afternoon. It was bad.. New in the box Reman.
He took a refund and shops at Napa now.
This can't be a local store problem, all of these came from their Reman supplier. I don't know who they are, but someone there had a really crappy day, and leveraged it into a crappy week for him.
Dean, I really hope your experience with them is not like that. I guess just drive it and worry about that bridge if it goes out.
A few years ago had the same issue at work with a Ford Escape alternator,the one that takes 3 hours to replace.
But I didn't have 5 that where bad out of the box I had 10,yep 10.Autozone refused to take them back saying there was nothing wrong with them till we called there corporate and got a rep out and had them all tested at a shop that rebuilds alternators and all 10 failed.They paid our store back all the labor since they had to pay me 33 hours for 1 vehicle to get a working alternator.
I will flat out refuse any part from autozone at work,don't care if it's a air freshener,I won't even look at it let alone recognize the fact there is a part there.I'm strictly a Napa,Factory Motor Parts,or OEM only tech,it get's old replacing the same part over and over on the same vehicle when a few bucks more would have gotten a good part from the start and make a happy customer instead of a very pissed off one that get's all his money back.