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PostPosted: Thu Jun 28, 2007 2:59 pm 
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I know my right hand connector leaks, not sure how bad compared to yours. Someone I think put dielectric grease in that plug, that should stop the air leaking in, maybe. But it would be a bandaid. I should go see my dealer and ask them to replace the filter head, maybe I can get another 100,000 kms out of her yet.


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PostPosted: Thu Jun 28, 2007 3:19 pm 
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Location: Cochrane Alberta
Mine did leak, but really slowly. Have the diesel guy look at it and order a new head.

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2006 Liberty Limited CRD 4x4 (57000 KM)
New Injector Pump
New ECU
New MAF, MAP, Crank and Cam sensors
New Fuel filter head/heater and wiring harness (x2)
New Glow Plug Control Module and wires to it
New EVIC (Only thing on this list covered by warranty)
New Fuel Rail


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PostPosted: Thu Jun 28, 2007 5:09 pm 
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For gosh sakes if it is leaking report it.

http://www.lostjeeps.com/forum/phpBB3/vie ... hp?t=21971

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'06 CRD Limited, Lt. Khaki, MOPAR Slush Mats/Skids, DrawTite Front Hitch, Mag Lite, Yakima Bars, Thule Bike Rack, Fumoto, ORM, 245/70 Revo 2

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PostPosted: Thu Jun 28, 2007 7:24 pm 
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Maybe you had a defective pump from the start? It just doesn't seem right. I wish your pump could be analyzed. I'm thinking a fuel psi gauge mod is in order. Should be relatively easy. Good luck with your warranty.

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PostPosted: Thu Jun 28, 2007 7:40 pm 
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My bet is:

1. failed electrical connectors that allowed excess air,
2. small amount of moisture (not enought to set alarm off) that was causing the filter to come apart as my OEM filter was when my fuel same report came back.
3. Both of the above.

I favor #3 guys.

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PostPosted: Thu Jun 28, 2007 8:51 pm 
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After seeing the posts on the problems with the fuel pump, and seeing that the vehicle was purchased used in Alberta, there may be another explanation for the early pump failure. At Alberta's temperatures, fuel gelling is a constant problem, unless well winterized diesel is used. The original owner may have had a filter leak, but misdiagnosed the problems as fuel gelling and added anti gel to the fuel. Anti gel has the unfortunate problem of reducing the lubricity of diesel fuel, and this plus poor lubricity low sulfur fuel, along with some air from the leaking filter head, could have damaged the pump quickly (especially if the first owner just doubled the quantity of anti gel in the fuel when it did not work at first). The problem seems unusual enough so that this sort of abuse may be the cause of it.


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PostPosted: Fri Jun 29, 2007 10:16 am 
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Location: Cochrane Alberta
Mayhaps my friend, all diesel dealers switch to winter diesel in the early fall to prevent gelling. The previous owner put 24000 km on the Jeep in about 6 months, and I have put on 15 000 in the last six. I am the only person to have driven it in the cold part of our winter and never had any gelling issues.

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2006 Liberty Limited CRD 4x4 (57000 KM)
New Injector Pump
New ECU
New MAF, MAP, Crank and Cam sensors
New Fuel filter head/heater and wiring harness (x2)
New Glow Plug Control Module and wires to it
New EVIC (Only thing on this list covered by warranty)
New Fuel Rail


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 Post subject:
PostPosted: Fri Jun 29, 2007 10:23 am 
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A couple of observations:
1. the vehicle was working properlyprior to any changes
2. A change was made to a critical component
3. Within 15 minutes of the change, the vehicle experienced major malfunction

Seems pretty straightforward that somthing to do with the component change was the root cause of the malfunction. Then you are upset with DCX that they won't repair your vehicle under warranty and keep referring to it as a "heep."

Assume you developed a product and backed it up with a warranty. What would you do if someone modified the product and then returned it due to a malfunction. It seems that it is no longer the product that was sold...

I wish you the best getting your vehicle back in business.

When you alter the design of the vehicle, it seems that any resulting performance/reliability issues are your responsability, not DCX...

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2005 CRD Limited, Black 205k Miles (Timing Belt Changed at 100k and 200k), GDE Eco-Tune, Carter in-tank lift pump
2005 CRD Sport, Black - Ingested Valve at 170k miles R.I.P.


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 Post subject:
PostPosted: Fri Jun 29, 2007 10:24 am 
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drharv wrote:
Mayhaps my friend, all diesel dealers switch to winter diesel in the early fall to prevent gelling. The previous owner put 24000 km on the Jeep in about 6 months, and I have put on 15 000 in the last six. I am the only person to have driven it in the cold part of our winter and never had any gelling issues.


But you have terrible winters. Let's see as I recall you had a Winter Olympics there some years back....with virtally no snow!!!!! :lol: :oops: :lol:

Bad, leaky filter heads are popping up all over the country! Even wher it is really warm. Bad design.

