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Thanks for all the good wishes. I appreciate that.
I had no choice but to tell them of my biodiesel use. I'm an outspoken community activist for biodiesel. I've been in the newspaper, as well as at least three (who can remember . . .) "earth day" fairs and energy expos. Besides, I'm a basicly honest guy. Finally, there is no mistaking the smell of the exhaust.
Anyway, The Plot has thickened . . . a lot.
Late in the afternoon when they gave me the estimate over the phone, and I didn't yell and carry on, I got a thank you for being a reasonable and patient guy, and a promise they'd work with me and do their best, but they did allow as how they were in territory they knew nothing about, here, vis-a-vis biodiesel. It also turned out that they knew nothing about diesels in general, as their mechanic was certain that the sensors were in the throttle-body, and had to work when the throttle plate closed off the airflow, and the fuel injectors in the manifold . . . .
It would seem that he did pay attention in mechanic's school when they mentioned that you had to be very careful with the high-pressure fuel lines, 'cause they were capable of injecting fatal amounts of fuel into your blood stream. He just missed everything else.
So anyway, the very next morning I took in 8 quarts of Mobil 1 Truck and SUV oil, 5w-40 with instructions to change the oil, too, while they were at it, as based upon reports here, the 0w-40 stuff seemed more likely to blow over. The service manager and I had a nice chat, they were in the process of cleaning out all the induction system, and he assured me they'd clean out the intercooler, too. He then told me he also appreciated my patience and calmness under fire, and reasonableness.
We had a laugh, and I said, yeah, but it was a good thing they hadn't had to put up with my wife, who upon hearing the estimate, had hit the roof, even raving about the lemon law and how much trouble we'd been having with this thing. But I'd calmed her down, not to worry. She is, after all, "excitable."
Back home an hour or so later I got a call from the service manager's boss (the same guy who thanked me the evening before) to the effect that company policy was that any customer who spoke the words "lemon law" in the presence of any employee, regardless of context, intent, meaning, etc. was to be immediately backed away from, all work on the vehicle stopped and the thing put back together whatever shape it was in, and set out in the street. He went on to say that they expected to be paid for the work they had already completed, diagnostics, etc. before they would release the car, and by the way, company policy also was that said payment had to be cash, no checks or credit cards, thank you very much.
Isn't that a fine way to win friends and influence enemies? I'm not a yeller or screamer anyway, but I did take the time to GENTLY point out to the guy that such a policy was all but guaranteed to produce the lawsuits they said they wanted to avoid.
Anyway, with the NEXT nearest Jeep dealers an hour and more away, and a vehicle that is unsafe to drive that far, we've been reduced to filing suit under the state lemon law. Our attorney seemed to think that the fuel issue would not be a particular problem. I guess we'll see.
Anyway, in the meantime, I'm looking for certified Jeep diesel mechanics with some experience with biodiesel and preferrably in Virginia? Any of you guys know someone like that?
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