while it obviously isn't very confidence instilling that a unit delivered to a magazine was DOA out of the box (assuming it was the unit after all. I'd expect the reviewers to have some clue as to what they're doing, but you never know.) that doesn't mean ALL units are going to be DOA. can't for the life of me find that article either, but at least one popular name brand winch failed their test cycle as well. seem to remember the name began with a W...

I admit when I bought mine before i even bolted it up to anything the first thing I did was rig it up to a small SLA battery and make it spin the motor and planetaries a couple times to make sure it wasn't DOA. it wasn't, I bolted it up, I tested it, I've used mine now several times and you know what, it works fine.
as for HF's tools in general... some are crap (the pot metal wrenches are horrid, there's no denying that) but quite a few are darn nice little pieces for the money. no they're not "professional" grade. but then if you're shopping at HF and trying to make a ton of $ at a job then you've got other problems. although that's not really being fair to them either. nearly everything I've bought from HF has worked at the minimum adequately for the tasks I've asked of it. even items I've bought, abused and expected to throw away once I was done ($50 chainsaw comes to mind) are still working fine.
do you in general get what you pay for? sure. do you have to pay top dollar for adequate service? not necessarily. so far I like the winch. every time I've asked it to do something in the month I've owned it (a total of 5 different days and about 15 different tasks or "winching events" if you want to look at it that way) it's performed. have I tried to do something seriously crazy with it? no. someone want to find me a mud pit to get stuck in and I'll give it a shot. but as of right now I can see no reason why it wouldn't at least work to pulling at a minimum half its rated capacity without even so much as a hiccup. winter is fast approaching so who knows... maybe I'll be pulling stupid people out of ditches with it soon enough. I'll let you know if and when that happens and what the results are.
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2007 Jeep Liberty Sport 4x4 3.7L 6spd
- MOABs with Goodyear Wrangler All-Terrain Adventure With Kevlar 245/70R16
- JBA UCA 4.5
- OME 790/948/90009/N32
- Western Suburbanite 7'4" plow
- DetoursUSA Backbone
- HF 12k# winch
[SIZE="1"]WTB: project liberty near N.NJ. stick shift, 4x4, working motor optional,
CHEAP[/SIZE]