I am not trying to start a big pissing match, but in my earlier posts about My High output alternator/generator from Mean Green Industies I was very flattering about their customer service.

I am quickly learning that that was on the "Get His Money" end of the transaction.

Their customer service since we found out It would not work on my 07 and throughout the return and refund process has been a nightmare.

When dealing with MG industries, BEWARE!!!

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'07 Ltd 3.7L, Black, OME HD's, OME shocks, Mopar Skids, AEV Bridgers w/ TPMS, Kumho KL78's, ARB Bumper, KC 130 Watters, Warn M8000 Winch, Rock Lizard Gecko Roof Basket KC 150 watters, Cobra 75WSX, 3 ft FireFly, RL Super Step Skinks

Send Dirty Harry in to mop up the works there.

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New KJ Gear - Desert Armor Flak

2004 Renegade Light Khaki - 4" JBA Lift - Rock Lizard Products: Komodo Dragon Rear Bumper, Prototype Winch-mount Front Bumper, Super Skink Sliders - All J's Super Tranny Skid II - 31" Firestone Destination AT's on Moab wheels - Cobra 75W CB w/ stock Antenna mod

[b]Retired, US Military

I wish

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'07 Ltd 3.7L, Black, OME HD's, OME shocks, Mopar Skids, AEV Bridgers w/ TPMS, Kumho KL78's, ARB Bumper, KC 130 Watters, Warn M8000 Winch, Rock Lizard Gecko Roof Basket KC 150 watters, Cobra 75WSX, 3 ft FireFly, RL Super Step Skinks

Update-

Still no response on my emails and phone calls. Just spoke with the recepionist and NO Sales people in the building on fridays, NONE!!!

Hell of a way to run a business.

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'07 Ltd 3.7L, Black, OME HD's, OME shocks, Mopar Skids, AEV Bridgers w/ TPMS, Kumho KL78's, ARB Bumper, KC 130 Watters, Warn M8000 Winch, Rock Lizard Gecko Roof Basket KC 150 watters, Cobra 75WSX, 3 ft FireFly, RL Super Step Skinks

Did you buy it direct from MG, or did you buy it through another vendor? If you bought it through another vendor, try returning it to them and let THEM deal with MG

I purchased it from the Owner of the company (MG Industries) Himself. PAUL.

I know about all that but I am trying to deal with the owner and not getting anywhere. kind of sets a very poor example.

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'07 Ltd 3.7L, Black, OME HD's, OME shocks, Mopar Skids, AEV Bridgers w/ TPMS, Kumho KL78's, ARB Bumper, KC 130 Watters, Warn M8000 Winch, Rock Lizard Gecko Roof Basket KC 150 watters, Cobra 75WSX, 3 ft FireFly, RL Super Step Skinks

Update:

I just received an email from the owner and he is now requiring proof of I.D. and a written request for refund.

He has had the alternator for over 3 weeks now. No Refund.

This company sucks!

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'07 Ltd 3.7L, Black, OME HD's, OME shocks, Mopar Skids, AEV Bridgers w/ TPMS, Kumho KL78's, ARB Bumper, KC 130 Watters, Warn M8000 Winch, Rock Lizard Gecko Roof Basket KC 150 watters, Cobra 75WSX, 3 ft FireFly, RL Super Step Skinks

if you used a credit card, I don't see asking for ID outrageous. Also, a written request for a refund sounds reasonable.

Not when it was a web trans action and upon return of the item the refund is given, according to his inital instructions. I suppose I could be an imposter who made an alternator in my garage and sent it to them attempting to mislead them just to get 369.00 out of them. Sunds like a plausable scam to me.

He is going back on his word, plain and simple.

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'07 Ltd 3.7L, Black, OME HD's, OME shocks, Mopar Skids, AEV Bridgers w/ TPMS, Kumho KL78's, ARB Bumper, KC 130 Watters, Warn M8000 Winch, Rock Lizard Gecko Roof Basket KC 150 watters, Cobra 75WSX, 3 ft FireFly, RL Super Step Skinks