KJ04 wrote:
I just reread your post this morning and am somewhat puzzled why the shop proceeded to reassemble the axles with the new boots and reinstall them knowing the CV housing was cracked.
It seems to me that they should have contacted you immediately, before installing the componets and advised you of the crack. Then they could have simply repaced both axles with NAPA replacements which would have had all new boots for a cost of around $150.00.
As it stands now, you have two old axles with only 2 new boots and a cracked CV housing to show for the parts and labor charges. Not to mention, more parts and labor charges, to now replace the the driverside axle.
They did call me to inform me of the situation while the vehicle was apart. I asked if they had access to new parts and they told me no. At the time the only local source I was aware of was Advanced Auto (got the impression to stay clear from that), the dealer (would have had to order and wait days) or order online which would have involved waiting as well. The lift shop was not able to offer storage of the vehicle and wait while the part came in and I needed the vehicle to get back and forth to work. They did tell me that as long as I only use it around town, take it easy and dont 4 wheel that I could get away with a couple of weeks of usage without causing harm to anything else. Again, the CV's werent clicking at all.
Unfortunately due to this being the wife's daily driver and the lack of time to research the best efficient way I will end up spending a few extra dollars. I was under the impression that a new axle assembly was going to run $250 to $300 per side for parts only compared to just replacing the boots for $150 total parts.
Hindsight is 20/20
I just looked online and found NAPA has them refurb for $75 and new for $120. What is your opinion on new vs. refurb?