go to
www.jeep.com
At the top of the page is an "Owner Services" tab, click on that
Look for "Vehicle Care" tab and click on the recall notices
You will need the last 8 numbers/letters of your VIN number
Link to description works now, here it is.
CUSTOMER SATISFACTION NOTIFICATION F21
REPROGRAM BODY CONTROL MODULE
Dear: (Name)
Customer satisfaction is very important to DaimlerChrysler. Accordingly, we are recommending the
following service on some 2006 model year Jeep® Liberty vehicles.
The problem is... The software programmed into the body control module on your Liberty
(VIN: xxxxxxxxxxxxxxxxx) may cause the battery to discharge and prevent
your vehicle from starting under certain conditions.
What your dealer
will do...
DaimlerChrysler will repair your vehicle free of charge (parts and labor).
To do this, your dealer will reprogram the Body Control Module. The work
will take about ½ hour to complete. However, additional time may be
necessary depending on how dealer appointments are scheduled and
processed.
What you must
do...
Simply contact your dealer right away to schedule a service appointment.
Remember to bring this letter with you to your dealer.
If you need help... If you have questions or concerns which your dealer is unable to resolve,
please contact DaimlerChrysler at 1-800-853-1403.
Please help us update our records, by filling out the enclosed prepaid postcard, if any of the
conditions listed on the card apply to you or your vehicle. Be sure to print the last eight (8)
characters of the VIN (VVVVVVVV) and notification code F21 on the postcard.
If you have already experienced this condition and have paid to have it repaired, you may send your
original receipts and/or other adequate proof of payment to the following address for reimbursement:
DaimlerChrysler P.O. Box 4639 Oak Ridge, TN 37831, Attention: Reimbursement.
We're sorry for any inconvenience, but we believe that this service will help to ensure your
continuing satisfaction with your vehicle. Thank you for your attention to this important matter.
Customer Services Field Operations
DaimlerChrysler Corporation
Notification Code F21