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This story reminds me of a couple signs at a repair shop. Do you take bacon and eggs into a resturant and expect them to make you BREAKFAST????"and then another sign that basically stated if you want to help or tell us how to perform your repairs be ready to pay double the cost of repairs. LEASONS COST EXTRA
ive been taking my oil to not only them but my normal service center that performs my oil changes with 100% cooperation if they do not already stock pennzoil. my normal service center i call them about a week out and they actually order the case of oil for me which i pay for, but i dont mind it since im not capable of changing my own oil here. in fact im always willing to pay for my special requests, another plus of having a reliable source of income! if they dont want me to bring them the oil i want them to use in the machine i pay alot of money for every month then they need to show me a peice of paper saying this with some important persons signature at the bottom of it. until then, if i bring them 6 quarts of i cant believe its not butter, they will put it in my engine, of course after signing a document that says the service center is not responsible if my engine explodes blah blah blah