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'06 CRD Limited, Lt. Khaki, MOPAR Slush Mats/Skids, DrawTite Front Hitch, Mag Lite, Yakima Bars, Thule Bike Rack, Fumoto, ORM, 245/70 Revo 2

Wish list: Lift, Boulder Bars, Something Bigger in the Front and Back, More Lights


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 Post subject:
PostPosted: Fri Jun 29, 2007 10:29 am 
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fatweasel wrote:
I wish you the best getting your vehicle back in business.

When you alter the design of the vehicle, it seems that any resulting performance/reliability issues are your responsability, not DCX...


Extremely well put, fatweasel.

As they say over on TDR, "I am my own warranty station."

Greg

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 Post subject:
PostPosted: Fri Jun 29, 2007 11:41 am 
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fatweasel wrote:
A couple of observations:
1. the vehicle was working properlyprior to any changes
2. A change was made to a critical component
3. Within 15 minutes of the change, the vehicle experienced major malfunction

Seems pretty straightforward that somthing to do with the component change was the root cause of the malfunction. Then you are upset with DCX that they won't repair your vehicle under warranty and keep referring to it as a "heep."

Assume you developed a product and backed it up with a warranty. What would you do if someone modified the product and then returned it due to a malfunction. It seems that it is no longer the product that was sold...

I wish you the best getting your vehicle back in business.

When you alter the design of the vehicle, it seems that any resulting performance/reliability issues are your responsability, not DCX...


All very true :) However assuming DC backed up the CRD's to be expected first year glitches properly is a far stretch :shock: And this is a used vehicle that someone traded and it could very well be because of a problem that was unresolved and has now raised it's ugly head :evil:

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 Post subject:
PostPosted: Fri Jun 29, 2007 12:54 pm 
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fatweasel wrote:
A couple of observations:
1. the vehicle was working properlyprior to any changes
2. A change was made to a critical component
3. Within 15 minutes of the change, the vehicle experienced major malfunction

Seems pretty straightforward that somthing to do with the component change was the root cause of the malfunction. Then you are upset with DCX that they won't repair your vehicle under warranty and keep referring to it as a "heep."

Assume you developed a product and backed it up with a warranty. What would you do if someone modified the product and then returned it due to a malfunction. It seems that it is no longer the product that was sold...

I wish you the best getting your vehicle back in business.

When you alter the design of the vehicle, it seems that any resulting performance/reliability issues are your responsability, not DCX...


No, he's upset because the dealer consistently misdiagnosed what was wrong with the vehicle. And when faced with the prospect of having to explain to DC why they didn't have a clue as to how to fix the vehicle and ask DC to pay for their half-a$$ed attempts to fix it, the DEALER, not DC, threatened to void the warranty to get their money out of the customer instead of having to face the music from DC.

And if you've read thru the whole thread, it turns out the dealer never did void the warranty. Once they had their money out of the customer, they went on their merry way. The Cat fuel filter was simply an easy out for them.

And you apparently missed the part where another dealer and other certified diesel service centers have backed up the customer's side - that switching to a Cat fuel filter would not cause the pump to fail just by itself, that there is another root cause at work here.

Taking the original dealer's logic to the extreme, if instead it had been a failure of a part related to the oil system, and they noticed that the customer had an aftermarket oil filter installed, they would have then tried to deny warranty and make the customer pay because he didn't have an OEM oil filter on the vehicle. The one time I allowed the dealer to change the oil on my vehicle, instead of an OEM Mopar oil filter, they installed a Carquest filter that was originally made for the 3.7 gas engine. Should I have screamed bloody murder at them for purposely trying to void my warranty by installing other than an OEM oil filter?

Right now, we can't say it's a straighforward assumption that something to do with the changeout to the Cat fuel filter caused the problem. As has been said, only detailed analysis of the pump will reveal the cause. At that alone, the dealer was out of bounds - at least in the U.S., they would be required to prove that the filter change caused the pump to fail BEFORE voiding the warranty and asking the customer to pay out of pocket. As it stands now, the original dealer has no proof that the filter changeout caused the pump to fail, and legally no grounds for voiding the warranty. They got their money and washed their hands of it, leaving it up to the customer and other mechanics to figure out what actually caused the failure.

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'87 MB 300D - R.I.P. 12/08
'05 Sport CRD Stone White
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 Post subject:
PostPosted: Fri Jun 29, 2007 1:08 pm 
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retmil46 wrote:
fatweasel wrote:
A couple of observations:
1. the vehicle was working properlyprior to any changes
2. A change was made to a critical component
3. Within 15 minutes of the change, the vehicle experienced major malfunction

Seems pretty straightforward that somthing to do with the component change was the root cause of the malfunction. Then you are upset with DCX that they won't repair your vehicle under warranty and keep referring to it as a "heep."

