LOST JEEPS :: View topic - Any KK running the Rocky Road Rockfather lift kit?

OK so here is what is known right now.

1. the set needs a better Bump stop. that you need to source your self
its not uncommon to need bump stops and you can get them on the RRO website
2. you may need a different Strut to work with the new travel lenghts
if you get their "budget lift" then you might need new shocks but that not uncommon with spacer lifts. their deluxe kit comes with all new shocks all the way around

3. the company was bashing other companies, as they are not smart enough to play well with others
this may be frowned upon but lets face it, its a dog eat dog world and you do what you have to do.
4. they attrack first time buyers with a low cost option
there is no-way of telling who buys their kits and for what reason.
5. they fail to retain buyers, as they need major help with terms Support and engineering.
no proof that they don't have returning customers and there has only been 1 or 2 people who have had ACTUAL experience with the back customer service. Not everyone is going to be "happy" with every experience. Sometime people screw up. Do some research on Hennessey Motorsports, they are a multi-million dollar performance company that specializes in twin-turbo kits for the Dodge Viper. They had some big issues with customer service a few years back people still go to their shop and speed over $100K on products and services.

Is this something we can all argee on? NO

Also the JBA makes a better product - there is no proof that one is better then the other, no one has done a side by side on the trail.
has better support - again, not everyone is going to be happy all the time, research Hennessey Motorsports
but cost more, for something that really works? who's to say the RRO doesn't "work"

Author:	Mike08Liberty [ Mon Jul 13, 2009 6:05 pm ]
Post subject:	Any KK running the Rocky Road Rockfather lift kit?
Just as the title says ... Any KK's using this lift? I know they have one shown on their website but I want to see if anyone on here has experience with the kit on their KK. http://www.rocky-road.com/kkrockfather.html

Author:	hrogi [ Mon Jul 13, 2009 6:15 pm ]
Post subject:
That user is on this site I am 99% sure. but I got get his screen name or tag name... I do not want to spread rumors of the wrong info about this kit. but I have not seen to many good post about this kit. I had a feeling 1 person might really dislike this kit.. but those issues might had been fixed. not sure.

Author:	greatoppressor [ Tue Jul 14, 2009 11:03 am ]
Post subject:
Good topic. I've been scratching my head about this because it seems to me that the Rocky Road kit is decent (based on my zero experience lifting vehicles) and I've heard good things about Rocky Road and their stuff on other Jeep sites (not Liberties). Here, for some reason, it seems Rocky Road is either frowned upon or ignored as an option all together. It appears that they are a little more expensive than some of the other lift kits out there, but I haven't really seen any good reason why they are shunned (either on purpose or accident) around here. What gives? -SR-

Author:	BrendonR [ Tue Jul 14, 2009 11:23 am ]
Post subject:
Agreed - I'd also like to know.... It seems to me that this is the only other pre-packaged suspension lift out there for our KKs as of yet... a 2.5" lift, it's shorter than the 4" JBA, but quite a bit cheaper. I'm also positive that the user on their website, IS on here - I don't remember seeing him/her around lately though. I'm pretty sure that he/she got the whole RR package shown in their photos free (or cheap) as it was the guinea pig vehicle.

Author:	hrogi [ Tue Jul 14, 2009 11:32 am ]
Post subject:
found this thread http://www.lostjeeps.com/forum/phpBB3/vie ... hp?t=42699 Here is where I saw someone did not likethem. but other did like them.

LOST JEEPS http://www.lostjeeps.com/forum/phpBB3/

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Author:	Mike08Liberty [ Tue Jul 14, 2009 12:09 pm ]
Post subject:
Most of the negative comments are in relation to the KJs and most of the negative comments are about customer service and supposed "copying" of products. Lets face it, there are only so many ways to make an UCA. I haven't seen any complaints about the actual product. Besides the KK on their website I don't think anyone else has experience with the lift kit on a KK. This topic is to find that out. I don't want to get any issues that are with KJ involved in this. Lets keep topic based on the KK and that's it! I sent an email to RRO to get more feedback on the white KK on their site and find out if others have the kit and likes and dislikes with the kit.

