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I ordered from them for samurai parts once. They didnt communicate part of the order well, it was a split shipment , some from them and some from Tuffy for a center console. The tracking # they sent was just their portion but they didnt explain it. When it arrived (quick shipping, well packed), I was concerned about the lack of a console. I emailed to no response about the issue. I finally got in contact with them and thats when I learned of the split shipment. I asked for a tracking number and the response was along the lines of you'd have to get that from Tuffy. I was sort of shocked. They eventually did get me the # but it was if I was asking for a favor? Weird. The Tuffy arrived fine, took along time, but I guess thats Tuffys way of doing things. If RRO would have put a few more minutes of customer service into this up front, I would have zero complaints. As is, I wouldnt order from them unless I had to (really the best price or the only one with the product).
_________________ -------------------- 05 Liberty CRD Ltd - GDE ECO Tune, timing belt, metal glowplugs, Magnaflow 12226, homemade roofrack, 84k miles, SAMCOs, Fumoto, Amsoil EAA201, flat tow setup 02 Ford F350 7.3 Powerstroke -leveled, CC longbed, Detroit Lockers F&R, G38 Turbo, 4" MBRP 290k miles 87 Suzuki Samurai - VW 1.6NA Diesel, SPOA 12 Toyota Prius V
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