I got a call from my mom today while I was at work, HHGREGG came to house with her new washing machine. They were susposed to disconnect the dryer and move it out of the way slide out the old washer, install the new one and reconnect the (gas) dryer. The guys that delivered it looked at my mom and said we don't do that and left. So now she has a new washer sitting in the middle of her basement floor. I was with her when she bought it and I told the salesman what needed to be done and he said "don't worry we do that all the time." I wasn't able to call them but you can bet I'm going to tomorrow, she called HHGREGG and they told her for another 100.00 we'll come back and take care of it. 1) if it was going to cost more for them to do this they should have said so up front, 2) 100.00 to disconnect a dyrer and move in a new washer and reconnect the dyer COME ON. All I can say is I'm pissed, and I'll never go to an HHGREGG again.
H. H. Gregg, it's a store.
Then I called rumpke the garbage people, their going to pick up the old washer on monday.