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 Post subject: 4 Recalls on 2006 Liberty CRD. Which should I get completed
PostPosted: Wed Dec 02, 2009 1:55 pm 
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My 2006 Liberty has following uncompleted recalls:

SAFETY RECALL G03 – BLOWER MOTOR
The infamous: CUSTOMER SATISFACTION NOTIFICATION F37
SAFETY RECALL F23 – LOWER BALL JOINTS
and
CUSTOMER SATISFACTION NOTIFICATION F21

It has ~46000 miles and and has 1.5 years or 24000 miles left on the Chrysler extended warranty.

I would like advice as to which ones to have done. I would appreciate any advice. I've looked back through one and a half years of posts on here, and I'm really concerned about taking my Liberty in for any work at the dealer.

I would appreciate any recommendations or advice anyone can offer.

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 Post subject:
PostPosted: Wed Dec 02, 2009 2:30 pm 
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My suggestion is to take it in for the ball joint recall for sure. But buy a spare TCM (transmission computer) first and keep your current TCM at least 10 miles from the dealer to avoid the dreaded F37 virus.

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 Post subject:
PostPosted: Wed Dec 02, 2009 2:45 pm 
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Doesn't the F21 go hand-in-hand with the F37? Is it the one that addresses the glow plug issue?

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 Post subject:
PostPosted: Wed Dec 02, 2009 2:54 pm 
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Thanks for the replies.

The full title of the F21 is

CUSTOMER SATISFACTION NOTIFICATION F21
REPROGRAM BODY CONTROL MODULE

Also, my build date is 08/05.

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Skid Plates, Security Group, Towing Group, OEM Cargo Mat, Fumoto Oil Valve
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 Post subject:
PostPosted: Wed Dec 02, 2009 3:36 pm 
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UFO wrote:
But buy a spare TCM (transmission computer) first and keep your current TCM at least 10 miles from the dealer to avoid the dreaded F37 virus.


x2 - check local junkyards or http://car-part.com/

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 Post subject:
PostPosted: Wed Dec 02, 2009 5:59 pm 
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F21 has f37 afaik, stay away.

I have an 06 that received f21 and f23 in November of 2008


No firmware past f37 exists without f37

If they came up with recall/re flash for us tomorrow to fix the fuel gauge, it would have f37 as part of it. As i understand it it downloads the most current and complete flash over the network every time it flashes.


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 Post subject:
PostPosted: Wed Dec 02, 2009 6:24 pm 
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If they can't understand or won't only do the Safety recalls (since the customer satisfaction ones are voluntary) I would walk.

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In this war of lines, so many have been crossed. Where will it all stop?

2006 Deep Beryl Green CRD Sport *SOLD 1/22/12*
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245/70/16 Destination A/T's
Boiler's Radiator Skid Plate
Jeepin' By Al 2.5 inch Adjust-A-Strut Lift, JBA Gen 4.5 UCA's (6/5/10)

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 Post subject:
PostPosted: Wed Dec 02, 2009 6:58 pm 
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Some information to consider:

If you take your vehicle to a dealer, they are required to complete any/all open recalls.
This is done regardless if it is still under warranty or not. Even if you take your 10 year old car to the dealer, and their computer finds an open recall on it, the dealer will do it automatically.
These are extra money for the techs (but not usually worth the time to do them), and required by the manufacturer (who is responsible to make sure safety recalls are completed on every active vehicle).

Recalls are (usually) safety related repairs/modifications that are mandated by the government.

This does not apply to Technical Service Bulletins (TSBs) or any courtesy repair items.

Sometimes, tech/service departments can get away with doing TSBs automatically by adding an additional customer complaint line to the service ticket relating to the TSB, then doing the "repair". This is frowned upon by the manufacturer, and may get the dealer in trouble if it is shown to be a consistent pattern with a particular dealer/tech. Reflash TSBs/recalls generally are considered "gravy" items for the techs for various reasons, so they are prone to do them whenever possible.

So, bottom line, I know the ball joint problem was a "recall", but is the F37 a recall or a TSB (looks like a "customer satisfaction" item (TSB) to me)?

However, (as I'm thinking about it!) one of the flash updates was definitely a recall, forget which one, but it addressed the OBDII generic scanners not being able to pull codes/data from the PCM. I believe that if your vehicle gets flagged as not being done while you're at the dealer, they will flash the latest flash package into the vehicle that includes F37 and they can't do it any other way (there is only one flash package available, and they can't flash an older flash package).

Hope this info helps if the F37 issue is a concern for you.


