Seth,

Thanks for the cooling words. I still expect a company, such as yours, to provide a good, safe and properly fitting product, THE FIRST TIME. Silly me for expecting that. I apprieciate your comments to his defense. And you are right maybe we did pile on a little bit. But it should not matter how big a company is. Their product(s) should be right when the leave the factory or shop. I understnad if there is a problem with shipping and say a bumper falls off a truck and gets bent or finish is messed up. That is out of everybody's control. But marketing the wrong product and then expecting the customer to work through and possibly even pay to make it work the way it was marketed is just not right, no matter who you are. That is a correctable problem and I think we all expect TR to make it right and to fix it so it never happens again. I also think somebody has gotten the message that We all are watching how TR handles this and it will be to 0311_DOC's satisfaction. Nobody wants this kind of bad publicity. But they can make it right and prove that they care about our hard earned dollars, not to mention our "passion" for our KJ's.

We may be nuts but we got Bucks to spend on them.

As for the ARB badge, Marc took real good care of me. I got the new turn signals and the Badge on Wed. and all looks great. What I do need is the fog light bracket. Marc said it has to come from Down under. What you can help me out with is a hawse fairlead for the future winch i plan to install. Spider Trax has one with the mounting holes off center. can you investigate that and see if it will work on my ARB and allow me to run synthetic lines? Thanks.

Again I apprieciate your efforst to help out a colleague in the industry. That says alot to me. And Sorry if we (I) laid it on kind of heavy. I guess we are all jaded by having to deal with the stealership and jump at the slightest chance to bash anybody else who even looks like they are acting that way.

If nothing else you will end up with a one of a kind bumper, there will be no others like yours for sure with the "rebuild" so in the end all hopefully will be good

GOD I hope so. I just want that bumper to fit and function. I don't want to have to worry about it, in case I need to use it in a recovery situation etc.

It's impossible to be perfect 100%. Take an operations management class, something called Six Sigma is near perfection in quality assurance yet still does not equal 100% perfection. Let's get real. The guy is going out of this way to make the deal right, that deserves kudos in itself.

Donnie,

No body ever said anything about 100 %. All I am talking about is the need for a company to make a product that is accurate, safe and what they say it is. Nobody can account for design changes that chrysler implements. and nobody expects TR or any other company to be right on the money 100% of the time.

But your comment is as much part of the problem as TR is. That class has atught you to accept sub standard results by making excuses based upon some made up set of stats. The fact is that REAL craftsmen and people who care about what goes out the door with their names on it are deeply concerned with the final product. I repeatedly turn down jobs that I don't feel I can accomplish either due to time of just out of my expertise. I refer them to people I KNOW will do the job right. and that gets me alot of business because I care what my name and my company's name is on. IF that isn't clear to you then you have the problem, not everybody else.

Raise your standards and expect to get what you pay for.

Here endeth the lesson.

Sorry for the rant all.

0311_DOC,

I deeply hope all goes well and you are proud of the final results. Nobody needs to go through what you have endured.

Seth,

Thanks for the cooling words. I still expect a company, such as yours, to provide a good, safe and properly fitting product, THE FIRST TIME. Silly me for expecting that. I apprieciate your comments to his defense. And you are right maybe we did pile on a little bit. But it should not matter how big a company is. Their product(s) should be right when the leave the factory or shop. I understnad if there is a problem with shipping and say a bumper falls off a truck and gets bent or finish is messed up. That is out of everybody's control. But marketing the wrong product and then expecting the customer to work through and possibly even pay to make it work the way it was marketed is just not right, no matter who you are. That is a correctable problem and I think we all expect TR to make it right and to fix it so it never happens again. I also think somebody has gotten the message that We all are watching how TR handles this and it will be to 0311_DOC's satisfaction. Nobody wants this kind of bad publicity. But they can make it right and prove that they care about our hard earned dollars, not to mention our "passion" for our KJ's.

We may be nuts but we got Bucks to spend on them.

As for the ARB badge, Marc took real good care of me. I got the new turn signals and the Badge on Wed. and all looks great. What I do need is the fog light bracket. Marc said it has to come from Down under. What you can help me out with is a hawse fairlead for the future winch i plan to install. Spider Trax has one with the mounting holes off center. can you investigate that and see if it will work on my ARB and allow me to run synthetic lines? Thanks.

Again I apprieciate your efforst to help out a colleague in the industry. That says alot to me. And Sorry if we (I) laid it on kind of heavy. I guess we are all jaded by having to deal with the stealership and jump at the slightest chance to bash anybody else who even looks like they are acting that way.

well boys, my pen is bigger....pen...right. anyways, im still waiting on those PICS. c'mon 301

I think the cowl lights reflecting off his hood have scrambled his brain

I DO wanna see pics of this thing hangin off the front, doc. You installing a winch at the same time?

Are you cruisin the KJ around as-is now, or do you have something else to drive? I know with the way some people drive around your area, it's not entirely wise to go bumperless

oh i forgot i wasnt dealing with the brighest bunch. i was making just raggin on the people arguing back and forth saying "well my D_ck is bigger, blah blah blah.