My original email:Question about Lower Ball Joint Recall
Comments:
I have an '03 Liberty Renegade. I know I am part of the Lower ball Joint
Recall yet my vin still returns a "No incomplete recalls exist for your
vehicle" when I check it on the web site. What happens now?
DC's Response:Dear CHRIS:
Thank you for your recent email to DaimlerChrysler Motors Corporation.
Due to size of this recall & capacity of parts production, only 25,000
owner mailings will be sent out on a weekly basis - maybe 10+ months to
complete initial owner mailings.Therefore, our records indicate this vehicle is not currently involved
in any outstanding factory recalls.
You can periodically access the self-service recall site on the internet
to check on your vehicle's involvement in any/all recalls that are
published. Simply go to one of our brand sites:
www.chrysler.com; www.dodge.com or
www.jeep.com and click on "For Owners" and then "Recall
Notices" and follow the instructions on the pop up recall page. You
will need the last eight digits of your Vehicle Identification Number
(VIN).
Thanks again for your email.
Sincerely,
Dante
Senior Staff Representative
Chrysler Group Customer Assistance Center
For any future communications related to this email, please refer to the
following information:
REFERENCE NUMBER: 1539209
EMAIL CASE NUMBER: 157902
So , basically DC will be completing mailing out recall notices about the time they stop production on the LIB!