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 Post subject:
PostPosted: Wed Dec 02, 2009 8:30 pm 
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Thanks for all the help everyone. I really appreciate it.

One more thing I forgot to mention is that some work was done at the dealer before I bought the vehicle. Can anyone tell me what this sticker means?

Image

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(Boulder Bars Coming Soon)
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 Post subject:
PostPosted: Thu Dec 03, 2009 2:33 am 
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That sticker means that on that date, the car was connected by a dealer to their system and something was updated... I don't know when the F37 was first created, but you should take a drive in your Jeep and see at what speed it shifts into 5th gear.

If it shifts BELOW 60 mph on the speedo... Send me a PM. I have a spare TCM module that I can sell you that has already been 'fixed' (just like a DOG is fixed) by Mopar... So IF you want to take your Jeep to the dealer, you can swap out the GOOD TCM (yours) and keep it WELL protected. The process takes less than 10 minutes and 1 wrench.

If it shifts ABOVE 60mph... Then your TCM has already been neutered, and we will all shed a tear for yet another ruined potential. What it means is that the dealer put the sticker on, but didn't update the VIN database in their system. Entirely possible that this is the case. I hope for your sake, the F37 really hasn't been done.


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 Post subject:
PostPosted: Thu Dec 03, 2009 6:31 am 
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Would this site show if one needs the F37 or any other recalls???

Clickage

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 Post subject:
PostPosted: Thu Dec 03, 2009 7:39 am 
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bigiron wrote:
Thanks for all the help everyone. I really appreciate it.

One more thing I forgot to mention is that some work was done at the dealer before I bought the vehicle. Can anyone tell me what this sticker means?

Image


I don't know what that sticker means but there was an early version that did what F37 but was not F37 released in June 06 :lol: It also caused the third party OBDII scanners to not work and F31 was was issued to correct that problem shortly thereafter. And that was before F37 was issued later in 06, fall of 06 as I remember.
I bought mine in late May 06 and had a coolant leak taken care of in early June 06. At that time it got the early release of the neuturing software (same torque reduction and shift points) that required the F31

What important information you need to determine was when your build date was. Before November 05 it came with a torque converter that should have failed long before now. But after that you should be ok. Now if you've got a pre 11/05 build then the F37 recall SHOULDl get you the new "europan" torque converter and the dreaded flash. In this case get a spare ECM and let them flash away when they replace the TC and suggest they replace the obsolete front pump and cover while they're in there :lol:

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 Post subject:
PostPosted: Thu Dec 03, 2009 11:12 am 
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CHessMaster wrote:
Some information to consider:

If you take your vehicle to a dealer, they are required to complete any/all open recalls.
This is done regardless if it is still under warranty or not. Even if you take your 10 year old car to the dealer, and their computer finds an open recall on it, the dealer will do it automatically.
These are extra money for the techs (but not usually worth the time to do them), and required by the manufacturer (who is responsible to make sure safety recalls are completed on every active vehicle).

No they are not,They can not do un-authorized repairs to your vehicle without your approval,recall or not.Now if they have to hook up the StarScan for some reason it will automatically have to update the PCM/TCM/BCM in order to proceed,that is just how that scanner is setup.


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 Post subject:
PostPosted: Thu Dec 03, 2009 2:05 pm 
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Thanks for the help everyone. My build date is 08/05. It shifts into 5th at 52 MPH and turns ~1800 RPM at 55 MPH. So it seems that the TCM has not been "neutered" yet.

If in fact I do have an unneutered TCM, I should get a spare TCM, install it, take the Liberty to the dealer and have the recalls done. Regarding the F37 recall, they should give me a new "euro" spec torque converter right? What else should I ensure that they do?

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2006 Liberty Sport 4x4 CRD
Inferno Red
Skid Plates, Security Group, Towing Group, OEM Cargo Mat, Fumoto Oil Valve
(Boulder Bars Coming Soon)
2003 Honda S2000
Sebring Silver


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 Post subject:
PostPosted: Thu Dec 03, 2009 2:15 pm 
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bigiron wrote:
Thanks for the help everyone. My build date is 08/05. It shifts into 5th at 52 MPH and turns ~1800 RPM at 55 MPH. So it seems that the TCM has not been "neutered" yet.

If in fact I do have an unneutered TCM, I should get a spare TCM, install it, take the Liberty to the dealer and have the recalls done. Regarding the F37 recall, they should give me a new "euro" spec torque converter right? What else should I ensure that they do?

I have the F37, and mine shifts into the second and final lockup at 62mph, allowing me to back down and cruise at 60mph & 1800RPM. The first lockup comes around 52...

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