Great Dealers for CRDs...Only good ones

DarbyWalters · **Posted:** Tue Oct 24, 2006 1:55 pm

Since the Jeep Liberty CRD is a different kind of animal, it would be nice to know which dealers welcome our CRDs into the garage. It would also be nice to know which ones have a certified Level 4 mechanic that has had the extra training needed to properly work on the CRD.

Mission Jeep
12102 IH35 North
San Antonio, Texas 78233
1-800-813-0842
210-967-2020
www.missionchryslerjeep.com

I have been to three dealers in San Antonio and Mission has been the most "up front" so far. Some of you might already know the problems I am having with my CRD...a catastrophic malfunction ( 10-18 ). The main thing that I like about them is the fact that they have not given me the run around. My Service Advisor (Robert Froboese) does not pretend to know what the problem is and is keeping me informed of any progress. It has taken a few extra days for a mechanic to get to work on my CRD but they extended my rental term and put me in a Jeep Grand Cherokee (10-24). They explained that the Level 4 Diesel mechanic was out a few days and that was what caused the hold up as to the diagnosis.

Today the Service Manager (George Johnson)switched me over to the Jeep GC and are doing the "teardown" of the CRD to find out the extent of the damage. I don't know what the outcome is right now, but at least I am a little more confident that I will be taken care of fairly.

So far , So good!

They told me they would get this issue settled by today (10-25) and they did. They are installing a brand new engine/turbo...expected to arrive in 5 working days at most (10-31). It is really nice to have a business stand behind thier word, keep you updated and do the right thing. DC oked it without any problems. Sigh of Relief...

Friday 11-03 and got the call!!! KJ is ready to pick up. I will know in a few days if everything is A-OK.

Got it this afternoon. The CRD was the only one in stock stateside. It came complete...engine, turbo,alternator, ac compressor. EGR, everything including the belts. They also performed the UBJ Recall automatically.

richardkf · **Joined:** Wed Jun 14, 2006 4:15 pm **Posts:** 167

Premiere Chrysler Jeep
1655 Church Street
Decatur, Ga 30033
404-261-1851

They have a diesel tech

Cowcatcher · **Posted:** Thu Oct 26, 2006 11:16 am

Barton Jeep
10819 East Sprague
Spokane, WA 99206
(509) 928-1300

I don't know about the level of their tech but they have done everything I asked and provided excellent service. When I kid them about ball joints they don't tap dance and act as though they have never heard of the problem but rather roll their eyes and say "We check every Liberty that comes through for anything and make sure the LBJ's are OK before we let it out the door."

I just had my LBJ recall done. Since I knew that others had experienced issues with the dealers having them on allocaion and since mine was an '06 I called on Monday to make sure they would have them in stock. They did and I had them done yesterday along with the TCM reflash recall. That and an 18K service and I was in and out of the door in 2 hours. Not bad.

litton · **Posted:** Wed Nov 01, 2006 9:14 am

Jim Click Chrysler Jeep

701 W AUTO MALL DR
TUCSON, AZ, 85705
Contact Information
Sales : (520) 888-8000
Service : (520) 888-8000
Parts : (520) 888-7156

I'm going to add this dealer becasue they have been very reponsive to my needs on both our '05 GC and or '06 Liberty. So far there has been mimimal "unable to replicate". Some items Jeep has not stepped to the plate but the dealer has been on my side in all instances. They seem to really value thier 5 Star rating.

no-blue-screen · **Posted:** Wed Nov 01, 2006 9:42 am

HERITAGE DODGE JEEP
Owings Mills, MD

11212 Reisterstown Road • Owings Mills, MD 21117 • Sales • 888-459-3470 • Service • 888-459-3476

Purchased my jeep from there and took it back for service to have a TSB, Recall, and vibration problem fixed. Even though free rental wasn't a provision on my vehicle, they picked up the cost for me. I would visit them again.

http://www.heritagedodge-jeepowingsmills.com/

groucho · **Posted:** Thu Nov 02, 2006 6:18 pm

Egolf Motors
401 DUNCAN HILL RD
HENDERSONVILLE, NC 28792-2718
Phone: (828) 692-8777

They did F31 F23 recalls and oil/filter change for me. Courteous, friendly, quick and Service Advisor lady knows her job. They also have a Dodge dealership next door. I made the appointment on internet and all went well.

I cannot comment on sales as I didn't purchase there. If I get another Jeep, I'll start with them. They have website; find through Jeep.com

UPDATE: Egolf did the F37 for me during past 2 days. During 25 mile test, transmission worked as it should have when new: no crunches, no jerks, no bouncing, shifts smooth and barely perceptible with power at least as good as before. Technician did the Quick Learn run in and trans fluid was on the mark. This service department is professional. It is also a Dodge dealer and they sell quite a few Dodge Cummins, so they have diesel technicians. If I go Jeep again, I definitely give them the first purchase attempt. 3/23/07

AndySRT · **Posted:** Thu Nov 02, 2006 8:07 pm

Extreme Jeep
McHenry,IL

they did all recalls on the tranny for me. they even skrewed up the flash on one of the recalls and gave me a loaner jeep to make up for thier mistake. replaced my EGR in under a day and were great to deal with when purchacing the CRD.

truckbouy2 · **Posted:** Fri Nov 03, 2006 10:43 am

Rosedale Dodge
Roseville, MN 55113

Rosedale goes the extra mile. Repaired in a resonable amount of time and on the first visit I might add.
Not bad when they don't sell Jeeps. Maybe that's the key...Take the Jeep to a D/C dealer that does'nt sell
them. Ah Ha........................

