Rush345 wrote:
Even though you are able to get this under warranty. Demand a complete listing on the repair and a complete list of all observations. If they balk at this demand a complete list of all employee's who set onefinger on your Libby. also the repair Tech, Service manager, store manager and owner. When they baulk at this, then be afraid be very afraid. If they continue to baulk at these requests tell them they can either do this or talk to a lawyer additionally you can bring in the additional government agencys. Just setting up some ground work before you have to go to battle.
Just some options since most on this post agree 2 heads failing is just to weird for explantion!!!
I would agree with you if they were doing something wrong, but it seems like they are doing him right.
Just be sure to get copies of all invoivces, they should list all parts and labor for the repair.