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PostPosted: Sun Feb 04, 2007 12:11 am 
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Location: Warwick, MD
So back to my original question, how can I tell if they replaced the tranny pump? The service manager says they did not, but my paperwork indicates they charged the labor. Is there something on my Jeep that tells me that a new tranny pump was installed as part of the recall?

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 Post subject:
PostPosted: Sun Feb 04, 2007 1:18 am 
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Vehicle purchased with F37 from factory, has always clunked. Manual downshift will take 6-8 seconds after shift and really bang into gear, violently.
Very easy to overrev torque converter, 3-4 times WOT at 60km and it will engage at 3700rpm and you can keep it there. I calculated stall speed at 2500rpm but I'm not so sure any more, might be higher. It's hard to tell with all the electronics, especially all the sub systems that function around the ABS, you can't really have any fun in the snow and drift the vehicle as the front brakes keep coming on by themselves, strange feeling. Anyways, I suspect a new Rev for the F37 sometime soon.

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 Post subject:
PostPosted: Sun Feb 04, 2007 8:15 am 
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Location: Kent, OH
irunmiles wrote:
So back to my original question, how can I tell if they replaced the tranny pump? The service manager says they did not, but my paperwork indicates they charged the labor. Is there something on my Jeep that tells me that a new tranny pump was installed as part of the recall?

New pump is in a kit with a new A/C condensor-transmission cooler combo (part# CECAF371). Look through your front grill to see if you have a new cooler behind the electric fan. It will be black & shiney.

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 Post subject:
PostPosted: Thu Feb 15, 2007 7:21 pm 
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I really don't want the F37 to happen to my vehicle. But what if something else goes wrong with it and I want to bring it in to the dealer for warranty work? They'll hold it hostage until they can do the "recall".

If I take that reply card that came with the F37 notice and mail it back to DCX, will they take me out of the computer as needing F37? If so, would it be better to check the box for "already worked on", or "inspected and didn't have problem"?


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 Post subject:
PostPosted: Thu Feb 15, 2007 10:04 pm 
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There will be a few of us that have the pump and not the shiny cooler. Some were done without
damage first and without complete tear down, with a cooperative dealer and common sense.

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 Post subject: F37 Customer Non-Satisfaction
PostPosted: Thu Feb 15, 2007 11:35 pm 
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Location: Dallas, Texas
My dealer did the LBJs and then ordered the TC. Installation took 2 days and I was told no pump. Mushy, mushy, mushy shifts really torqued me...called DC, got put on hold X3 (seems once you input the last 5 of your VIN they KNOW you are a KJ CRD and MAD), called dealer and got the SM. He would discuss it with the district SM. Got my letter and email ready - sent and yelled politely.

Dealer SM called and said "Sorry, they can't return the vehicle to OEM". Mind you my KJ had under 2K miles! I was boiling over. Next day, DC Sam called and said dealer can work w/ Star and see if computer can be reprogrammed; dealer said they could not. I argured with Sam and reminded him this was a customer satisfaction and not a safety recall. I had no idea what the recall would do to my brand new CRD. He said sorry but that was it and he would call me if a new flash came out.

2 weeks later (2300 miles now) I have a puddle on the garage floor. Back to dealer - "just residual" but kept it on the rack for 4 hours running it and two days to make it look good. Returned the car to my care.

2 weeks later (2500 miles now) I have another puddle of TF on the newspaper under my CRD. I take paper to dealer and they staple it to the ticket. Called me and said, we need to install yet another TC. They did and two days later I get it back.

WOW - it shifts like the original one did - firm and with some gusto. I can still tell the shift program was still there but much better. I am about 80% where I was back when it was new -- Been 70 hours in the shop and now have 2800 miles so this old baby is worn out now - ha ha ha. You got to laugh to keep from crying.

DC if you read these posts, I know why you are now #4 behind GM, Toyota, Ford and I know why you are selling Chrysler - you can't handle the TRUTH about your poor customer service. This whole mess has been a slap to the 11K CRD owners who trusted the JEEP name. We got a great engine and a junkyard tranny.

My last post on this subject. I hope I can get over this mess before my first oil change! It gives me hives to think about going back to the dealer again.

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 Post subject: F37 OK!
PostPosted: Wed Feb 21, 2007 12:14 am 
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Location: Stilwell, KS
Sounds like a few poor experiences with this "recall". But I had a good one:

I went in to ask about it, and particularly if I was going to give up some of the torque which I paid for...and sold me on this vehicle!

