I HATE DEALERSHIPS!

libby · **Posted:** Thu Oct 19, 2006 3:33 pm

We took the KJ in for the ball joint recall to Stuart Bowman Jeep in Asheboro, NC. Before leaving the parking lot of the dealership I noticed a large gouge on the wheel, through the paint into the aluminum. No marks on the tire or lip of rim, like it was dropped or fell over on something. The dealership and Chrysler won't do anything about it. Can I get in trouble if I curb a brand new Chrysler while test driving?

Buzzer · **Posted:** Thu Oct 19, 2006 3:58 pm

lmao... i'm sure u could, but be careful while looking under the hood of that new car , while ur holding a can of soda in the other,,,, never know where it could spill....

Bakerkj · **Posted:** Thu Oct 19, 2006 4:38 pm

I say clog all their toilets on a saturday morning and leave them a present in one. A double decker would be nice.

bmg9b · **Posted:** Thu Oct 19, 2006 4:56 pm

I had a big gouge in one of my wheels, looked like someone slipped with an impact wrench. They tried to cover it up with the paint from a Chrystler van... I wasn't having it, so I looked up the owner of the dealership in the phone book and gave him a call at home... that fixed everything right up and I got my new wheel in 4 days.

white04kj · **Posted:** Thu Oct 19, 2006 5:04 pm

bmg9b wrote:

I had a big gouge in one of my wheels, looked like someone slipped with an impact wrench. They tried to cover it up with the paint from a Chrystler van... I wasn't having it, so I looked up the owner of the dealership in the phone book and gave him a call at home... that fixed everything right up and I got my new wheel in 4 days.

lmao I'm gonna have to remember that trick.

Jeepjeepster · **Posted:** Thu Oct 19, 2006 5:24 pm

Who cares about the engine! Spill it on the inside!!!! :twisted:

psinsyd · **Posted:** Thu Oct 19, 2006 5:58 pm

Or you could pull the, "OOops, sorry Mr. Salesman, I seemed to have forgotten that I have a bladder control problem :oops:

" while test driving a new ride.

Ok, maybe not....

:twisted:

libby · **Posted:** Thu Oct 19, 2006 6:28 pm

These are all great ideas that I will definitely try! As far as contacting the owner, well he is the root of the problem. He will you the run-around more than anybody else there. I spoke with him today and his advice was to contact my insurance company.

bmg9b · **Posted:** Thu Oct 19, 2006 7:07 pm

Really? My experience with owners is that they want the most customers possible... so they will try to fix whatever is wrong to keep your busniness. Now, General Managers are a different story... they just want to make money.

Never had a problem with an owner, but always have problems with GMs.

mjfoto · **Posted:** Thu Oct 19, 2006 7:19 pm

Cut and paste this in your letter. Don't forget to let him know how much pull we have.

Cacher123 · **Posted:** Thu Oct 19, 2006 10:29 pm

There's always the "Does this car have a passenger airbag?" qusetion asked to the person the dlr sends along on the test drive while you are accelerating!

Wahoo650 · **Posted:** Fri Oct 20, 2006 10:14 am

Just ask the owner if he knows the 10-100 rule. As in, You tell 10 people that the dealership sucks, they tell 10 (100) who in turn tell 10 (1000), and so on. Which is basically what MJ suggested. Let them know there are ways even the simplest complaint can come back to really costs big $$$$ in sales. :twisted:

nolakj · **Posted:** Fri Oct 20, 2006 10:35 am

Find out what the state laws are on taping a conversation. In Louisiana only 1 person involved has to know the convo is being taped. If it's the same in NY.....get creative. I have some web space. I'd be willing to host audio or better yet, video of the owner making an booty of himself. Maybe you'd get a new Rubicon if you agree to take it down.

mjfoto · **Posted:** Fri Oct 20, 2006 1:57 pm

Just don't do anything stupid. However we all will come bail you out if needed. :lol:

dog_party · **Posted:** Fri Oct 20, 2006 4:24 pm

Tell the owner you're taking it to Daimler-Chrysler and then DO IT! It's amazing how much pull that has.

DarbyWalters · **Posted:** Fri Oct 20, 2006 5:09 pm

OK, I am taking up a collection for "libby" to bail him out...Please PayPal to sevenwallyseven@aol.com ... remember it could be YOU next time!

nolakj · **Posted:** Fri Oct 20, 2006 5:52 pm

DarbyWalters wrote:

OK, I am taking up a collection for "libby" to bail him out...Please PayPal to sevenwallyseven@aol.com ... remember it could be YOU next time!

Smells like a secret beer fund to me Darby :lol:

libby · **Posted:** Fri Oct 20, 2006 7:23 pm

dog_party wrote:

Tell the owner you're taking it to Daimler-Chrysler and then DO IT! It's amazing how much pull that has.

Actually I called Chrysler already. They said they won't do anything about it cause its dealership responsibility.

Flying J · **Posted:** Fri Oct 20, 2006 10:23 pm

Auto repair is heavily regulated by the state - file a complaint with your state's version of the Office of Consumer Protection and CC the dealer's service manager, owner, and DC regional rep. Dealers hate having complaints filed because, at least here, once they reach XX number they have to post a bond, etc.

Good luck

KJ_Dave · **Posted:** Mon Oct 23, 2006 9:45 am

Also call the BBB. I did that once on a computer deal and the president of the company called me himself to resolve the problem. Try it it worked for me.

I HATE DEALERSHIPS!

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