Ball Joint Recall: Updated Information

VTNomad · **Posted:** Fri Sep 08, 2006 4:35 pm

I just got off the phone with my mechanic and here's what he told me about the ball joint recall.

They should start receiving the parts within the next couple of weeks. Jeep is producing them at a rate of approx. 41,350 per week (5% of the total 827,000, per week). Notices will then be sent out starting with 2002 year models then moving on to 2003, 2004, 2005, and 2006 (2007?).

So it looks the process is going to take a while and part availability will be sparse.

gone_jeepin · **Posted:** Fri Sep 08, 2006 4:42 pm

Me and some of the other ppl on the board already have appointments!!, mine is next friday......... my dealer didn't say anything about not having the notice in the mail, I just told him i checked my vin online and that was good enough!!

Jeepjeepster · **Posted:** Fri Sep 08, 2006 4:50 pm

Think of all the people out there that do not have a clue about this yet. They wont know about it until they get that letter in the mail. I guess they are starting with the 02's b/c they are the oldest and want to make sure they are taken care of first. If they sent letters to everyone at once, the would would stop turning b/c everyone would move at once. :shock:

callaway · **Posted:** Fri Sep 08, 2006 4:52 pm

i've got an appointment for monday... will i have to do anything to 'break in' the new joints?

FreedomKJ · **Posted:** Fri Sep 08, 2006 5:28 pm

The important question here is this: If you've set up an appointment already, are you getting the new joints or the old ones they still have sitting around? Is there even any difference?

gone_jeepin · **Posted:** Fri Sep 08, 2006 5:42 pm

FreedomKJ wrote:

The important question here is this: If you've set up an appointment already, are you getting the new joints or the old ones they still have sitting around? Is there even any difference?

actually thats what i'm worried about the most!!!!!

Bakerkj · **Posted:** Fri Sep 08, 2006 8:36 pm

I had mine done today. They have all new ball joints. After the service guy got in my liberty and pulled it forward about 20 feet, he walked back to the computer and said to me "That's a Cherokee right? " :shock:

gone_jeepin · **Posted:** Fri Sep 08, 2006 8:40 pm

in australia its called a cherokee!! I think i would have let him think it was a cherokee and maybe he would have gave me a free Solid front axle conversion!!!! :twisted:

Tokyojoe · **Posted:** Fri Sep 08, 2006 10:08 pm

Yeah! You should've said, yes, it is a Cherokee and those darn fools at the factory put an IFS on it. Can you fix it right and make it solid axle?

:twisted:

gone_jeepin · **Posted:** Fri Sep 08, 2006 10:11 pm

Tokyojoe wrote:

Yeah! You should've said, yes, it is a Cherokee and those darn fools at the factory put an IFS on it. Can you fix it right and make it solid axle?

:twisted:

that would be by far the best visit to any dealer........ever!!! :lol:

MattyMac1 · **Posted:** Fri Sep 08, 2006 10:44 pm

I got mine done today @ 8:30am. i called Wed afternoon and got in today. I asked if they were the new one and not extra spares that they had.they did say they were the new one. :shock:

I hope.. They didnt ask any questions what so ever and charged me $0.00.

Cacher123 · **Posted:** Fri Sep 08, 2006 10:48 pm

Quote:

They didnt ask any questions what so ever and charged me $0.00.

Wow! A dlr that actually did what they were supposed to!! :shock:

Hold onto that one! :wink:

Bakerkj · **Posted:** Fri Sep 08, 2006 11:17 pm

Tokyojoe wrote:

Yeah! You should've said, yes, it is a Cherokee and those darn fools at the factory put an IFS on it. Can you fix it right and make it solid axle?

:twisted:

I doubt the guy knows what an IFS or an axle is. I figured if I joked around with him, he would get confused and screw up my service. He must have been new. I was just happy he helped me as soon as I got there. It must take a few weeks before they learn to ignore you for ten minutes then say " what can I do for you today "

Cacher123 · **Posted:** Fri Sep 08, 2006 11:43 pm

Quote:

It must take a few weeks before they learn to ignore you for ten minutes then say " what can I do for you today "

WoW! 10 minutes! At my dlr, you have to arrive WELL PRIOR to 7:30 am whether you have an appt or not. You have to stand on line till they open the service door at PRECISELY 7:30, not a second sooner. Then they write u up one at a time and actually start work around 8:30 on a fisrt come first serve basis. If you're not there in that "prior to 7:30 wave" they won't even write you up! They only have you make an appt to see if they will even get to you that day to schedule in big work. :roll:

I've even shown up for a "while you wait instant oil change" (they actually have a sign outside that says that) and had to wait 3 hrs for it! So much for "customer oriented business". :shock:

I called yesterday to schedule an oil change and was told that I could bring it in NEXT WEDNESDAY! If it wasn't free I'd do it myself. Plus, they still owe me rivets from when they changed my fuel pump and had to pull up the cargo tied downs.

azjeepgirl · **Posted:** Sat Sep 09, 2006 9:12 pm

quick questions: i had the ball joints replaced back in February of this year, when I bought it back in January ... it's an 03. is this yet ANOTHER recall? or, should I be taken care of?

Kim

Jeepjeepster · **Posted:** Sat Sep 09, 2006 10:14 pm

azjeepgirl wrote:

quick questions: i had the ball joints replaced back in February of this year, when I bought it back in January ... it's an 03. is this yet ANOTHER recall? or, should I be taken care of?

Kim

No, its another recall. :wink:

azjeepgirl · **Posted:** Sat Sep 09, 2006 10:34 pm

not to sound stupid, but if they were going out, would it make a clunking noise when backing up into reverse, and when in drive a scraping noise like metal hitting the street?? i dont really know much about this stuff :oops:

Thanks.
Kim

gone_jeepin · **Posted:** Sat Sep 09, 2006 10:36 pm

azjeepgirl wrote:

not to sound stupid, but if they were going out, would it make a clunking noise when backing up into reverse, and when in drive a scraping noise like metal hitting the street?? i dont really know much about this stuff :oops:

Thanks.
Kim

the clunking noise if you were turning or going over a bump, but i think the scraping noise is something different!! you definitely need to get that checked out!!! do have a lift or bigger tires?

azjeepgirl · **Posted:** Sat Sep 09, 2006 10:39 pm

ya, a skyjacker with 245/7516r's. btw, i took it in today to the jeep dealership @ my dad's persistance, which was not a pleasant experience!

gone_jeepin · **Posted:** Sat Sep 09, 2006 10:41 pm

dealerships, are never a good experience!!! what did they say?

Ball Joint Recall: Updated Information

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