Zonie · **Posted:** Sat Nov 04, 2006 12:44 am

An unbelievably good service department! Two Level 4 diesel mechanics, floors you could eat off of, service advisors who listen, take care of business, and communicate exactly what is going on. Job done right the first time!

Bill Luke Jeep
Camelback and I-17
Phoenix, AZ

Service Advisor: Earl Gould

jinstall · **Posted:** Mon Nov 20, 2006 7:38 am

Hoefinghoff Jeep Chrysler Dodge
Ingelheim Germany

Awsome service everytime.

Free JEEP keychain
Kustomer service form
Jeep pen
and a curtousy wash

Got Diesel · **Joined:** Thu Oct 19, 2006 8:13 am **Posts:** 108

Overland Park Jeep
8775 METCALF AVE
OVERLAND PARK, KS 66212-2058
Phone: (913) 381-8100

I had Great Service and they do have a level 4 Diesel tech ,Tod the Service Manager even owns a Diesel as well. I would see them if you live in the area.

Manny

BlackLibertyCRD · **Posted:** Mon Dec 04, 2006 9:33 pm

Star Chrysler Jeep
3006 Governor Prinzt Blvd
Wilmington, DE
(302) 764-3888

Ask for Mike

Has diesel mechanic, did the ball joints, brake moan and flashes without complaints and give me loaners because I brought CRD form them. Always pleasent to work with entire staff there.

BioDoc · **Posted:** Tue Dec 05, 2006 3:07 am

Bill Luke Jeep/Chrysler
Phoenix, AZ
***second vote for this one***

I can second Zonie's choice of dealerships in Phoenix (2425 W. Camelback Road Phoenix, AZ). I drive out from San Diego to visit friends and use Bill Luke Jeep/Chrysler because it's like driving into a Ferrari service center. This dealer actually lives up to the 5 star rating (since Chrysler made everyone 5 stars).

Also worked with service advisor Earl Gould 602-336-1530.

Unlike the dealer here in San Diego, the first thing he did was to pull up my VIN# and inform me of warranty work...had my ball joints replaced while getting all the oils replaced.

Highly recommended, worth the 5 hour drive to get there.

CRD4ME · **Posted:** Fri Dec 08, 2006 5:02 pm

Pro Chrysler Jeep
Thornton, Colorado
Finally I've found a good dealer near me - their information is listed below, and what makes them great is they do a 23 point inspection of every vehicle in for service (includes checking and topping off fluids, tire pressure check, etc) and wash your car. Excellent communication and very friendly staff all around.

The name is Pro Chrysler Jeep located in Thornton Colorado - located just north of Denver off of I-25 at West 104th Street.

Me&MyCRD · **Posted:** Sat Dec 09, 2006 6:21 pm

Country Chrysler, Dodge & Jeep
2158 Baltimore Pike
Oxford, PA 19363

Many Master Techs specializing in Diesel engines.

I have been in the auto biz since 1986 and this dealership has earned my trust. Belive me, that is a huge accomplishment.

Eric

spoonplugger1 · **Posted:** Sun Dec 10, 2006 2:04 pm

Gresham Chrysler/Jeep
Gresham, OR.
They are off road friendly, install ARBs, etc. in the shop, have a pretty good variety of accessories on hand and hand out flyers for the next club outings at the service desk.

biggiefl · **Posted:** Wed Dec 13, 2006 3:49 pm

Firken's Jeep...
Bradenton, FL

Been real good and quick so far. Only been there for recalls being they want $100 for an oil change.

allscan · **Posted:** Fri Dec 15, 2006 2:02 pm

Adam's Jeep
Route 22
Aberdeen, MD
410-879-5800

If you call, ask for John Lockes, he is one of the service managers at Adam's and knows his stuff with the CRD. Adam's has been nothing but good to me and always works on getting my CRD in quickly if I am waiting around for it. There is another Adam's Jeep in Maryland that goes by Adam's Jeep of Maryland and they are out of Annapolis, I have no idea what they are like.

In addition, Adam's has a huge Jeep show every spring.

longarm · **Posted:** Sat Dec 16, 2006 10:23 am

............

BKH · **Posted:** Sat Dec 30, 2006 4:51 pm

Go Chrysler Jeep (formerly Elway Jeep)
5445 South Broadway
Littleton, CO 80121
303-761-1720

I've just edited this to take back my recommendation. Long story - too long for right now. But the sales guy is still good: see below -

And by the way, if you need the best Jeep or Chrysler sales guy - his name is Dan Meyer. All sales folks should be like this guy![/b]

Great Dealers for CRDs...Only good ones

Who is online