Assume you developed a product and backed it up with a warranty. What would you do if someone modified the product and then returned it due to a malfunction. It seems that it is no longer the product that was sold...

I wish you the best getting your vehicle back in business.

When you alter the design of the vehicle, it seems that any resulting performance/reliability issues are your responsability, not DCX...


No, he's upset because the dealer consistently misdiagnosed what was wrong with the vehicle. And when faced with the prospect of having to explain to DC why they didn't have a clue as to how to fix the vehicle and ask DC to pay for their half-a$$ed attempts to fix it, the DEALER, not DC, threatened to void the warranty to get their money out of the customer instead of having to face the music from DC.

And if you've read thru the whole thread, it turns out the dealer never did void the warranty. Once they had their money out of the customer, they went on their merry way. The Cat fuel filter was simply an easy out for them.

And you apparently missed the part where another dealer and other certified diesel service centers have backed up the customer's side - that switching to a Cat fuel filter would not cause the pump to fail just by itself, that there is another root cause at work here.

Taking the original dealer's logic to the extreme, if instead it had been a failure of a part related to the oil system, and they noticed that the customer had an aftermarket oil filter installed, they would have then tried to deny warranty and make the customer pay because he didn't have an OEM oil filter on the vehicle. The one time I allowed the dealer to change the oil on my vehicle, instead of an OEM Mopar oil filter, they installed a Carquest filter that was originally made for the 3.7 gas engine. Should I have screamed bloody murder at them for purposely trying to void my warranty by installing other than an OEM oil filter?

Right now, we can't say it's a straighforward assumption that something to do with the changeout to the Cat fuel filter caused the problem. As has been said, only detailed analysis of the pump will reveal the cause. At that alone, the dealer was out of bounds - at least in the U.S., they would be required to prove that the filter change caused the pump to fail BEFORE voiding the warranty and asking the customer to pay out of pocket. As it stands now, the original dealer has no proof that the filter changeout caused the pump to fail, and legally no grounds for voiding the warranty. They got their money and washed their hands of it, leaving it up to the customer and other mechanics to figure out what actually caused the failure.
Pow, thump and it is a knock out punch by retmil46. :wink: :lol: 8)

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 Post subject:
PostPosted: Fri Jun 29, 2007 1:37 pm 
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Location: Fort McMurray, Alberta, Canada
[/quote]
No, he's upset because the dealer consistently misdiagnosed what was wrong with the vehicle. And when faced with the prospect of having to explain to DC why they didn't have a clue as to how to fix the vehicle and ask DC to pay for their half-a$$ed attempts to fix it, the DEALER, not DC, threatened to void the warranty to get their money out of the customer instead of having to face the music from DC.[/quote]

I believe the first dealer said it was the pump, but blaming it on the cat filter was wrong

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Waiting for time to put on:
cat fuel filter, filter bleeder, clean air supply for egr
Yeah Its A Diesel


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 Post subject:
PostPosted: Fri Jun 29, 2007 2:04 pm 
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I stopped at my Local Jeep Dealer to pick up an accessory and check for any open recalls. They sold me the accessory, ordered the ball joints and blower motor, then I priced out the filter. The filter was $38~ but the first thing he brought out was the entire filter head with filter assembly ( I opened the box and looked). This dealer in North Aurora, IL has sold only a few Liberty CRDs but had this item in stock? Either they ordered it in error or they have a fix as fast as they can campaign (when they want to avoid the word recall). Well, at least he does not have them in a vending machine so I can stop by and purchase the filter head with filter assembly after hours.

Regards,

Steve :)


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 Post subject:
PostPosted: Fri Jun 29, 2007 2:04 pm 
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Location: Dexter Michigan
Hey fellas' not trying to piss anyone off, just looking offering my opinion.

I think it is great if folks want to make improvements to their vehicles. If you choose to do so, shouldn't the results (good and bad) of those improvements be your responsability.

It is hard for me to assume the vehicle failing within minutes of the filter system change out as a coincidence. I am not judging anyone here, it just seems that if you make a change to a working vehicle, and then it fails shortley thereafter, somthing associated with that change likely caused the failure.

I will respond my best to the questions raised:

A:
"No, he's upset because the dealer consistently misdiagnosed what was wrong with the vehicle. And when faced with the prospect of having to explain to DC why they didn't have a clue as to how to fix the vehicle and ask DC to pay for their half-a$$ed attempts to fix it, the DEALER, not DC, threatened to void the warranty to get their money out of the customer instead of having to face the music from DC. "

It sounded like the dealership identified the fuel pump failure initially. The question from many on this site is whether or not it was a result of the filter and how much/who should pay.