Author:	BrendonR [ Tue Jul 14, 2009 1:26 pm ]
Post subject:
http://www.lostjeeps.com/forum/phpBB3/vie ... 9&start=20 Looks like "alfmoonspace" is the user with the White RockyRoad KK He apparently has a 2.5" lift (w/ Old Man Emu), roof rack, and sliders. Alf - you still around anywhere? how do you like your lift?

Author:	tommudd [ Tue Jul 14, 2009 8:46 pm ]
Post subject:
Since you are discussing RRO , their Liberty lift kits using OME springs is OK, the OTTs that they said were so great are not. They are junk. Customer service is almost non existant with them. One guy waited over a year and half for a refund for products that he never got, last thing I knew he never got a refund. Lots of negative issues with them on all forums. What you hear good is from newbies who get lucky once in a while. They have taken pictures of others vehicles and put on their website telling everyone they did the work on it. That was from a Toyota owner on I8MUD. They may be trying to change their image but I would take everything they say and only believe a 1/3 of it. For a while they even had some really cut throat comments about JeepinByAl and AllJs , they finally took them off but is that the kind of company you want to do business with? Not me. So there you have it. I have heard it all in the last 6 years or so from them and about them. Most not that good.

Author:	Mike08Liberty [ Tue Jul 14, 2009 10:14 pm ]
Post subject:
Thanks for the input tom but I would like to keep the topic KK related and the FACTS only. There is a lot of he said she said and if you have direct contact them then post it if not I don't want to get into he said she said.

Author:	tjkj2002 [ Tue Jul 14, 2009 11:59 pm ]
Post subject:
Mike08Liberty wrote: Thanks for the input tom but I would like to keep the topic KK related and the FACTS only. There is a lot of he said she said and if you have direct contact them then post it if not I don't want to get into he said she said. The facts? Go to any other 4x4 forum and ask about RRO and you will get the same answers Tom stated.

Author:	tommudd [ Wed Jul 15, 2009 10:41 am ]
Post subject:
tjkj2002 wrote: Mike08Liberty wrote: Thanks for the input tom but I would like to keep the topic KK related and the FACTS only. There is a lot of he said she said and if you have direct contact them then post it if not I don't want to get into he said she said. The facts? Go to any other 4x4 forum and ask about RRO and you will get the same answers Tom stated. We don't count tjkj since we drive first edition Libertys. Maybe RRO treats KK's better So go for it spend your money with them just no comments when its not all peaches and cream! I have been building 4 Wheel Drive Jeeps, Fords and Dodges since 1972, buying parts from hundreds of companies, so was just trying to help out , but I can tell it is not appreciated by a few on here !!!!!!!!!!!!!! so

Author:	KKommando [ Wed Jul 15, 2009 11:43 am ]
Post subject:
My experience with RRO. Well i decided to call them right when moon posted the pics just to see what they had to say here is the phone conversation. Ring Ring. Guy: Rocky Road. Me: Yeah i was calling about your new kit for the KK. Guy: Yeah we just got finished with that. Me: I was wondering if you guys had a price yet also what all is going to come with the kit. Guy: We havent decided exactly the cost yet. Me: is it going to be under 1000 dollers cause Jba has a kit out right now...Interupted Guy: JBA makes really crappy kits i would never buy one we have tried them out on the KJ and the KK and there the worst. Me: Ok thank you bye. Guy:click My opinion is they could be giving away there kits and id still tell them to stick it up there . I dont know any companies that would just badmouth anothere company like that just childish. also the fact that jba never even sent them a kit for the kk also shows they lie before someone says how do you know JBA dident send one, at the time within a day after I called martin at jba and asked how many kits he sent out he said ONE that would be Mr Digger. So im pretty set on the fact that they are creeps

Author:	Diggerfreek [ Wed Jul 15, 2009 6:25 pm ]
Post subject:
wow, thats pretty low.... Not to high jack this but in re guards to JBA, I will stand behind Marlin 100%. And I'm not saying this because he cut me a deal on the lift, fact is I paid full price for it. Now i was hooked up on the a arms, but that is a different story

Author:	MtnLuvr [ Wed Jul 15, 2009 6:48 pm ]
Post subject:
Diggerfreek wrote: ...Not to high jack this but in re guards to JBA, I will stand behind Marlin 100%... X2, I'm completely satisfied with my JBA 2.5 Lift (and UCAs) and I'm not the easiest person to satisfy.

