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Nasty sounds
http://www.lostjeeps.com/forum/phpBB3/viewtopic.php?f=5&t=15920
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Author:  GregScuba [ Tue Dec 26, 2006 12:33 pm ]
Post subject:  Nasty sounds

I've got some nasty clunking sound coming from my front end once each time when turning. It seems to be getting worse, and now this morning, there is a click click click, sound when slowing to a stop. I already had the LBJ recall done, so I am wondering as to what the heck might be going on. I think I'm going to take it into the dealer tomorrow morning.

Author:  no-blue-screen [ Tue Dec 26, 2006 12:35 pm ]
Post subject: 

Get it to a dealer ASAP! That really sounds like a ball-joint issue...but it could also be something else suspension related or a bad bushing. Have it towed in if you can. If it is a ball-joint, you don't want that thing coming apart on you while driving.

Author:  GregScuba [ Tue Dec 26, 2006 12:38 pm ]
Post subject: 

Oh, wow; and I just had it off roading the other night before it got real bad. Sure wouldn't want to get stranded in the middle of the woods.

Author:  DarbyWalters [ Tue Dec 26, 2006 3:18 pm ]
Post subject: 

Could be a CVJoint going bad....they clack...clack...cleack...then explode

Author:  GregScuba [ Tue Dec 26, 2006 7:00 pm ]
Post subject: 

What is the likelihood they will say: "You must off-road your liberty because we found evidence of water in the CV boots as well as dirt packed in your engine skid plate, and therefore the parts required to repair your liberty are not covered under warranty"?

Author:  no-blue-screen [ Tue Dec 26, 2006 10:46 pm ]
Post subject: 

Make sure you clean it up before you take it in. If they try to say you had it off-road, then tell them they are full of crap. See what happens.

Author:  DocB [ Tue Dec 26, 2006 11:45 pm ]
Post subject:  Off Road?

Isn't a jeep liberty 4x4 made for off road?

Author:  rs4mtnitro [ Wed Dec 27, 2006 9:32 am ]
Post subject: 

I would point to the badge on the side.

Author:  elysium [ Wed Dec 27, 2006 9:53 am ]
Post subject: 

exactly it is "trail-rated" :lol:

Author:  GregScuba [ Wed Dec 27, 2006 5:42 pm ]
Post subject: 

Last night I cleaned it up underneath real good, getting all the dirt/mud cleaned up. Then I brought it in this morning to the dealer and took the courtesy shuttle home. This afternoon, the service writer called and said that "there is frame damage", and that I "need to take it to the body shop" they "aren't going to do anything else with diagnosing the suspension noise" until I "either pay a diagnostic fee, or take it to the body shop and have them take a look at it and repair the frame".

I went round and round with him, explaining that the corner of the 1st K-member has been curled back like that for quite a while, and is not interfering with the control arm bushing or anything, and that this noise is very new and is therefore most likely unrelated, so please investigate it a little further before writing me off like this. He just said that "We cannot do anything suspension wise as long as there is any sort of frame damage, otherwise you will have to pay for any further diagnostics, even if it turns out to be warranty related".

I, frustrated, gave up haggling and told him I would do the diagnostics myself when they are finished finish fixing my EGR valve, which it is also in for. Adding to my frustration even further, they said it will take at least a few days to diagnose the EGR valve problem (they replaced the FCV a few weeks back, but it was still throwing the codes, and now they don't know what to do next without calling STAR, even I know if it isn't the FCV, then it must be EGR valve itself throwing the codes :roll: ).

This is really frustrating. I think I am going to take it back home once they are done with the EGR valve, bang out the little curl in the corner of the K-member, do some diagnostics on the suspension noise, and bring it to another dealer, and explain to them exactly what needs to be fixed.

This is a Trail Rated Jeep for God's sake, it is going to get some little bumps here and there. I guess at least they didn't void my warranty over this. :roll:

Am I expecting too much from the dealer, or should I feel as maligned as I do in this matter?

Author:  KJMedic [ Wed Dec 27, 2006 6:59 pm ]
Post subject: 

welcome to the wonderful life of JEEP. DCX style.

Author:  onthehunt [ Wed Dec 27, 2006 10:25 pm ]
Post subject: 

I think they are not out of line. I don't know the extent of the damage to your uni-body but any tweek or stretch to it could throw off a number of alignments and operating angles. Don't assume that whatever is wrong is new. It could have just taken this long to appear when the frame was damaged. I think they are doing you a favor and getting everything back to spec to find out what's really wrong instead of just throwing parts at it and not really fixing the root problem. I also think it was nice of them not to deny you warranty on the spot. They are giving you another chance to bring it back with no obvious wheeling damage so they can fix it under warranty. I can't believe how many people go out and wreck things on the trail and expect jeep to cover it. No vehicle manufacturer does that. If they did, it wouldn't take them long to be out of business.

Author:  no-blue-screen [ Wed Dec 27, 2006 11:29 pm ]
Post subject: 

Sounds like you better find a reputable body shop to have that fram damage repaired. I agree that the dealer isn't out of line. If there is frame damage, it needs to be fixed ASAP. From everything I am hearing it doesn't sound like this vehicle is safe to drive.

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