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 Post subject: JBA Customer Service
PostPosted: Tue Mar 17, 2015 10:32 am 
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Joined: Thu Mar 12, 2015 6:09 pm
Posts: 4
Location: Utah
Hey all.

I ordered an Ironman Lift for my 2005 Liberty about a week ago, and haven't heard a 'peep' out of JBA, other than the order itself. Is this normal for this company? I was under the impression that they would process it in a couple days, and ship it somewhat quick. I was planning on getting it in a week! I'm excited to get the lift, after owning the vehicle since new without any modifications. I just hope half the season doesnt go by before I actually receive it!

Thoughts?

Steve in Utah

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2005 KJ Sport (awaiting Ironman Lift)
bought new 115K on it now


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 Post subject: Re: JBA Customer Service
PostPosted: Tue Mar 17, 2015 11:07 am 
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Joined: Wed Oct 10, 2007 9:42 pm
Posts: 809
Location: Omaha NE
Have you tried calling them? They have always been quick to answer the phone for me.

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08 KK OEM skid plates, JK winch bumper w/ Hella 500s, K&N filter, JKS front discos, black out headlights w/ fogs added, blacked out & euro mod tail lights, Curt Hitch w/ oem wiring, OME Springs, JBA UCA & top plates, Cabin Filter Retro Fit, Custom Fender Mounted Light Mounts w/ Hella 500s, ATH roof bars, rear flush mount LEDs


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 Post subject: Re: JBA Customer Service
PostPosted: Tue Mar 17, 2015 12:29 pm 
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Joined: Tue Sep 11, 2012 1:07 pm
Posts: 85
You my want to give them a call, Marlin is very heplful. You may want to call today he will be out of the office from Mar 22nd - Apr7th.


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 Post subject: Re: JBA Customer Service
PostPosted: Tue Mar 17, 2015 12:51 pm 
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Joined: Sat Aug 24, 2013 7:01 am
Posts: 140
Location: Ottawa, Ontario, Canada
It was the same experience for me. Just give them a call to enquire on the status.

They are generally very good with customer service, but they do not necessarily update you with the status of your order even if it is delayed for some reason.

_________________
03 KJ Sport - black
4xGuard engine skid
235/85/16 Hankook ATM
OME 927/Ironman, 1/4" plate, 3-ring clevis 21.5"
OME 948/OME + 2 Iso's Rear 22"
JBA UCAs
Bumper and winch
2x5 rockers/steps
Dynomax Ultra-Flo Welded
Custom pinstriping
Custom rear interior shelf
SS drop table
Soon:
Rear bumper
WRX seats
All the skids


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 Post subject: Re: JBA Customer Service
PostPosted: Tue Mar 17, 2015 1:30 pm 
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Joined: Thu Jul 07, 2005 5:49 pm
Posts: 27226
Location: NOW Southeastern Ohio/ Tanzania
All depends on if they have available stock or it has to come from the Ironman warehouse. Things like UCAs etc are always in stock with at least 20 sets or so waiting. Shocks springs and things they do not manufacture on site of course have to be shipped in, most times directly to the consumer

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MUDD'S MOTORSPORT'S We do IFS lift installs ,
03 OVERLAND EDITION /Kilby-Skidrow-Mopar-4XGuard skids/ 2.5 inch TOTAL CONTROL JBA coilovers -JBA Arms/MOABS-31 FALKEN WILDPEAK AT3W / 4.10's etc, 04 Kilimanjaro Edition loaded, plus 05 KJ limited


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 Post subject: Re: JBA Customer Service
PostPosted: Tue Mar 17, 2015 8:15 pm 
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My worst experience was with my springs, but the Marlin called me saying the manufacturer had to send the spring dies in for maintenance and were on backorder for nearly a month. He had them shipped straight from the powder-coating place to my door...in one day haha.

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Custom Bumper & Rock Rails-JBA 4.5" Lift-Custom 4.5" HD Springs-16x8 M13 Rims-265/75 Pro Comp MT2s-Yukon 4.56s-Front DTT-Rear OX Air Locker


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 Post subject: Re: JBA Customer Service
PostPosted: Tue Mar 31, 2015 10:45 am 
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Joined: Thu Mar 12, 2015 6:09 pm
Posts: 4
Location: Utah
I gave JBA a call and they informed me when everything would ship, etc. They just don't update the orders site. Must be busy. Anyhoo...the lift is on (with UCAs), and is fantastic!! Makes my 10 year old KJ ride like new. I'm the only owner. If anyone is thinking of a lift....just do it! Ciao from Utah :JEEPIN:

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2005 KJ Sport (awaiting Ironman Lift)
bought new 115K on it now


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 Post subject: Re: JBA Customer Service
PostPosted: Wed Apr 01, 2015 7:02 pm 
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Joined: Tue Jun 04, 2013 1:21 pm
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Location: Utah
Where about in Utah are you. I just moved to Heber from MA and there seems to be quite a few lifted liberty's out here. Way more than I saw back east. I bought some duratracs so now I gotta get a lift.

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2006 CRD - GTB2056 turbo by Dieselguy86, Eco Trans Tune, Lift Pump, Week's, HDS Tstat, Racor Filter, ARP's, OME 790's+Top Plate, JBA 2.5", JBA UCA, Moab's+265/75R16, ARB Bull Bar, 4.10's, TrueTracs


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 Post subject: Re: JBA Customer Service
PostPosted: Fri Apr 10, 2015 4:42 pm 
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Joined: Thu Mar 12, 2015 6:09 pm
Posts: 4
Location: Utah
mass-hole wrote:
Where about in Utah are you. I just moved to Heber from MA and there seems to be quite a few lifted liberty's out here. Way more than I saw back east. I bought some duratracs so now I gotta get a lift.


Im in the Salt Lake valley just below Big Cottonwood Canyon :JEEPIN:

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2005 KJ Sport (awaiting Ironman Lift)
bought new 115K on it now


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