CD wrote:
Thanks Sam, that explains it. They were talking about it on the radio (on the way to work today) and I thought it would be interesting to get it from the horse’s mouth so to speak.
Are you calling us yanks horses?
It's important to remember that part of the tradition is based in the ability of someone to actually live on what they make in the service industry. In a nation with socialized medicine, for example, people can do what they enjoy since their basic needs will be met even if they are a pauper otherwise. Not so here.
In the US, we have a minimum wage for that reason (basically requiring that you be paid enough to scrape by, but not much more). Jobs that get tips can be paid LESS than minimum (oxymoron, I know). SO, if you're in the US, service staff at restaurants will generally be taxed by the government on an expected 15% tip rate, or thereabouts, so if you are tipping higher than that, use cash (as opposed to card) and they will be greateful since they (albeit dishonestly) only have to claim the base percentage for tax purposes.
If I indeed get all my food and the server makes an attempt at being prompt and pleasant, my scale starts at 15%. It moves up from there if they're especially attentive, bring food out at just the right time, etc. I don't mind paying more if the service is really good. At the same time, if you're unpleasant to me for no reason or don't seem to care if my meal is correct, then you're sliding the other way. I've never gone below 10% for anyone that wasn't outright rude and in those few cases, the management has more than once informed me that the server is already on the way out... and burning bridges.
Dan
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