LBJ Recall Notice on Jeep's website

Loopkey · **Posted:** Wed Sep 06, 2006 11:05 am

I just checked my vin at jeep.com and it listed the lower ball joint recall. The date issued is today Sept 6, 2006.

http://www.jeep.com/owners/index.html

Video Guy · **Posted:** Wed Sep 06, 2006 11:13 am

Those poor Daimler-Chrylser mechanics are going to be swamped. When I had the dealership help install my front tow hooks, I asked the tech about the LBJ recall, and he just sighed :roll:

and said he expects to be very busy.

Se7enLC · **Posted:** Wed Sep 06, 2006 11:22 am

Quote:

Recall and Customer Satisfaction Notification Information:
Click on description to view document
Description Type Issue Date Status

LOWER BALL JOINTS
SAFETY
09/06/2006
INCOMPLETE

So I click it and get an error page. Can anyone else get to the information about the recall (if there is any?)

This is the document it is trying to link to, but it's not there:

http://www.jeep.com/universal/webselfservice/pdf/F23.pdf

sleeve84028 · **Posted:** Wed Sep 06, 2006 11:35 am

I got an error on the page when I try to click on the hyperlink. I do see my vin and "incomplete" so maybe it'll show up tomorrow? I keep checking the mailbox everyday afterwork for my notice.

snowsport · **Joined:** Tue Oct 18, 2005 11:52 pm **Posts:** 1211

I just checked the recall notice with my vehicle serial #, and the recall showed up for the lower ball joints. I booked my KJ in for the service for September 19th.

priell3 · **Posted:** Wed Sep 06, 2006 12:36 pm

Se7enLC wrote:

So I click it and get an error page. Can anyone else get to the information about the recall (if there is any?)

This is the document it is trying to link to, but it's not there:

http://www.jeep.com/universal/webselfservice/pdf/F23.pdf

LOL I like what it says at the top of the page when you click on that link -
"Well...one of us is lost".

Ain't we all LOST?

I put in my VIN# and got the LBJ notice.

Apollo · **Posted:** Wed Sep 06, 2006 12:39 pm

I just had a look and mine is there to! DC must be kicking them selfs. Last week the dealer i went to had a look on there "system" and told me that i was not on the DC list and if i want it done i would have to pay R4800 about $685! SO guess who ill be calling on tomorrow! :lol:

Iv got about 4mm play on them already!

But i got to say they have been GREAT with the TC and transmission problem! They have replaced them both with new units, apparently with new updated CRD ones? They have all so extended the warranty by a year with unlimited mileage so we will see how that goes?

Dutchy · **Posted:** Wed Sep 06, 2006 12:46 pm

Yep, mine is on there, I just e-mailed my dealer for a booking.

Sport · **Posted:** Wed Sep 06, 2006 12:53 pm

got one too. Sad since mine is an 06 with 4000 miles, I don't have any play in the joints but I am going to get the recal done. I will wait until after the crowd dies down.

Cacher123 · **Posted:** Wed Sep 06, 2006 12:54 pm

Quote:

No Incomplete Recalls or Customer Satisfaction Notifications Exist

Oh, well. Guess I gotta try later.

David@TNT · **Joined:** Thu May 18, 2006 12:50 pm **Posts:** 41

I put my # in and it said incomplete? So what does that mean lol..

Se7enLC · **Posted:** Wed Sep 06, 2006 2:13 pm

David@TNT wrote:

I put my # in and it said incomplete? So what does that mean lol..

can't tell if you were serious, but here's the answer anyway

It just means that the recall hasn't been performed on your vehicle, yet. The fact that it's in the list means that it should be performed. I assume that they just prematurely started putting the recalls out online before having the PDF available (and before mailing out the cards)

snowsport · **Joined:** Tue Oct 18, 2005 11:52 pm **Posts:** 1211

By the way, thanks Loopkey for posting that notice about the recall notice.

mcattardo · **Posted:** Wed Sep 06, 2006 3:06 pm

Hi all, loving the wealth of info on this site. Thanks for posting the recall info, just made my appointment.

Liberator84 · **Posted:** Wed Sep 06, 2006 3:11 pm

Same here looks like JEEP is having a problem with the page. Hopefully it will come up soon.

I did the check like Clint said to and everything seems to be fine right now and I have over 35000 miles. I am going to be getting my rear axle seals replaced sometime in the next week or so, I will have him check my ball joints again just so I know that I am safe until the recall gets to me.

corwyyn · **Posted:** Wed Sep 06, 2006 3:25 pm

'Bout dern time! Now I just need to schedule an appointment and get it done. Anyone know a good dealership in the Phoenix area to take it to? I've heard some negative stuff about a couple (won't mention any names).

Once I get this done I can finally get my lift on

MattyMac1 · **Posted:** Wed Sep 06, 2006 3:56 pm

I actually called a few weeks a go to the 1-800 # for DC and had them check my vin#.She said i was all up to date it looked like and if anything changed they would mail out a recall letter.
I then went to the site maybe a week ago and checked w/ the recall page and it said i was all up to date. Anyhow,I went to the jeep site today and plugged in my vin and it came up with LBJ incomplete.
I called South Shore Jeep and made an appt for this Friday. They said they only had 4 LBJ in stock right now so it was good i called when I did. She only asked me what year jeep i had, No vin # or anything. I'm wondering when and if they will check it?
I just hope they use the correct newer LBJ and not older ones they had sitting around. That would be unlawful for them to do that right? Do you think it would be to much to ask them what the part numbers were that they were using to replace my existing with?and does anyone know what the new part number is to cross reference it with..

chetos · **Posted:** Wed Sep 06, 2006 5:46 pm

website is showing that mine need to be replaced. I called the dealer and they said wait at least a week to schedule because they don't even have the ball joints yet.

Apollo · **Posted:** Thu Sep 07, 2006 1:48 am

MattyMac1 wrote:

I just hope they use the correct newer LBJ and not older ones they had sitting around. That would be unlawful for them to do that right? Do you think it would be to much to ask them what the part numbers were that they were using to replace my existing with?and does anyone know what the new part number is to cross reference it with..

Hi MattyMac1

I had a look at the new ones last week when i was told i had to pay to have then installed and the tech showed me the difference between them and you'll see straight away because the new ones have a heat shield to protect them from the heat coming off the disk brake thats making the rubber seal brittle the main corse of failure. He told me they had to return the old stock and then where sent new stock as not to get confused between the two?

My CRD is in getting a new TC and Transmission, i spoke to the service manager 5min ago and was told they will be doing it today or tomorrow if it showed up on the recall, so when i get it back ill post a picture of them. The thing is i only get the jeep back next week after your replacement. But if i was you id have the change it anyways, then you know you and the family are safe for now and if they are the old ones just have them changed in 6 months after the rush is over and then you'll know they the rite ones!
Good luck!

kolesy · **Posted:** Thu Sep 07, 2006 4:00 am

Hey guys I just emailed DC about the recall and asked them if i had already replaced the lower balljoints with some aftermarket ones if they would reimburse me for the cost. I will let you s know when I hear back from them cause I am sure a lot of yous have the moogs already as well.

LBJ Recall Notice on Jeep's website

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