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PostPosted: Tue Apr 01, 2008 11:41 am 
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_UnLiMiTeD_ wrote:
the service manager said that the recall was only on some liberty's and not all and its not listed for mine so they wont cover it.


What could they possibly say to you if you are telling them that your rear window is popping open on its own? that's proof enough whether your car was listed or not...if its popping open on its own, they need to heed your concerns...that's ridiculous...recalls are recalls and your KJ is not immune.

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 Post subject:
PostPosted: Tue Apr 01, 2008 3:57 pm 
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I agree with the above post, a recall is a recall, you have the problem that the recall is for so they should fix it

my wifes ( same year as mine) didn't get the notice but they picked it up the next day after mine & performed it anyway so we wouldn't have a problem

or try another dealership

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 Post subject:
PostPosted: Tue Apr 01, 2008 10:00 pm 
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i said to them "so even though my liberty has the conditions of a defected window latch and there is a known recall for it, your not going to cover it?" he said "nope"

This dealership is usually quite good to me, but not this time

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PostPosted: Wed Apr 02, 2008 12:18 am 
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Call Daimler

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 Post subject:
PostPosted: Wed Apr 02, 2008 12:46 am 
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chyrsler canada?

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 Post subject:
PostPosted: Wed Apr 02, 2008 1:00 am 
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Alright i went to the chrysler canada web page and emailed them and told them how dissapointed i am with their service and how i am being refused service to fix a known recall out for my type of vehicle and why i should not have to fork out my own money for their own mistake that they know about. We will see what they say.

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 Post subject:
PostPosted: Wed Apr 02, 2008 10:00 am 
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you need to call them. emails get ignored but if you can talk to a person and get their first and last name they seem to be more attentive.

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 Post subject:
PostPosted: Wed Apr 02, 2008 10:15 am 
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DryBones wrote:
you need to call them. emails get ignored but if you can talk to a person and get their first and last name they seem to be more attentive.


+1

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 Post subject:
PostPosted: Wed Apr 02, 2008 8:00 pm 
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dont you have to pay for those stupid 1-800 numbers?

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 Post subject:
PostPosted: Wed Apr 02, 2008 9:02 pm 
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you're thinking about 1-900 numbers :lol:
1-800 is toll-free.


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 Post subject:
PostPosted: Wed Apr 02, 2008 9:51 pm 
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snowsport wrote:
you're thinking about 1-900 numbers :lol:
1-800 is toll-free.


Yeah those will get ya. So I hear anyway. :shock: :lol:

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 Post subject:
PostPosted: Wed Apr 02, 2008 11:43 pm 
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lol alright, i will give them a call tomorow if i dont get an email back and we will go from there.

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