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Author:	unclejjg [ Wed Jul 15, 2009 8:27 pm ]
Post subject:
MtnLuvr wrote: Diggerfreek wrote: ...Not to high jack this but in re guards to JBA, I will stand behind Marlin 100%... X2, I'm completely satisfied with my JBA 2.5 Lift (and UCAs) and I'm not the easiest person to satisfy. X3. Marlin is a good guy. I had them install personally, and they fixed the only problem I had.

Author:	hrogi [ Thu Jul 16, 2009 11:30 am ]
Post subject:
Ok so here is what is known right now. 1. the set need a better Bump stop. that you need to source your self 2. you may need a differant Strut to work with the new travel lenghts 3. the company was bashing other companies, as they are not smart enough to play well with others 4. they attrack first time buyers with a low cost option 5. they fail to retain buyers, as they need major help with terms Support and engineering. Is this something we can all argee on? Also the JBA makes a better product has better support but cost more, for something that really works?

Author:	Mike08Liberty [ Thu Jul 16, 2009 5:23 pm ]
Post subject:
hrogi wrote: OK so here is what is known right now. 1. the set needs a better Bump stop. that you need to source your self its not uncommon to need bump stops and you can get them on the RRO website 2. you may need a different Strut to work with the new travel lenghts if you get their "budget lift" then you might need new shocks but that not uncommon with spacer lifts. their deluxe kit comes with all new shocks all the way around 3. the company was bashing other companies, as they are not smart enough to play well with others this may be frowned upon but lets face it, its a dog eat dog world and you do what you have to do. 4. they attrack first time buyers with a low cost option there is no-way of telling who buys their kits and for what reason. 5. they fail to retain buyers, as they need major help with terms Support and engineering. no proof that they don't have returning customers and there has only been 1 or 2 people who have had ACTUAL experience with the back customer service. Not everyone is going to be "happy" with every experience. Sometime people screw up. Do some research on Hennessey Motorsports, they are a multi-million dollar performance company that specializes in twin-turbo kits for the Dodge Viper. They had some big issues with customer service a few years back people still go to their shop and speed over $100K on products and services. Is this something we can all argee on? NO Also the JBA makes a better product - there is no proof that one is better then the other, no one has done a side by side on the trail. has better support - again, not everyone is going to be happy all the time, research Hennessey Motorsports but cost more, for something that really works? who's to say the RRO doesn't "work"

Author:	tommudd [ Thu Jul 16, 2009 6:14 pm ]
Post subject:
So Mike does RRO pay well? People respond to what works well, and also to the companies that offer good products and support to the Jeep world we live in. If a company has a good product then "its not a dog eat dog world and you do what you have to do" Is Jeep bashing Toyota over who has the best 4 wheel drive in the world....No of course not, it's poor business practice. Look at how many times Marlin has been on this site, Or the two great people who own AllJs, Heather and Quinn, Marty from Rock Lizard is on all the time, JJ with his Amsoil, these are good business people who do not bash other companies because it's a dog eat dog world, just so they can sell some of their products. Oh well thats what is great about living here, you can make your own choices, its just funny when people try and help someone and you get crap back . People try and help others make a good choice its just the nature of good well meaning people. OK shut her down now

Author:	Mike08Liberty [ Thu Jul 16, 2009 7:29 pm ]
Post subject:
Funny tom, I have no ties to RRO and yes car makers do go after each other. Do you watch commercials? Chevy has a commercial out right now dogging Honda. Every commercial is this is better then that and this has more power then that, yadda yadda yadda. I'm not condoning that you should talk smack about other companies but lets face it, it goes on every where. People talk and that will never change. Some people are more public then others about it but behind closed doors, everyone talks trash! Not every company is perfect and not every customer is going to be happy.