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I appreciate all of those people that have not received their product and take time to post their experiences. What I don't understand are those people that have received their product, seemingly taking offense from those who did not.
The obligation to communicate with the customer is not on the customer, and suggesting (by tommudd) that email is not an acceptable form of communication is baffling. I had no problem sending and receiving replies from Rock Lizard in several exchanges over the past couple of weeks. Rock Lizard clearly has delivery problems, and his method of prioritizing orders is unclear at best. Based on nothing other than reading all of the posts that I can find on this topic, it seems to me that Rock Lizard puts personal issues into his prioritization of orders.
I like the products that I have seen on his website and on the vehicles posted on this forum, and I would like to deck my Liberty out with his stuff, but I am not interested in sending a couple of thousand dollars in advance, or half of that for a deposit, and then not being in the chosen circle of those who get their product on time, or at all? I was quoted a 6-8 week delivery time to receive what I was interested in, so as far as I am concerned, I would be interested in placing my order if in the next 6 weeks, there are no customers complaining that they have been waiting more than 3 months.
I have ordered parts like these for my XJ from small shops (Nates4x4) in the past, and I have had an excellent experience. I was close to ordering from Rock Lizard before I found all of the complaints from people still waiting. If he fixes his delivery problems, I'm all in. 'Til then, I'm sitting on the fence.
_________________ JBA 4" lift, IRO Tri-link w/ wwdiesel bracket, JBA sliders, 235/85-16 Goodyear Wrangler Duratracs, Mercedes Benz forged ultralight wheels, Weeks stage 1 and 2, Weeks lift pump and harness, Weeks battery tray and AGM battery, GDE tune, Suncoast TC, updated front pump, HDS 001 T-stat, ARP studs, Front and rear Detroit/Eaton Truetrac LSD.
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