Hi everyone,
For over a month I have been trying to add a backup camera to my 2012 Liberty without having to deplete my bank account.
I knew it could be done, I knew the parts it needed, however, all in all it would have cost me well over $700 to make the backup camera work through my RBZ's MyGig touch screen radio. A few Car Audio places here in Cincinnati told me that it could not be done at all. A dealership said they would not install due to the chance of electrical issues. (I know that to be bogus as a friend of mine has the NavTv in his and has worked fine for over a year.
The thing was having to spend all that money just for a backup cam. I could care less about video in motion and most of the other features Lockpick and NavTv offer. Nice to know they are there, but I wont use them.
I posted yesterday on a thread that I had found a company that sells the entire kit for only $299 quite a deal considering what the components cost separately. I also stated I could not get ahold of a human voice after trying several different time frames, hours of the day and days of the week. I was worried about customer support, They would return calls when you leave a message, but I would have liked to know if need be, that I could talk to a real person. Upon one of their returned calls I decided to order the kit anyway, explaining that it sure would be nice to get ahold of a real person the first time someone calls.
Yesterday I called again as my order had yet to be shipped, and got a person on the first call, did not have to leave a message. I feel much better about customer service now. They explained they test each kit out before shipping to make certain that they operate properly. (what a concept, I wish more companies did this, I cannot tell you the amount of electronics I have had to send back because a component would not work)
I am eagerly awaiting my kit and will let everyone know how it works, the quality and how easy it was to install.
If any of you are tired of pulling out your hair, arguing with shops that just wont put in the back up camera because they say it cannot be done or they just don't want to, Check back here and I will post as soon as my kit is up and running.
Nothing like saving $500 if this kit works!

I feel your pain some. I had a Scion with the same issue and they forced owners to buy a kit that they only made for a short time and the parts cost way too much for a camera. Good Luck with everything. I plan on adding a camera just have to get a camera, I have a separate screen to use.

Here is an unhappy update:
My order from Jemko was canceled last night. The took the order, eventually sent out an electronic tracking number, (the post office states that by no means meant they had the product, just that they were expecting it. After several more days of not being able to track my package I called Jemko. The customer service person stated that the package was shipped priority and would be at my door wednesday no later than thrusday. I contacted Jemko once again wednesday evening to let them know the package had not arrived and that I could not track it with the number provided. I was then told the post office indeed had the package, but had been holding on to it for 3 days. (no explanation as to why that was, or even how that was possible as it is illegal for the post office to hold onto packages that are to be shipped.) The company then says they sent it UPS (what to believe, what to believe) I waited a day to see if tracking information from UPS would be sent, it was not. I e mailed, I called, to no avail. I told them of my disgust, and disappointment, They do not care, they give you empty We are Sorry's.
That is all you get and all you ever will get. They have yet to credit my credit card with the over $300 they charged me for a product I will never see, and (in my eyes and opinion) never existed. First off, was too easy for them to cancel so called shipment and supposedly ad a return to sender to it? (did they forget about the one that supposedly was sitting at the post office in Beverly Hills???)
After the research, I am now going to pay the extra money to Coastal, Crutchfield or one of the other many businesses out there that at least I know for certain will send out the product and also give customer service. In short, run do not walk away from Jemko's website. I have documentation to back up everything I have stated here, if you need it, just contact me.

I'd contact the postal service and inquire about mail fraud. That should get your refund sent sooner.

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