Yes, if the front pump has failed, it will not any have any locomotion. But it could be one of several other things also causing the problem.
Does it have plenty of ATF+4 in it, preferable a little over the full mark.
There has also been a few reports of the screw-on filter inside the pan falling off. It is a plastic bushing that the filter screws onto and the plastic breaks off.
Some have replaced the plastic bushing for the screw-on filter with a metal one. See picture


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Supporting Vendor and Moderator of LOST05 Jeep Liberty CRD Limited 
Ironman Springs/Bilstein/Shocks
Yeti StgIV Hot Tune
Week's BatteryTray
No FCV/EGR
Samcos/ProVent
SunCoast/Transgo
Carter Intank-pmp
2mic.Sec.Fuel Filter
Flowmaster/NO CAT
V6Airbox/noVH
GM11 Bld.fan/HDClutch
IronrockArms/wwdieselMount98 Dodge Cummins 24 Valve