Has anyone ever had any issues getting an item from Rusty's off-road? Specifically with a KJ Tru Flow intake... I've had one on order since May 30th, it had a due date of June 1st, and I still haven't seen it. I keep calling him and getting the "next day or two" story, but i'm getting sick of that. Anyone else have any issues? I'm not trying to set up a bad rap for this guy, he seems really nice, I just want to know if this is a common occurence. i know a lot of you guys are really happy with him and his products and service...but i just can't say the same yet...

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"It's not stuck...it just doesn't want to move on its own..."

Silver 2002 Grand Cherokee Overland (Not running as of 12/30/2014. Suspect dropped valve seat)

White 2003 Liberty Limited (RIP)

L.O.S.T. #: DV053827

I had no problems with my lift, it arrived in San Diego in 4 days from ordering.

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Will
05 Limited 4x4 Franky II Al's A-arms Black Moabs with MTR's Remote Start SOLD
06 TJ Rubicon Built
06 Dodge 2500 Diesel - Tow Pig
89 Wrangler not much left stock on it

Yeah, i hear a lot of stories like that, which is why i'm surprised i'm having an issue...

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"It's not stuck...it just doesn't want to move on its own..."

Silver 2002 Grand Cherokee Overland (Not running as of 12/30/2014. Suspect dropped valve seat)

White 2003 Liberty Limited (RIP)

L.O.S.T. #: DV053827

Yeah I have a gruge against Rustys They sold me a ARB and a Warn M8000 together as a combo but the winch came with a Hawse fairlead instead of the roller one that you need for the ARB.

The thing is you cant even use the Hawse fairlead the holes didnt match up the same. Called them up to ask for about it they wouldnt send us the Roller fairlead you need for the ARB I had to find used fairlead off a local.

Since then they took the ARB bumper / winch combos off there website also I was one of the few to get a 05 ARB for the 680 price same as the 02-04 now it jumped up to 750 or something like that.

That all was pretty sketchy to me they didnt end up resolving the issue with us.

Also they told us It was instock when we ordered over the phone then it didnt ship out for a week because the bumper was instock but not the winch even though I ordered it as a combo. So they weren't very straight forward about that.

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-John L.O.S.T. #229262
SOLD 2005 Liberty
SOLD 2006 TJ Rubicon
1977 Ford Bronco
5.5inch Superlift
35x12.50's

My lift arrived in 3 days. Businesses sometimes encounter delays, Rusty is a good guy he will get you your stuff. I'm sure if he had the product available to send to you he would.

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02 KJ Limited w/ offroad pkg, Sunroof, NP 242
Moab with 255/70 Grabber AT2's
Tweaked Rusty's Coil Lift w/ OME LT shocks
Mopar skids & Rocky Road Supersliders
http://www.cardomain.com/id/bighause

Retired Jeeps - 84CJ, 90YJ, 97XJ, 86CJ

I have always had good service at Rustys. Got two lifts (XJ & KJ) and other small things from them. I have never had any problems with them.

Only down side is that there shipping charges are a little higher than most other places.

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LOST in Oregon

'04 KJ sport, Rustys spacers front+ Skyjacker coils rear,16"x8" Rubi's LT245/75R16 BFG A/T, Mopar skids & hooks, Reese Hitch.
'96 XJ sport, Rustys lift NOW 4.25" with arms, NOW 32x11.5R15 muds, Rustys hooks, Valley Hitch.
http://www.cardomain.com/ride/2273596
'78 Z-28 & '96 Metro