B:
"And if you've read thru the whole thread, it turns out the dealer never did void the warranty. Once they had their money out of the customer, they went on their merry way. The Cat fuel filter was simply an easy out for them."
"And you apparently missed the part where another dealer and other certified diesel service centers have backed up the customer's side - that switching to a Cat fuel filter would not cause the pump to fail just by itself, that there is another root cause at work here."
"Taking the original dealer's logic to the extreme, if instead it had been a failure of a part related to the oil system, and they noticed that the customer had an aftermarket oil filter installed, they would have then tried to deny warranty and make the customer pay because he didn't have an OEM oil filter on the vehicle. The one time I allowed the dealer to change the oil on my vehicle, instead of an OEM Mopar oil filter, they installed a Carquest filter that was originally made for the 3.7 gas engine. Should I have screamed bloody murder at them for purposely trying to void my warranty by installing other than an OEM oil filter?"

If the vehicle gets repaired under warranty - that would be great! However I would not have that expectation that a dealer would repair it free of charge when I had modified the system that failed immediately before the failure. Consequently, if my vehicle failed shortly after an oil change with a non-approved filter element youre darn right I would hold that dealer responsable. I think I am consistent in this position. I definitely would have been upset with that dealer in your case.

C:
"Right now, we can't say it's a straighforward assumption that something to do with the changeout to the Cat fuel filter caused the problem. As has been said, only detailed analysis of the pump will reveal the cause. At that alone, the dealer was out of bounds - at least in the U.S., they would be required to prove that the filter change caused the pump to fail BEFORE voiding the warranty and asking the customer to pay out of pocket. As it stands now, the original dealer has no proof that the filter changeout caused the pump to fail, and legally no grounds for voiding the warranty. They got their money and washed their hands of it, leaving it up to the customer and other mechanics to figure out what actually caused the failure."

Again, the failure occured immediately after the change was made. It is hard to deny that somthing associated with that operation caused the failure.

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2005 CRD Limited, Black 205k Miles (Timing Belt Changed at 100k and 200k), GDE Eco-Tune, Carter in-tank lift pump
2005 CRD Sport, Black - Ingested Valve at 170k miles R.I.P.


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 Post subject:
PostPosted: Fri Jun 29, 2007 2:18 pm 
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Having been involved in warranty issues from a Company position (not DC), dealer position, and independent repair shop position; I would ask your Lawyer how much they would charge to write the letter and how much to maintain a file where you write the letter your self and cc a copy to your Lawyer. My Wife's Uncle got a good sized refund check from Toyota when a dealer charged them for Toyota campaign work (not yet recall). I coached them on what to state in their letter to push the right buttons. Based upon my local North Aurora, IL Jeep Dealer having a complete filter head/filter assembly in stock, it smells like a campaign launched to avoid the government initiated recall.

Steve :)


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 Post subject:
PostPosted: Fri Jun 29, 2007 4:49 pm 
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warp2diesel wrote:
it smells like a campaign launched to avoid the government initiated recall.

Steve :)


To quote the movie Fight Club:

"Take the number of vehicles in the field (A), multiply it by the probable rate of failure (B), then multiply the result by the average out-of-court settlement (C). A times B times C equals X..

If X is less that the cost of a recall, we don't do one"

:shock: :lol: :D

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CAT 2 Fuel Filter
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in service 8/31/04
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 Post subject: Well, well very interesting
PostPosted: Sat Jun 30, 2007 11:32 am 
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Location: Cochrane Alberta
Stopped by the dealer yesterday to put the new registration sticker on the Heep and spoke with the ASM and the tech. Further investigation of the codes by the electronics guru revealed that the filter head leak had caused diesel to infiltrate the fuel heater wiring harness (insulation) and cause "corrosion and deterioration" and short "out the ECU". Wow. So the ECU is on order and is covered by DC ($1200 Canadian) and all of the associated labour involved. The diesel tech has labeled the fuel heater the cause for the failure of the pump/MPROP and the wiring harness/ECU. This is reminiscent of a VW issue with coolant deterioration in the wiring harness causing all sorts of weird shizzle. SO the filter had little or nothing to do with the whole deal.

Parts:

Injection Pump
Fuel Filter head
Fuel Filter
Associated copper washers for Banjo bolts
Fuel Heater wiring harness
ECU

Labour:
9 hours Diesel Tech
Lots Electric Tech

Getting pretty expensive for someone, hopefully not me. Most, if not all, of the diagnostic labour will be covered by DC.

Huh. Crazy.

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2006 Liberty Limited CRD 4x4 (57000 KM)
New Injector Pump
New ECU
New MAF, MAP, Crank and Cam sensors
New Fuel filter head/heater and wiring harness (x2)
New Glow Plug Control Module and wires to it
New EVIC (Only thing on this list covered by warranty)
New Fuel Rail


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 Post subject:
PostPosted: Sat Jun 30, 2007 12:10 pm 
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Interesting indeed :shock:

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