DarbyWalters wrote:
Mine was leaking at the Heat Sensor...I pointed it out to the dealer and they replaced the entire Fuel filter assmbly...of course they would not replace the fuel filter with a new one...

My mechanic and I had a discussion about the situation this morning. I told him about what my dealer was trying to pull. I asked him specifics about what exactly he did when he was servicing the fuel filter. I wanted to have the facts if I was about to do battle with the dealer or DCX. He told me he removed both of the WIF sensor and heater connectors from the front of the assembly so that he could get at the fuel filter to change it. He then depressed the primer pump to see if it was sticking. My mechanic said that he did that because they often go unused and occasionally stick. He wanted to make sure that it worked before he replaced the filter because if he found out that it was stuck after the fact he wouldn't have been able to prime the new filter. If the primer was stuck, it would have been a warranty issue and he wouldn't have been able to do anything with the vehicle at the point if I wanted to fix the problem under warranty. If the primer was stuck, it was better to leave the old filter on the thing that way it would still run and wouldn’t need a tow to the dealer. Anyway, it was when he depressed the primer pump that the fuel spewed out of the heater connector socket. Once that happened and he saw the burnt connector he quit work on it and gave me a call.
My mechanic volunteered to find a dealer to deal with this issue. He figured that he would have better luck talking mechanic to mechanic, or mechanic to service manager, than I would trying to talk a service writer. In other words they wouldn't be able to give him a load of B.S.. He was successful and coordinated the work for me. I'm having DCX roadside assistance take it to this dealer. My mechanic also tried contacting my current dealer (he called their service manager). His call was never returned. My current dealer probably new it was me/my vehicle that he was calling about. That fact that I got into it on the phone with my deale’rs service writer may have had something to do with the no response....
Anyway, it appears that DCX will be taking care of this issue, to include the tow. However, I won't be total convinced until I see it....