I told the Service Mgr that it sounds like the tranny is crap and they are "dumbing it down" with this fix so that the engine doesn't destroy it before the warranty expires. Both Service Mgrs did not know the answer, and there was only one guy in the place certified to do this work, but........

A few phone calls later, involving Sales and Service personnel, we discovered that the power is instantaneously dropped during shifts only; this to reduce the shock to the torque converter (which is replaced) . The power is on immediately after, and there would be nothing noticeable to the driver. This involves replacing torque converter and also reprogramming the engine power profile computer, along with a few misc other fixes.

So OK I let them do it.

When I got the Jeep back I almost immediately felt a very subjective "firmness" and stiff power delivery which is hard to describe, but felt like an improvement over the original setup. My shifts seem to come earlier, and the tach shows RPM kept down in the 1800 to 2200 range which is where all the torque is. Also, there seems to be less "slush and mush" with this. Keep in mind I have no way to prove this. I had 20,000 miles on it before so I had a good idea what things felt like before I authorized this.

The verdict: get it done, preferably by a 5Star dealer, or at least one who has an experinced tranny guy, and preferably one who has done other CRD's first!. You will not be disappointed.

ps: mileage is 23 rural / city, and 29 for all day hwy

:D

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 Post subject:
PostPosted: Thu Feb 22, 2007 1:35 am 
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Location: Fort Collins, CO
I don't buy the claim that the torque is only reduced during shift points. It doesn't make any sense if the torque converter is the component you're trying to protect. During most acceleration the converter is unlocked - thus a fluid coupling - you can't "shock load" it. The transmission is what gets stressed the most during shift points, when applying one gear and removing the previous gear. And nothing is replaced in the transmission.

Plus, if it was only during shift points, DC could have stated that in the bulletin and most people wouldn't have a problem with that. Torque managed shifts are commonplace in the industry and buyers can understand the rationale. It was intentionally left out of the wording because it's not true. The intentional vagueness of the bulletin's wording makes me believe the worst.


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 Post subject:
PostPosted: Thu Feb 22, 2007 12:35 pm 
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The dealer checked mine last month and said it needed the TC and the pump. They now have the parts in, and it's going in Monday. It's been "bumping" when coming from a dead stop, such as a red light. I have 40K+ miles on my CRD. It's had the shudder problem, etc. I've complained since day one about the shudder. The bottom line is, I'm definitely getting this service done. I have a 100K warranty, and I'm letting the dealer do all the major stuff so there's no questions if something fails down the road.

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 Post subject: Re: F37 Customer Non-Satisfaction
PostPosted: Thu Feb 22, 2007 2:27 pm 
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Joined: Fri Feb 02, 2007 7:46 pm
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06blueCRD wrote:
My dealer did the LBJs and then ordered the TC. Installation took 2 days and I was told no pump. Mushy, mushy, mushy shifts really torqued me...called DC, got put on hold X3 (seems once you input the last 5 of your VIN they KNOW you are a KJ CRD and MAD), called dealer and got the SM. He would discuss it with the district SM. Got my letter and email ready - sent and yelled politely.

Dealer SM called and said "Sorry, they can't return the vehicle to OEM". Mind you my KJ had under 2K miles! I was boiling over. Next day, DC Sam called and said dealer can work w/ Star and see if computer can be reprogrammed; dealer said they could not. I argured with Sam and reminded him this was a customer satisfaction and not a safety recall. I had no idea what the recall would do to my brand new CRD. He said sorry but that was it and he would call me if a new flash came out.



I see that you're in Plano...just out of curiosity, did you take this to Huffines?


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 Post subject:
PostPosted: Thu Feb 22, 2007 4:23 pm 
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Location: Texas
What happens to the fuel mileage?


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 Post subject:
PostPosted: Sat Feb 24, 2007 3:06 am 
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Joined: Sat Sep 03, 2005 12:35 am
Posts: 88
Location: Langley, BC
Hey guys, I just about wore out the search engine (and myself) trying to find the full text of the F37 script - that is the one the mechanic works from (not the recall notice).
I know a link it was posted on the forum some time ago. It seems to have vanished. Anybody able to help me?
Thanks!

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 Post subject:
PostPosted: Sun Feb 25, 2007 1:11 am 
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Come across a petition for the jeep 50-60 mph shudder.

http://www.petitiononline.com/kjcrd/petition.html


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 Post subject: Instant toque Drop or Dealer Bamboozlement?
PostPosted: Sun Feb 25, 2007 8:02 pm 
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Location: Stilwell, KS
I can't verify that the torque is dropped instantly for a moment during shifting, this is just what I was told.

