tjkj2002 wrote:
2mopar_diesels wrote:
Last year about this time.......Valentines Day to be exact. I also busted my front diff in half. Went into the shop on the 15th and was told the exact same thing as you. Service rep says it happens every winter with the Liberty front diffs and gets worse towards the end of the season. He said Chrysler should know this before hand and get a surplus of parts ready for winter (only time of year when most KJ/KK owners actually use 4x4) as they are fully aware of the problem and don't even ask questions anymore if it's under warranty. Mine didn't get finished until March 20th.
What you also have to be aware of is that the individual parts that make up the front end are not the problem.......it's the aluminum center section/axle housing. And even then they usually just wait until a complete assembled unit ready to bolt in comes available, to make it easier for their inept mechanics. Mine only took a month, cause the service dept I took it to knew their sh*t and just ordered each seperate part and assembled it in house at the dealership.
Dana/Spicer makes the front diff(per Chrysler's specs) along with the R&P sets.The contract for the D30A has expired so it takes some time to get a order big enough to send to Dana/Spicer for replacement parts which if not ordered in large #'s they will not make due to the high cost of re-tooling a section of there company to make 1 or 2 sets(or diffs),it just is not cost effective.No matter what you think almost all places run the same way and no amount of bitching will change that.If you owned one of those company's you would understand the high cost of re-tooling,you can't run a company that way if your just going to loose money all the time.
I own two business so I get P/L. What I don't get is that the liberty is the most popular small SUV. How when they are down to 10 in the country do they not say... Make me 100 more. Or why these are not sitting on the shelf for back up.. They must know they will need them in the future, so while it is tooled up and ready to cut up some D30a's make a few extra. We are not dealing with a one off Foose custom...
They should buy totaled jeeps and re-man the parts to resell. Three months without a vehicle would screw the average person. They are lucky I have business trucks at my disposal. They finally coughed up a rental.
Don't get me wrong I understand the issue they are having and I have been more then understanding with Chrysler and the Dealership. I still feel they have the best product out of the big three.