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 Post subject: Broke another front diff...
PostPosted: Fri Mar 05, 2010 7:21 pm 
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Well today I was off roading up in milton vermont at some sand pits and got a little stuck in some mud. I tried to use a little wheel spin to get the tires cleaned out and get it moving again... the tires dug down to the bottom and caught on a rock. the front diff immediately snapped in half starting at where the pinion goes into the axle. I was able to drive it to a car wash to clean it. Its at the dealer now. we will see what they say.

-Matt

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 Post subject: Re: Broke another front diff...
PostPosted: Fri Mar 05, 2010 7:34 pm 
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Thats sucks a bunch :cry:
Is your KJ still under warranty?

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 Post subject: Re: Broke another front diff...
PostPosted: Fri Mar 05, 2010 7:48 pm 
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It has a 4 year 40k extended warranty right now so I am hoping that will save me. the service manager said to make sure its not muddy when it comes in and they should be able to help me....

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 Post subject: Re: Broke another front diff...
PostPosted: Fri Mar 05, 2010 8:01 pm 
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Please keep us posted on this :D

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 Post subject: Re: Broke another front diff...
PostPosted: Sun Mar 07, 2010 10:41 pm 
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SFA doesn't snap at the ball joint
SFA doesn't snap at the ball joint
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mtnbikermatt wrote:
It has a 4 year 40k extended warranty right now so I am hoping that will save me. the service manager said to make sure its not muddy when it comes in and they should be able to help me....

ODD... Surprised they would be willing to help u at all...

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 Post subject: Re: Broke another front diff...
PostPosted: Mon Mar 08, 2010 12:46 am 
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They don't care if it's a retail plan...... they put in the claim and get paid might as well make a friend out of you if it doesn't cost them.

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 Post subject: Re: Broke another front diff...
PostPosted: Mon Mar 08, 2010 12:58 am 
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JL Rockies wrote:
They don't care if it's a retail plan...... they put in the claim and get paid might as well make a friend out of you if it doesn't cost them.



Work is work

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 Post subject: Re: Broke another front diff...
PostPosted: Mon Mar 08, 2010 6:28 pm 
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well the dealer called me back today and they can not help me because my skid plate has some scratches on it... i am going to do the work myself. i have changed out the front struts before and i am very mechanically inclined so it should not be too hard. any tips on putting a new diff in ? or does anyone have the fsm on file that they could send me?

thanks
-Matt

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 Post subject: Re: Broke another front diff...
PostPosted: Mon Mar 08, 2010 6:47 pm 
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mtnbikermatt wrote:
well the dealer called me back today and they can not help me because my skid plate has some scratches on it... i am going to do the work myself. i have changed out the front struts before and i am very mechanically inclined so it should not be too hard. any tips on putting a new diff in ? or does anyone have the fsm on file that they could send me?

thanks
-Matt



What do scratches on the skid have to do wit the diff? :?

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 Post subject: Re: Broke another front diff...
PostPosted: Mon Mar 08, 2010 8:13 pm 
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Diggerfreek wrote:
mtnbikermatt wrote:
well the dealer called me back today and they can not help me because my skid plate has some scratches on it... i am going to do the work myself. i have changed out the front struts before and i am very mechanically inclined so it should not be too hard. any tips on putting a new diff in ? or does anyone have the fsm on file that they could send me?

thanks
-Matt



What do scratches on the skid have to do wit the diff? :?


I've heard this comment before from other people who have had difficulties getting dealerships to cover their warranties.
I mean really, are you going to void a warranty on an off road vehicle because you actually took it off road?!?

I'd argue that point with the service manager.

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 Post subject: Re: Broke another front diff...
PostPosted: Tue Mar 09, 2010 12:50 am 
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SFA doesn't snap at the ball joint
SFA doesn't snap at the ball joint
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LibertyFever wrote:
Diggerfreek wrote:
mtnbikermatt wrote:
well the dealer called me back today and they can not help me because my skid plate has some scratches on it... i am going to do the work myself. i have changed out the front struts before and i am very mechanically inclined so it should not be too hard. any tips on putting a new diff in ? or does anyone have the fsm on file that they could send me?

thanks
-Matt



What do scratches on the skid have to do wit the diff? :?


I've heard this comment before from other people who have had difficulties getting dealerships to cover their warranties.
I mean really, are you going to void a warranty on an off road vehicle because you actually took it off road?!?

I'd argue that point with the service manager.

The Liberty is mall rated... Just tell them you were crawling over a curb or prius...

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 Post subject: Re: Broke another front diff...
PostPosted: Tue Mar 09, 2010 1:50 am 
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mtnbikermatt wrote:
well the dealer called me back today and they can not help me because my skid plate has some scratches on it...


Ask them what the word skid means in skid plate. This is ridiculous. Skid plates are there specifically to slide over rocks to avoid getting hung up on obstacles and/or to protect important parts of the undercarriage from damage. They are supposed to get scratched.

Jeep should be embarrased to have someone represent them that way. This clown should be selling poser SUVs, not Jeeps.

Threaten to take your case to a local TV station that has a consumer advocate. It would make great TV that the local Jeep dealer doesn't cover Jeeps that are taken offroad.

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 Post subject: Re: Broke another front diff...
PostPosted: Tue Mar 09, 2010 1:59 am 
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Even if the said jeep was never taken "offroad", it is still possible to scrape the front skid......

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 Post subject: Re: Broke another front diff...
PostPosted: Tue Mar 09, 2010 7:46 am 
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I'd tell them that's from the ice/snow.

I'm off warranty now, but good to know. Always remove skid plates when taking in for warranty work apparently.

"Why'd you take them off"
"Better gas mileage and easier to clean the salt off. Figure I don't take it off the pavement so I don't need them"

:mrgreen:

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 Post subject: Re: Broke another front diff...
PostPosted: Tue Mar 09, 2010 9:51 am 
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You should have had Geico Mechanical Breakdown coverage. $250 deductible on ALL systems. No questions asked. Good till 7 years or 100K miles. Geico just gives the shop a credit card number and you give them $250. All for $8 a month.

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 Post subject: Re: Broke another front diff...
PostPosted: Tue Mar 09, 2010 11:22 am 
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BVCRD wrote:
You should have had Geico Mechanical Breakdown coverage. $250 deductible on ALL systems. No questions asked. Good till 7 years or 100K miles. Geico just gives the shop a credit card number and you give them $250. All for $8 a month.

You better actually talk with them,they do not cover modified vehicles or anything that happens when not on a official road.


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 Post subject: Re: Broke another front diff...
PostPosted: Fri Mar 12, 2010 9:37 pm 
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That sucks. How are the trails back there?

Whats the cost on a new diff?


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 Post subject: Re: Broke another front diff...
PostPosted: Fri Mar 12, 2010 9:56 pm 
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Atrus wrote:
Always remove skid plates when taking in for warranty work apparently.

"Why'd you take them off"
"Better gas mileage and easier to clean the salt off. Figure I don't take it off the pavement so I don't need them"

:mrgreen:


HA! Then'd they'd tell you the warranty wouldn't cover the broken diff because the skid plate wasn't there to protect it! lololol :banghead:

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 Post subject: Re: Broke another front diff...
PostPosted: Sun Mar 14, 2010 1:02 pm 
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Well today I towed the jeep back from the dealer to my dorm. I got a used diff off of ebay with only 50k on it for $200 shipped! with a guarantee! I will be putting it in sometime this week at my buddys shop down the road. Any tips on putting one in?

-Matt

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