However, there were originally reports of broken Torque Converter blades........which implies that in fact the torque converter CAN be damaged by too high torque.

Although fluid coupled, the shear stresses, over time, along with metal fatigue makes this plausible.

Like I said earlier, it is only what DC is telling me. Maybe a Jeep Tech can straighten this out?

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 Post subject: Torque drop at shift
PostPosted: Sun Feb 25, 2007 9:08 pm 
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Joined: Sun Dec 17, 2006 8:57 pm
Posts: 10
Location: Dallas, Texas
I cannot verify the drop either. I think the slightly "mushy" shift feel is the time it is happening. My recollection of the shifting prior to DC taking my torque hostage was much firmer shift points - almost to a point of being a "kick in the seat". Now they seem refined and "mushy".

I still have the off the line power once the turbo wakes up. I am satisfied that the second TC was correct and working since it didn't wet the garage floor once a week with ATF drops.

Anyone installed a DashHawk performance monitor in a CRD before? The CRD, as far as I can tell is CAN enabled from looking at the OBDII plug and that is what the DashHawk needs. It is not a chip but an LCD monitor of 7 or more perameters. I'm about to bite...will start a new thread if I get it and install it.

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T&H SS Bullbar
PIAA Driving Lamps
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 Post subject:
PostPosted: Mon Feb 26, 2007 2:16 pm 
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Location: Kingston, Ontario, Canada
KJ79 wrote:
Hey guys, I just about wore out the search engine (and myself) trying to find the full text of the F37 script - that is the one the mechanic works from (not the recall notice).
I know a link it was posted on the forum some time ago. It seems to have vanished. Anybody able to help me?
Thanks!


KJ, email sent!

Cheers,
Duey

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 Post subject: Re: Torque drop at shift
PostPosted: Mon Feb 26, 2007 3:11 pm 
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Location: VA
06blueCRD wrote:
Anyone installed a DashHawk performance monitor in a CRD before? The CRD, as far as I can tell is CAN enabled from looking at the OBDII plug and that is what the DashHawk needs. It is not a chip but an LCD monitor of 7 or more perameters. I'm about to bite...will start a new thread if I get it and install it.


Do a search for Scangauge. It is a similar product. The problem with these is that the CRD various computers don't follow the protocols as they should. One of the computers goes to sleep and the data stops flowing. Sometimes it works for hours, sometimes only a few minutes. I don't know why the factory EVIC keeps working but these gadgets can't sniff out the data.

I have a Scangauge and a Car Chip. Both do the same thing on the CRD. These devices work all day long in my Chevy. Sure wish they would work in the Jeep.

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 Post subject:
PostPosted: Tue Feb 27, 2007 3:30 am 
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Joined: Sat Sep 03, 2005 12:35 am
Posts: 88
Location: Langley, BC
LATE BREAKING NEWS!
Just informed that dealer will do F37 flash only but NOT replace the torque convertor as they are on factory backorder!
When might the replacement TC's come in? TC will arrive in the next couple of weeks.
Service advisor suggests slippage of bands (audible chirp inside tranny), lack of power, super lag on turbo, occasional stumble from standstill and 14 mpg is all to blame on the TC being on its way out. (Facisiously)-Hopefully this will also fix the ABS/ESP which system currently does nothing but makes all yellow indicators on the dash glow full time. And yes, a courtesy car is not supplied for the first 24 hours.

What was wrong with my good old reliable 02KJ? I had a fairly consistent 14mpg and thought this was bad, neither did it smell or rattle. Wonder why I traded it in? In all honesty, the first 10,000km in the CRD were enjoyable, I expected the fun to last longer than that, really.
END OF MY RANT
Will have all ten fingers crossed for the next episode......

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 Post subject:
PostPosted: Tue Feb 27, 2007 2:05 pm 
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Location: Toronto, ON
My CRD is going in for the F37 on Thursday I'm kind of skeptical whether or not it should be going. It is running fine now and I haven't experienced any bucking or shudders since I got it. Service Manager advised me to get it done or my warranty vanishes into thin air.

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 Post subject:
PostPosted: Tue Feb 27, 2007 2:24 pm 
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elysium wrote:
My CRD is going in for the F37 on Thursday I'm kind of skeptical whether or not it should be going. It is running fine now and I haven't experienced any bucking or shudders since I got it. Service Manager advised me to get it done or my warranty vanishes into thin air.




Ok, your next. What is your build date?

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