Here is the resolution we got from ROCK LIZARD at the time and no one else.
I didn’t want to put him through any hassle being that they weren’t his covers. I could have asked for Ruff Stuff address and deal with them directly but having to take of the POS cover and replacing it with my OEM then a week of so later swap out my OEM cover for a cover that would maybe leak again. No thanks. Marty is a stand up guy and showed it when he was willing to make things better; I just didn’t want him paying anything out of this pocket.
Rock Lizard wrote:
If you can tolerate the slow leak for a few weeks, add fluid as needed, when the new cover arrives, then swap them out, and send back the jacked up cover. When I send out the new cover, I will include funds for return shipping on the jacked up cover, as well as whatever amount you need for 2 quarts of whatever fluid you are using, and more money for the cost of the JB Weld as well. You paid for a cover that I endorsed as being a quality cover. You got a piece of garbage. You should not have had to spend another dime over what you already paid.
If anyone else that hasn't contacted me yet about any problems with their cover, please do so. I know most of the problems have come from that first batch of covers, which I believer was around October or November, but it doesn't really matter, if anyone has any problems at all with these covers, contact me immediately.
Again, I apologize for the problems anyone is having with their covers, and they will be addressed ASAP. As mentioned, I do not make these covers, but I still sold them with my personal stamp of approval, so I take personal responsibility for any quality issues with those covers.
EOD-KJ wrote:
you really shouldnt even be on this board, the sole reason you came on here is to preach your product and try to save face
thats not the point of this place.... we dont want to go to your website and get FREE STUFF!!!!!! cause we already know what kind of product you spin
this board knows and believes in Marty and Troy and Rock Lizard.....so even if we are biased, you're picking the wrong team
EDO-KJ I'm with you.